Lopsided/sagging suspension!!!

Aroohoo

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I've got my Bellevue service appointment for this Thursday to address this too (well reported it as pulling to the right at low speeds, with also noticing that the right front is low) along with some other issues.
Was hoping to add more to the list for them to look at given the time it takes to get in there, but luckily I haven't found else anything yet. My luck, I'll notice when I get it back...

Re: more service centers for us, I think I read in another thread that they are breaking ground on one in Tukwila (supposed to be consumer only and the Bellevue one will transition to serving Amazon). Also, once the Portland one is up and running full service, that should help with the trucks that are being set up here that they don't have the ability to service down there atm.
 
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jebinc

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I noticed the rear passenger side of the truck is lower than the drivers side, by quite a bit - all heights. to lesser extent, the front passenger side is also lower. As a result, the truck "leans right," and pulls right as a result. CS had me do several "hard resets," but that didn't change anything. I'm concerned about the lean and resulting abnormal tire wear. I have an open service request, but my SC (Bellevue) is now booking appointments for May 2023! WTF?

Thoughts/Suggestions?
Update: Now scheduled in Bellevue for a whole list of fixes, including the lopsided suspension for 1/18. Yep, that’s January 18th. 😀
 

COdogman

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Update: Now scheduled in Bellevue for a whole list of fixes, including the lopsided suspension for 1/18. Yep, that’s January 18th. 😀
Awesome!

What did you bribe them with? Asking for a friend 🤔
 
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jebinc

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Awesome!

What did you bribe them with? Asking for a friend 🤔
Nothing, actually… other than asking them to cover the cost of tires if they wear down while I wait months for an appointment. I suspect they also monitor forums.
 


COdogman

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Nothing, actually… other than asking them to cover the cost of tires if they wear down while I wait months for an appointment. I suspect they also monitor forums.
That’s great. I would have told them the same thing if I were you.

I’ve been told by several people that Rivian employees often check the forums. Guides, techs, etc. I’m glad they do.
 

kizamybute'

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Four months sucks. Glad they got you scheduled sooner.

Product of being early adopters. This is the primary reason why many first day order holders are still waiting for their trucks. They don't want to deliver to locations they can't adequately service.

Will take time for them to build it up. But can say, it's not just Rivian. I'm in SoCal, the Tesla capital of the world and they scheduled me over 2 months out for service.

Except for items deemed critical that require towing or issues where the truck is completely dead and stranded, then they schedule in order. Critical items get moved to the front of the line.

Sounds like a leak in the system somewhere. And definitely something you want to get fixed right away. If it won't come up while driving, then it's likely a decent sized leak that the compressor can't keep up with, thus will overtax the compressor into failure. Probably best not to drive it for the next 8 days if you have alternative transportation. That much less time that you'll be overworking the compressor.

At least in my case, they were able to get the parts they needed pretty quickly, so hopefully once you get it in, will only be a few days before they get it done.

Best of luck
 
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jebinc

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Four months sucks. Glad they got you scheduled sooner.

Product of being early adopters. This is the primary reason why many first day order holders are still waiting for their trucks. They don't want to deliver to locations they can't adequately service.

Will take time for them to build it up. But can say, it's not just Rivian. I'm in SoCal, the Tesla capital of the world and they scheduled me over 2 months out for service.

Except for items deemed critical that require towing or issues where the truck is completely dead and stranded, then they schedule in order. Critical items get moved to the front of the line.

Sounds like a leak in the system somewhere. And definitely something you want to get fixed right away. If it won't come up while driving, then it's likely a decent sized leak that the compressor can't keep up with, thus will overtax the compressor into failure. Probably best not to drive it for the next 8 days if you have alternative transportation. That much less time that you'll be overworking the compressor.

At least in my case, they were able to get the parts they needed pretty quickly, so hopefully once you get it in, will only be a few days before they get it done.

Best of luck
Watch, my truck will be in service when my running boards arrive!
 

EVnewb

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I played with the camp mode level setting while parked on a little slope for the first time. Worked great. But when I went to put it back into normal driving the truck wanted me to drive less than 8mph for a little bit to recalibrate to normal driving level. It was weird driving with the front passenger suspension at lowest height and the rear driver suspension at max height. Anyway, it got me wondering, has anyone with a suspension issue tried camp mode? And then turning it off to see if that makes a difference? Or is it just a manifold leak issue?
 

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Using tire change mode is supposedly a good way to rule out software because the truck should not make any adjustments after set in this mode. The SC was happy I ran this experiment and provided data. My truck is still at the SC, last item on the list is fixing the overnight suspension drop.
 


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jebinc

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I played with the camp mode level setting while parked on a little slope for the first time. Worked great. But when I went to put it back into normal driving the truck wanted me to drive less than 8mph for a little bit to recalibrate to normal driving level. It was weird driving with the front passenger suspension at lowest height and the rear driver suspension at max height. Anyway, it got me wondering, has anyone with a suspension issue tried camp mode? And then turning it off to see if that makes a difference? Or is it just a manifold leak issue?
Mine has been at the SC for over 5 days on this. No updates to report, yet...
 

EVnewb

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Sorry to hear that but I hope they get it fixed and back to you soon!
 

 
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