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R1S Man

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Updated with Drive Cam video:




So I pick my wife up at the airport, and it's her first time riding in my R1S. I put her hard top suitcase, her back pack, and her jacket in the back of the R1S. I only opened the top door to do this, and left the bottom back door in the closed position. As I'm leaving the airport, I hit a stretch of straight road, glanced in my rearview mirror, and noticed there were not any cars behind me, so I came to a stop in the road. My wife asked me what I was doing, and I said, "Put your head on the back of the seat because I don't want you to hurt your neck, I'm going to blast off". She does, and I put the pedal to the metal to show off my 835 horsepower, and the zero to 60 thing in 3 seconds.

Well her suitcase was loose in the back of the car, and, as you can imagine, it slams with great force into the back doors when I took off. I wasn't thinking about this at the time, but it is to be expected. What I didn't expect is to notice about a quarter mile later down the road that the back doors were open. I quickly pulled over, and ran to the back of the R1S, when I noticed her suitcase, backpack, and jacket were no longer in the vehicle. I looked back to where we came from, and her stuff was in the middle of the road. Another couple had pulled over to gather my wife's belongings and place them on the side of the road. I rushed back to the scene of the incident, and collected her things.

It infuriated me that this happened, and could have been very dangerous for all your gear to leave your vehicle in front of other drivers, and could have been much worse. There was no messages from the R1S that my tailgate was not latched, but the force of the suitcase hitting the tailgate forced it open, and all items in the back of the R1S were ejected into the roadway. If this doesn't constitute a good reason for a recall, I don't know what does. I'm now scared to punch my accelerator pedal for fear that all my stuff will come flying out the back of the car. Beware, and I will be contacting Rivian Service Center, but hopefully someone important will read this and take action to contact me immediately. This is unacceptable.
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godfodder0901

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So I pick my wife up at the airport, and it's her first time riding in my R1S. I put her hard top suitcase, her back pack, and her jacket in the back of the R1S. I only opened the top door to do this, and left the bottom back door in the closed position. As I'm leaving the airport, I hit a stretch of straight road, glanced in my rearview mirror, and noticed there were not any cars behind me, so I came to a stop in the road. My wife asked me what I was doing, and I said, "Put your head on the back of the seat because I don't want you to hurt your neck, I'm going to blast off". She does, and I put the pedal to the metal to show off my 835 horsepower, and the zero to 60 thing in 3 seconds. Well her suitcase was loose in the back of the car, and, as you can imagine, it slams with great force into the back doors when I took off. I wasn't thinking about this at the time, but it is to be expected. What I didn't expect is to notice about a quarter mile later down the road that the back doors were open. I quickly pulled over, and ran to the back of the R1S, when I noticed her suitcase, backpack, and jacket were no longer in the vehicle. I looked back to where we came from, and her stuff was in the middle of the road. Another couple had pulled over to gather my wife's belongings and place them on the side of the road. I rushed back to the scene of the incident, and collected her things. It infuriated me that this happened, and could have been very dangerous for all your gear to leave your vehicle in front of other drivers, and could have been much worse. There was no messages from the R1S that my tailgate was not latched, but the force of the suitcase hitting the tailgate forced it open, and all items in the back of the R1S were ejected into the roadway. If this doesn't constitute a good reason for a recall, I don't know what does. I'm now scared to punch my accelerator pedal for fear that all my stuff will come flying out the back of the car. Beware, and I will be contacting Rivian Service Center, but hopefully someone important will read this and take action to contact me immediately. This is unacceptable.
In the future, and for anyone else reading this, be sure to long press your Name on the center screen to capture logs and mark the time. It makes it MUCH easier for Rivian to find out what happened.
 
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NY_Rob

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This should all be documented on your Drive Cam... save it before it gets deleted!
 

Dark-Fx

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Gear guard Gary footage or it didn't happen
 

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DaveA

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Really blowing the doors off there, sir!!
 

COdogman

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Rivian R1T R1S R1S liftgate opened while driving and all luggage fell out! (Drive Cam video added) 1693273465622
 

Oldsmobile_Mike

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+1 for grabbing your drivecam footage before it gets overwritten.

There was no indication at all that the tailgate was open? Sounds like a sensor issue, at a minimum. At a guess, It may have been partially open for a long time and the luggage hitting it was all it took to force it the rest of the way open.
 

Tony R1S

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Sorry to hear your mishap, I too have noticed that sometimes the tailgate doesn't latch unless I slam it closed with sufficient force. In such cases, the top gate top gate doesn't close and beeps with a funky tone. This is a good reminder for us not to floor it when carrying fully loaded cargo in the back as they could become projectiles shooting out the rear glass ..
 

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txtravwill

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How would drive came record this if there was no innocent according to the SUV and the OP didn't hit the record button. Seems like it would be gone.
 

NY_Rob

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How would drive came record this if there was no innocent according to the SUV and the OP didn't hit the record button. Seems like it would be gone.
Just regular Drive Cam, not Incident Cam... Drive Cam records your full drive.

Incident Cam clips originate from Drive Cam recordings.. it saves that short portion you marked as an incident in the "Incident" folder. Drive Cam is always recording.

I can go out to my R1T right now and watch my full 25 min drive down to the ramp yesterday to launch our boat, then the full 25 min drive back home in the afternoon.


https://stories.rivian.com/software-update-drive-cam


Rivian R1T R1S R1S liftgate opened while driving and all luggage fell out! (Drive Cam video added) 1693274920492
 
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Oldsmobile_Mike

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I thought this could only be done "in the moment". How goes one go back to watch/capture drive cam footage?
Do you have a storage device installed? USB flash drive, hard drive, anything like that? And is the feature to record everything turned on? If the answer to both those questions is 'yes', just unplug the drive and plug into your desktop PC. You can browse all the video files and play them back with VLC or Media Player (it saves regular .mp4 files for each camera angle).
 

veerthetiguy

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Just regular Drive Cam, not Incident Cam... Drive Cam records your full drive.

Incident Cam comes from Drive Cam recordings.. but it saves that portion you marked as an incident in the "Incident" folder.

I can got out to my R1T right now and watch my drive down to the ramp yesterday to launch our boat, then the drive back home in the afternoon.
Do you have a storage device installed? USB flash drive, hard drive, anything like that? And is the feature to record everything turned on? If the answer to both those questions is 'yes', just unplug the drive and plug into your desktop PC. You can browse all the video files and play them back with VLC or Media Player.
Got it, I didn't realize the USB stored all driving footage regardless of incidents/manual captures etc. Good to know! Thanks
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