The rubber foot does come off. That’s what conceals the adjustment screws.It took a few more tries. First click by pushing down. Then close the tab shut and wiggle it down hard. Tab has to be shut. Then I hear a second click.
There is a rubber footing but it doesn’t seem to slide off. So I do not see the hex head screws.
Just make a service appt and have them adjust it for you.It took a few more tries. First click by pushing down. Then close the tab shut and wiggle it down hard. Tab has to be shut. Then I hear a second click.
There is a rubber footing but it doesn’t seem to slide off. So I do not see the hex head screws.
You need to have a service ticket to fix - I had something similar and the silver mount was slightly out of alignment. Took two service appointments to resolve for me.Too late! The silver mounts are already scratched. That’s impossible not to scratch.
Yeah mine was so tight I couldn't even do that, plus I thought that might be TOO tight for the mechanism, so I adjusted it as described in my video I linked above.I finally figured it out. The key for me was after the first click, close the plastic tab down. The plastic tab won’t click down the 2nd time. I kept it closed down as it was not clicking in place, while simultaneously wiggled and pushed down the crossbars. Then I heard the 2nd click. But it only worked with the plastic tab pushed down. Then use the key to lock it in place.