Tim Dora
Active Member
- Thread starter
- #1
I picked up a new R1T at the Normal plant before Thanksgiving. I ordered the R1T and R1S in April of 2019. I picked up the R1S on March 14th at the Normal plant. I just asked my guide if the R1S has a Meridian sound system that I ordered. He informed me that it does not. It has the Rivian in-house audio system. I was never told by anyone at Rivian that there was a change to the sound system. I don't think this is right. I ordered an R1S with a Meridian sound system. Rivian did a bait and switch and snuck in a different sounds system without advising me.
I think the R1T Meridian system sounds much better than the R1S Rivian system.
Here is the guides explanation:
Hi Timothy,
Thanks for reaching out. I just checked your R1S and it looks like it comes with the in-house designed audio system.
We made the decision to develop our own audio solution in order to bring an auditory experience to our owners that is completely tailored to our R1 vehicle interiors. Our testing has shown listeners prefer the Rivian in-house audio through all dynamic ranges and music genres.
The in-house Rivian Elevation Audio system allows the R1 vehicles to use a common 1,200 Watt, 18-channel amplifier.
Stay adventurous,
William
Rivian Guide
Phone: 1-888-712-3204
SMS: +13092372791
Email: [email protected]
Hours of Operation: M-F 8:30 AM- 5:00 CST
Click here to schedule a call with me.
Has anyone else had a similar experience? You just can't trust Rivian.
Perhaps I have legal recourse against Rivian. I am so disappointed in this company. They just don't communicate with customers.
Tim
Dr. Ann C. Collins, MD
I think the R1T Meridian system sounds much better than the R1S Rivian system.
Here is the guides explanation:
Hi Timothy,
Thanks for reaching out. I just checked your R1S and it looks like it comes with the in-house designed audio system.
We made the decision to develop our own audio solution in order to bring an auditory experience to our owners that is completely tailored to our R1 vehicle interiors. Our testing has shown listeners prefer the Rivian in-house audio through all dynamic ranges and music genres.
The in-house Rivian Elevation Audio system allows the R1 vehicles to use a common 1,200 Watt, 18-channel amplifier.
Stay adventurous,
William
Rivian Guide
Phone: 1-888-712-3204
SMS: +13092372791
Email: [email protected]
Hours of Operation: M-F 8:30 AM- 5:00 CST
Click here to schedule a call with me.
Has anyone else had a similar experience? You just can't trust Rivian.
Perhaps I have legal recourse against Rivian. I am so disappointed in this company. They just don't communicate with customers.
Tim
Dr. Ann C. Collins, MD
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