What the heck is going on with the stock price?!

[Hereforthesnacks]

The overwhelming majority of Rivians are trouble-free. Mine is, and has been for the last two years, outside of minor things like a loose trim piece and a broken cupholder. Both were fixed by mobile service in my own garage within a week or two of my reporting it.

You are going to find a concentration of issues on here, simply because when things go wrong people look for help. This is a place to find that help so you are going to see issues. People also aren't going to report " I got in my R1 today and went to work no problems again" even though that is most people's experience on a day to day basis.

Service isn't great, and it's worse in some areas than others. I'm lucky that we have Atlanta and Nashville, both some of the better service centers Rivian has but service needs to improve. That doesn't mean people need to worry about a bricked truck as a likely outcome.

I just ordered a gen 2 to replace my reliable gen 1 and I have no worries about issues.

I know the forum concentrates these issues. But, I hear the same from folks in my neighborhood. I’d say there are a dozen R1s. People are not happy that they need to schedule a 7500mi service 4 months ahead of time. And they aren’t happy that when their 2mo old car is stuck kneeling, they can’t get anyone to look at it.

ie, it’s not just on the forum. The next round of customer satisfaction surveys will be telling. I’m happy to be proven wrong.

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[Donald Stanfield]

I know the forum concentrates these issues. But, I hear the same from folks in my neighborhood. I’d say there are a dozen R1s. People are not happy that they need to schedule a 7500mi service 4 months ahead of time. And they aren’t happy that when their 2mo old car is stuck kneeling, they can’t get anyone to look at it.

ie, it’s not just on the forum. The next round of customer satisfaction surveys will be telling. I’m happy to be proven wrong.

The last round of customer satisfaction surveys says Rivian is the best vehicle manufacturer in the market. My car before this, an Audi, needed to schedule an oil change over a month out. Service sucks everywhere, but that's what happens when we have a shortage of skilled trades mechanics.

We will see, but everyone I talk to who has realistic expectations is satisfied with their Rivian.

 

[Hereforthesnacks]

The last round of customer satisfaction surveys says Rivian is the best vehicle manufacturer in the market. My car before this, an Audi, needed to schedule an oil change over a month out. Service sucks everywhere, but that's what happens when we have a shortage of skilled trades mechanics.

We will see, but everyone I talk to who has realistic expectations is satisfied with their Rivian.

I’d also like to have the SCs stop telling people who are going on test drives that they should buy another brand. I mean, honestly….

 

[dleepnw]

The overwhelming majority of Rivians are trouble-free. Mine is, and has been for the last two years, outside of minor things like a loose trim piece and a broken cupholder. Both were fixed by mobile service in my own garage within a week or two of my reporting it.

You are going to find a concentration of issues on here, simply because when things go wrong people look for help. This is a place to find that help so you are going to see issues. People also aren't going to report " I got in my R1 today and went to work no problems again" even though that is most people's experience on a day to day basis.

Service isn't great, and it's worse in some areas than others. I'm lucky that we have Atlanta and Nashville, both some of the better service centers Rivian has but service needs to improve. That doesn't mean people need to worry about a bricked truck as a likely outcome.

I just ordered a gen 2 to replace my reliable gen 1 and I have no worries about issues.

there are always going to be alarmists

 

[Goose]

R1s are the Halo car. It's up to the R2 and R3 to reach those people. I agree that there aren't very many people spending 110+ on a new car, but I don't see how they can cut the R1 down enough to both make money and reach a low enough price. Even the EV9 is 60-70K, and there is substantially less tech, and the interior is notably cheaper than the R1.

R2 and R3 are too small. I, and others, want a vehicle that can tow and meet a variety of needs. The customers job isn’t to figure out how to make the product cheaper. In the US the best selling vehicles are trucks. They can easily make the R1 cheaper by removing the air suspension, hydraulic sway bar thing, and taking some other interior cues from R2.

 

[NY_Rob]

I keep seeing statements like "Rivian has nothing compelling" and "others offer the same thing at lower prices". I think the R2 will offer something compelling and different than competitors. If it can tow 5,000lbs which is the expectation at this point, that will set them apart from all the other EV SUV's that are only rated at a paltry 3,500 lb towing load. For some (like me) I can not purchase a vehicle with only 3,500 tow capacity because that's what our boat weighs, but I can buy a vehicle that can tow 5,000lbs.
It's no surprise that parking spaces are tight here in NY and maneuvering the large R1T around the parking lots and squeezing it in to a space designed for cars is not a pleasant experience. If the smaller R2 will be rated to tow 5K lbs, I will gladly trade in my R1T for an R2.

 

[Donald Stanfield]

I’d also like to have the SCs stop telling people who are going on test drives that they should buy another brand. I mean, honestly….

Good help is hard to find. I agree telling your customers to go elsewhere is poor customer service.

 

[UnsungZero_OldTimeAdMan]

Eh. Nothing we have not seen before. Just another bump in the road. Nothing to get too alarmed about. No one ever said it'd be easy and RJ never said he thought it'd be easy. The opposite. Again, there have been challenges and more ahead. Get used to it. If you can't, you shouldn't be playing this stock. Or any stock that is similar. TSLA went through the very same journey. This is nothing new. None at all.

 

[Christopher1000]

So I write a post asking about the stock price today and a bunch of ppl respond about how Rivians suck so much. My suspicion is that there are a lot of shorters on here bashing the company to manipulate the stock price, which is sad. I've owned my truck since the first few months it was launched and think it's one of the best vehicles I've ever owned.

The stock price has seemed to recover today so I think shorters are really messing with things unfortunately.

 

[Hereforthesnacks]

So I write a post asking about the stock price today and a bunch of ppl respond about how Rivians suck so much. My suspicion is that there are a lot of shorters on here bashing the company to manipulate the stock price, which is sad. I've owned my truck since the first few months it was launched and think it's one of the best vehicles I've ever owned.

The stock price has seemed to recover today so I think shorters are really messing with things unfortunately.

I’m long on Rivian. Always have been.

 

[UnsungZero_OldTimeAdMan]

R2 and R3 are too small. I, and others, want a vehicle that can tow and meet a variety of needs. The customers job isn’t to figure out how to make the product cheaper. In the US the best selling vehicles are trucks. They can easily make the R1 cheaper by removing the air suspension, hydraulic sway bar thing, and taking some other interior cues from R2.

And the folly here is thinking like a consumer and speculating how the company should be run from a consumer's POV, instead of perspective of a business manager.

Like any business should, Rivian likely has an unpublished figure (for sake of margins) in mind. Labor and parts are pretty much fixed costs in the short-term. How would they make the R1 cost even less to the consumer? You cut labor, you lose production capacity and make customer support even worse—damage brand reputation and appeal to potential customers. If you cut parts... What could be cut? Batteries are 40-60% the cost of each BEV. You, as a consumer, would settle for the same size R1 with even less range than Standard? Do that and Rivian would definitely have a demand problem. Assuming Rivian could make the same exact product for less, while remaining fiscally responsible, is just wishful thinking.

So what is it that you want? a cheaper R1 and less financially sound company that would take even longer and more units to reach net positive? Or one that is producing/delivering R1s at a price that is more likely to keep them afloat and continue to fund efforts to bring R2 and R3 to fruition? You can't have both.

I don't know why these discussions keep happening over and over. It's not like we are in uncharted territory. TSLA was not profitable until they ramped their mass market offering, the Model 3—long after IPO. No meaningful discussion could be had if precedence and history are ignored.

 

[bfilippo]

It's an electric car company in a country dominated by the oil & gas industry, not a SaaS. Trends are long. Who knows what will happen, but no sky is falling. The history major in me just can't with this sort of view.

 

[Christopher1000]

Eh. Nothing we have not seen before. Just another bump in the road. Nothing to get too alarmed about. No one ever said it'd be easy and RJ never said he thought it'd be easy. The opposite. Again, there have been challenges and more ahead. Get used to it. If you can't, you shouldn't be playing this stock. Or any stock that is similar. TSLA went through the very same journey. This is nothing new. None at all.

"Playing" the stock? No, I'm investing in a company I believe in. People "playing" the stock are just gamblers who will lose their shirts in the end.

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