Any R1S Delivery Updates?

[Count Orlok]

There's an issue with Rivian's email system that causes some people to not receive the emails. One way this happens is if you ever changed your email address, the system will sometimes send to your old email instead.

I know. I changed my email over a year ago and even after getting a CS response and a phone call that "assured" my email address was changed I still received emails to my old email address. Sadly I no longer have access to that email address as I no longer use that ISP. You;'d think 12 months would be enough time for Rivian to update all its email databases but clearly Rivian is not a paragon of data hygiene.

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[SANZC02]

Everybody got that.... even people with 2nd half 2023 windows

If you are not getting these emails let CS know. I have never changed my emails and I stopped getting them, they said they were having an issue, mine was resolved and I have received the last 2 general emails.

 

[Count Orlok]

not everyone... several of us R1S folks with 2022 windows did NOT.

Talked to CS via phone. Pleasant agent said I should have gotten the email. She sent a test email and it arrived as fast as electrons move. She said my June.July window is still active and that I will hear from a guide soon and that there will be another email going out soon to R1S folks.,

She also said wolverines make great house pets.

 

[electruck]

Unfortunately, email isn't guaranteed delivery. It's generally pretty reliable when addresses are correct and spam filters don't intercept but even then some messages can be significantly delayed or permanently lost in the ether.

 

[kurtlikevonnegut]

Unfortunately, email isn't guaranteed delivery. It's generally pretty reliable when addresses are correct and spam filters don't intercept but even then some messages can be significantly delayed or permanently lost in the ether.

Ok Ted

 

[Count Orlok]

Unfortunately, email isn't guaranteed delivery. It's generally pretty reliable when addresses are correct and spam filters don't intercept but even then some messages can be significantly delayed or permanently lost in the ether.

I updated my email address a year ago. I was still receiving "important" emails (e.g., price-gate) to my old address months later. I contacted CS months ago and was assured they looked into it and I should be receiving C-suite emails. I haven't been getting them. And I no longer have access to my old email.

The leadership of the company is too busy trying to hype the non-existent R1S to influencers rather than address is data hygiene problems.

 

[jjwolf120]

I updated my email address a year ago. I was still receiving "important" emails (e.g., price-gate) to my old address months later.

I had a similar experience with Costco.

 

[CUBldr97]

Anyone get an email yet today?

 

[timf]

Anyone get an email yet today?

There's no need to ask. You will know it as soon as people start posting, unless they are in too much shock that they can't type.

 

[moosehead]

You think it will be:

1) Happy Shock & Awe Friday?

2) Or Another Sad Trombone Friday?

 

[Ccomtois]

You think it will be:

1) Happy Shock & Awe Friday?

2) Or Another Sad Trombone Friday?

It will be #2 for sure....we will not hear anything. Nothing. Nada. Nunca. Crickets. Zero.

....however, I do think we will hear by end of next week for some reason.

 

[atlastracer]

Rivian CS: "Tony - we are getting a lot of questions about the email now that it's Friday"
Rivian Social: "Yeah - it's all over the forums"
Tony: "What is so special about Friday? Why do they think something is coming today?"
CS + Social: "Uhhh........did you proof-read your email on Monday?"
Tony: "No...Why?" *opens up his sent items*
Tony: "....Oh sh*t...."

 

[R1Sky Business]

CS: Don't worry everyone, all the delivery windows are still on track.... happy Friday

 

[paariv]

CS: Don't worry everyone, all the delivery windows are still on track.... happy Friday

“But my delivery window is closed (or nearly so) how can that be true?

CS: good question, let me check…

… your delivery window is still accurate and you’ll get guide contact soon. Also we are pushing out some deliveries and you’ll be getting a new delivery window asap, by last week at the latest. I love my job!”

 

[Gator42]

You think it will be:

1) Happy Shock & Awe Friday?

2) Or Another Sad Trombone Friday?

THIS:

https://www.myinstants.com/en/instant/the-price-is-right-losing-horn/

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