R1T Delivery Day/ Preliminary Report

Hello all- I picked up my R1T on Tuesday and wanted to just provide a very PREMATURE update…I will go through the pro’s and con’s of a short 48 hours owning.

R1T, DM, El Cap, large battery pack, 22” sport dark, BM and Dark Ash interior.

I will start with the cons since there aren’t many (fingers crossed)

• Locations: I can’t even explain how terrible getting to Brooklyn, NY is. It is an easy trip from Philly right up until the point you get to the Holland Tunnel. Check out the attached photo. One hour to drive 12 miles. And it took even longer than what the GPS said. If I have to keep going back there for service, no way can I keep it. I was praying that I would just make it out of NYC without getting hit. PLEASE open the Trenton location…signed everyone that has to drive to Brooklyn.

• Purchase Experience: In and out. You aren’t getting the Rolls Royce treatment. The dealership looked like an abandoned warehouse. There were no thrills about it. However, the paperwork was all completed, only a few signatures, and they took care of everything. NY road work so the truck came out covered in concrete mud from cutting up the street. My advisor on-site was extremely knowledgeable, but quick. I had no time to go through my check lists. This is my first EV so I was overly paranoid.

• Paint: I think this is common with most cars these days. There were a few minor imperfections, extremely small chip on the door, and two small dents on the bumper. I probably would have never noticed, but the ceramic coater picked it up and showed me. Not the end of the world.

• Wifi: Having an issue connecting to Xfinity router at my house, but support has been great. I hope to have it fixed by tomorrow.

Now the positive

• Guide: Was amazing. After my first vehicle was damaged in transit, she found me the same exact one within 48 hours. It was in transit by Monday and ready for pick up a few days later. Any questions at all that I had, she text me back immediately.

• Vehicle: If my R1T stays running and operating as is, it will easily be the best vehicle I have ever owned. Too many details to list. Everything about the overall vehicle driving experience is amazing. Kudos to Rivian on this. After reading these forums there are numerous things I worry about. The biggest probably being that 12v battery, AC working, or the vehicle bricking on me in the middle of traffic. I drove 100+ miles straight to tinting and then to work. I had no issues at all. The drive was smooth, no alignment issues, no noises, worked seamlessly through my phone, etc. So, I fully expect it to catch fire after writing this.

• Rivian Wall Charger (Included w/ purchase): Install was completed today. It took a couple weeks to get it, but the guide was all over tracking it. I had a seamless process with Qmerit sub’d out contractors. They did a very good job on the esthetics of the install. I have not been home with the vehicle so TBD on it working…

• Extras: Llumar Formula One Pinacle 25% on fronts, Air 80 on sides/rear, Stratos 70% on front. https://www.thewindowtintersnj.com . Can’t speak highly enough about this company. I was very happy with the install and working with them. Abstract Ocean screen protectors, and tow hook covers. Onyx Graphene Pro ceramic coating.

All preliminary information reporting, but I wanted to get something out there. So, when you hear me complaining about all the problems in a few weeks, you can't hold it against me...

Congrats! Hope you enjoy for many years!

Just out of curiosity… as I await my next steps…. How long ago did you confirm your configuration? And how long was the wait until you got any contact from Rivian about your order?

cabbey said:

Just out of curiosity… as I await my next steps…. How long ago did you confirm your configuration? And how long was the wait until you got any contact from Rivian about your order?

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Since he received the free charger and installation he ordered in November and took delivery from stock inventory as did we. Once your order is confirmed you will get the Next Steps email in a day or two.

Sounds exactly like our delivery experience (with no dings I’ve noticed), right down to the 1 hour to go 12 miles at the end - except we picked up in Boston! The Qmerit installation is scheduled for Tuesday.

Welcome to the Rivian community. Thoughtful, well written summary of your experience.

First, thank you everyone else that commented!

cabbey said:

Just out of curiosity… as I await my next steps…. How long ago did you confirm your configuration? And how long was the wait until you got any contact from Rivian about your order?

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My process was extremely easy and fast. I have been on the CT waiting list for (3) years.

I confirmed my R1T reservation on 11-09-23. While waiting for the next steps I received the generic email (11-16) that they were offering free wall chargers for the R1T. I clicked the link which brought me to the garage of what they had available. Just out of pure luck there was an exact match of what I wanted minus the all black interior. It was black with dark ash which I ended up liking better.

A little while of talking with the guide back and forth, and I was told the vehicle shipped. Unfortunately, it was damaged in transit. Within 48 hours the guide found me an exact replacement. I was notified Wednesday before Thanksgiving, and the following week it was ready for pick up. I pushed the delivery off for another couple weeks while I was finalizing everything on my end.

I will say besides the damage in transit, my online transaction experience was as smooth as silk...

Good luck!

Magicbus said:

Since he received the free charger and installation he ordered in November and took delivery from stock inventory as did we. Once your order is confirmed you will get the Next Steps email in a day or two.

Sounds exactly like our delivery experience (with no dings I’ve noticed), right down to the 1 hour to go 12 miles at the end - except we picked up in Boston! The Qmerit installation is scheduled for Tuesday.

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Awesome! Honestly, I wouldn't have even noticed my little imperfections if the ceramic coater did not tell me. I try to stay up on my vehicles and even if I saw it at delivery, it would have been something I could have lived with.

Welcome aboard! Man that's one sharp looking truck! I love the combo of sport dark and El Cap. Our R1S is El Cap and the metal flake when the sun hits it... Especially with ceramic coating.

Enjoy and looking forward to hearing more about your ownership experience.

Congrats!! We opted for the drop off. It was great!!! Worth it for someone in the Tri STATE Area as getting to Brooklyn, it always a stressfilled nightmare of a trip and we are only 2.5 hrs away. Over some river’s and thru the woodS!. A year and 4 months in and we will never look back.

ARTNBLUE said:

Congrats!! We opted for the drop off. It was great!!! Worth it for someone in the Tri STATE Area as getting to Brooklyn, it always a stressfilled nightmare of a trip and we are only 2.5 hrs away. Over some river’s and thru the woodS!. A year and 4 months in and we will never look back.

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Thanks again, everyone!

Looking back, the drop off would have probably been the way to go. I was being cheap and saving the $1k, but that drive makes you want to pay it. Hopefully some relief from Trento soon.

Congrats on finally picking up!

I would feel the same way if I had to drive from Philly to Brooklyn for service. That is just insane. It does sound like they have some plans in NJ that will help soon ?

Congrats, enjoy it. I just passed 6 months and have had very few issues - all small.