RivianWonderer
Member
- First Name
- Kuang
- Joined
- Oct 6, 2023
- Threads
- 3
- Messages
- 18
- Reaction score
- 21
- Location
- California
- Vehicles
- Tesla Model Y
- Thread starter
- #1
I had a nail on the driver-side front tire of my R1T and I didn't have the tools to fix it. So, I went to Discount Tire (DT) to get it patched up. At DT, they said they didn't have pucks but had an adapter to lift my truck, and the manager there assured me that it was okay to use it. They also mentioned that they were authorized by Rivian, which made me trust them even more. After they finished patching up the tire, they did not mention anything to me, and I had to inspect the truck myself. To my disappointment, I found that the underbody plastic panels on both the driver's side and passenger side were bent inward. I immediately went to talk to the manager, who told me to email the picture of the damage and the incident to the corporate. I want to know whether anyone else has faced a similar situation, and if DT covered the expense of replacing the plastic panels.
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