SeaGeo
Well-Known Member
Service being abysmal doesn't surprise me. I never criticized you moving to another brand. In fact, I noted that I hope your experience with the EX90 is great. Hopefully you joined the EX90 club after they addressed the major issues they were experiencing. If I had owned an R1 that left me stranded more than once, I would have bailed pretty quickly.It certainly is normal. There's been so much talk about that for four years on this forum and others. Many or even most were bricking the first year esp. And the service in the DC area is abysmal. That's a top reason I switched to another brand. My warranty would have ended in another year and there's no way I'd ever go without a warranty with a Rivian.
That being said, R1 vehicles "bricking" and being undriveable has never been a "normal" experience. Of the more than 1,000 local club members, I don't recall any having been unable to drive and requiring a tow being of software, with the exception of maybe one or two for the software release that caused some 12v to drain at one point. Even to that, the outcome of the 12v dying still wasn't a "normal" experience. People in the club (including myself) have had to get towed because of hardware failures, but not a software bug. I'm not discounting your experiences, but they don't make a bricked vehicle "normal." I would be really curious to understand what was the root cause of your vehicle bricking and becoming undriveable each time.
Saying "many or most" would imply that of the close group of friends that I have who owned Rivians in the first year of release, several of them would have had their vehicle brick. None did. I've had an R1 since... June of 2022(?) and my spouse has had one since May of 2023. Neither of us have had our any of ours "brick" due to software. I got stranded once because the inverter for my rear motor blew. I'm looking at a couple of longstanding chats that total more than 20 owners who have all had R1Ts since 2022, and none of them had software brick their vehicle. They have had plenty of other issues, but not software driven "bricks".
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