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So we encourage you to join (or start) special-interest and regional-based Rivian clubs at: https://www.rivianforums.com/forum/group-categories/clubs-groups.1/
Is that URL correct?On Thursday I noticed that some of the App functionality was not available. (I was specifically looking for adjusting the target charge limit). I had to go into the truck to set it.
Today I got a text message from Rivian with this explanation.
Interesting. I did a reboot after the outage, and while it returned all in-vehicle systems to normal, I am still unable to reach the truck when it’s on LTE.
Based on your note, I’ll try another soft-reboot today. Ticket has already been submitted.
mine has been out since I picked up my R1S since last Saturday. Haven't tried a restart today but they have me down to get serviced April 8th. Really hoping it just comes back so I don't have to get it serviced.On Thursday I noticed that some of the App functionality was not available. (I was specifically looking for adjusting the target charge limit). I had to go into the truck to set it.
Today I got a text message from Rivian with this explanation.
Did it work for you? I think I'm going to have to get the module replaced since I still don't have LTEThat’s kinda weird I chatted with support last night and they told me to do the full reset, this text seems to imply a soft reset should be enough.
They probably compiled the list of problem vehicles before you did the reset.I had this issue this last week, for several days. Yesterday, I tried a software reset and that seems to have cured the problem. I did receive the same text message today, however, even though I am back online since yesterday.
I've been restarting my vehicle everyday and still no luck. My appointment is April 8th. Assuming if I don't have internet by then they would be replacing the module. Kind of annoyed that I have to drive in to get it serviced already since I just got the vehicle.There a few of us where the software reset and vehicle restart are not fixing this issue. I have been disconnected for 10days. I requested a service appointment online, but do not have a date yet.
Did you try a full reset?I've been restarting my vehicle everyday and still no luck. My appointment is April 8th. Assuming if I don't have internet by then they would be replacing the module. Kind of annoyed that I have to drive in to get it serviced already since I just got the vehicle.