R2 Delivery Problems

[vmi9d3]

Why is anyone paying Rivian ahead of time? I would have not paid until the day of delivery, and I see the vehicle in person. Wire transfer/TCH payments takes minutes

I'm pretty sure that wasn't an option, I didn't ask either.
Still not sure what the concern is, they aren't going to stiff you. If there is an issue with the vehicle during delivery they will fix it one way or another.

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[VandalSibs]

Why is anyone paying Rivian ahead of time? I would have not paid until the day of delivery, and I see the vehicle in person. Wire transfer/TCH payments takes minutes

Some banks/credit unions don't like wiring things day of. I had to send a cashier's check when I purchased my R1T, and it had to be mailed to Rivian in California, even though I am in Washington State and was picking up in Washington State. Granted, at the time Rivian was not allowed to directly sell in Washington (things have changed for the better since then!).

 

[dontspoilmyfoil]

I am new to the Rivian ecoSystem (R2 order pending). I appreciate everything folks are sharing!

I'll add that I bought a 2023 VW ID.4, and what I have appreciated about what Rivian is doing differently is that there's no local dealer BS in the middle of it all!

With the ID.4, I had a lot of similar stop-and-starts with delivery. It started with a notice that my car 'left the factory' in Tennessee on its way to Oregon, only to be told 2 weeks later it hadn't left at all. (Meanwhile, I'd already sold my other car.) Then the dealer BS ramped way up... they didn't know when my car would arrive, but they had a 'similarly' spec'd one on the lot from a canceled order. At the time, some dealers were charging 'market adjustments' of $5k or more on top of MSRP. Of course, the 'similar' one had the $5k markup. When it did get to the dealer, the pickup day changed several times. One cancellation was that the car didn't pass pre-inspection, with no reason provided. When finally the real pickup appointment arrived, they had 'scotch-guarded' the leatherette upholstery for a $550 upcharge. Then they tried to reject my financing... it felt like they were trying to get me to walk so they could markup and sell to someone else. Luckily, it was a weekday, I was able to get on the phone w/ VW of America and get it sorted out, but needless to say, I never went back to that dealer again (and still drive across town for maintenance).

 

[hsctiger]

That whole story sounds like Eugene Levy getting Chevy Chase into the Family Truckster instead of the Alpine Blue Sportswagon!

 

[KG8rBrown]

Yeah, I totally regret not leveraging wiring the funds. I used a Credit Union for the loan because of much improved interest rates (I'm purchasing not leasing) and they generated a check. Therefore, it had to be physically sent ahead of the planned delivery day. In this case, it arrived on Monday for a Tuesday delivery... until it didn't.

Working through that issue now with Rivian.

 

[RivAW]

Questions still remain about the funds that are in their hands. And I'm going to need to circle back with insurance so that I'm not paying for something I don't own.

My delivery was delayed twice, once by a week. I was able to ask my insurance company to pause adding it to my account so I wouldn't be paying for it.
Curious to your concern about them having your funds, do you think they are going to take the money and run and not give you a vehicle?
[/QUOTE]
That’s last statement is a silly thing to say. Why would anyone be ok with delivering their end of a contract (a bunch of $$), when the other side is “delayed” without a proper explanation or timeline for resolution. Rivian isn’t going to disappear with anyone’s money, but why should anyone pay for something that has not been delivered.

 

[TechDad]

Rivian isn’t going to disappear with anyone’s money, but why should anyone pay for something that has not been delivered.

Not trying to nitpick and certainly nothing personal towards you, but anyone shopping online is doing just that. When you buy something on Amazon for example, you don't pay when it shows up on your doorstep (delivered), you pay when you order, and then it's shipped to you.

 

[Yamazaki]

Not trying to nitpick and certainly nothing personal towards you, but anyone shopping online is doing just that. When you buy something on Amazon for example, you don't pay when it shows up on your doorstep (delivered), you pay when you order, and then it's shipped to you.

I think that's a little different.... Who is buying something on Amazon for $60K (and won't receive it within a couple days)?

 

[AlphaSnowbordergirl]

Quick update: I did just get an email response from a Rep I've worked with at my local Rivian Service Center. He was cordial, apologetic, and informative. There is a stop delivery hold on several R2's and my VIN is caught up in it. No other information but at least I know there is a voice in the darkness providing updates!

Questions still remain about the funds that are in their hands. And I'm going to need to circle back with insurance so that I'm not paying for something I don't own.

Wonder if it might be the rumored chargeport issue. I remember Rivian Tracker mentioning Rivian was calling certain owners about their chargeport needing replace.

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