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Guide stepping down

Akay07

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I just recieved an email from my guide that he is leaving the company and I will be assigned a new guide soon. Just wanted to see if anyone else got this as well.

Rivian R1T R1S Guide stepping down Screenshot_20220802-141556_Email
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metroman99

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Yep, same guide
 

metroman99

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DJG

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I haven't heard from my Guide since before my delivery two months ago. Do people actually stay in contact with theirs after delivery? I only talked to him a couple times before delivery.
 

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DaveA

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Reads like a form letter for the guides being let go.
 

timf

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Reads like a form letter for the guides being let go.
Is it normal for someone being laid off to be given a week's notice? I would think they'd be handed a box and shown the door on the day of the announcement.
 

Attesan997

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Is it normal for someone being laid off to be given a week's notice? I would think they'd be handed a box and shown the door on the day of the announcement.

Guess it depends on the company. In this case with the announced layoffs I could see giving a set date that all the departures would be completed on or by. So it shouldn't be a new guide or X position giving a week's notice every week.

I'm interested to understand if they'll use this as a sort of reset on the whole guide function. There are a bunch of posts here and other places regarding folks who've had configurations soft locked with a guide contact for months but no real progress on when their vehicles will ship. I'm unsure as to what purpose those customer interactions serve except to frustrate at least one party. If there's so much capacity that they can effective keep quite a few people (judging only by what's posted) on the hook for months, then there's definitely more to be done to improve effectiveness.
 
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COdogman

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The old "want to spend time with my family" explanation is usually code for fired for those who may have signed an NDA....
 

mkg3

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Is it normal for someone being laid off to be given a week's notice? I would think they'd be handed a box and shown the door on the day of the announcement.
It depends on what state you live in in addition to the federal laws.

If one is being let go due to business conditions rather than for cause, there are labor laws that require the employer to give certain amount of time/notification to the affected employees.

Its quite normal for an employee to be given a departure date well ahead of the current date.
 

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sherold

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Same guide and same message here. I had been trying to get ahold of him for 2 weeks and CS finally told me he was out of the office. Funny enough, last night I got my email to lock in my configuration and started the 8 steps today. I had a question about financing and during my convo with CS, found this message in my email from my guide. I am wondering how smooth this guide transition will be in the middle of the purchase process.
 

SASSquatch

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RIVIAN is absolutely taking care of their laid off employees. They are giving them 14 weeks of paid wages and paid healthcare benefits through the end of the year.

I don't know if this Guide falls into that category, however.
 

Carmelbythesea

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Just got my guide go bye email! After I ordered another R1 at full price.
 

silby1383

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I received a letter from my Guide that he was not going to be a guide any longer. Not sure if he is leaving the company or getting a new job within. My guide was Anthony.
 

howler99

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I've had my R1T a little over 3 months now. I stay in touch with my guide. I think it's a nice "premium branding" touch for Rivian owners.

I try not to bug him too much. Judging by the news, deliveries are really ramping up now, so I'm sure he is staying busy!
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