R1T t-boned. Let’s see what it costs to repair hitting a light pole

[Alex D]

Wow! That looks like you hit the pole with some decent speed! Glad everyone is alright. These trucks can really take a hit. Very impressive.

Dashcam to the rescue. Did it automatically record it as an incident?

Yes, the dashcam automatically recorded this which was great. I hadnt gotten around to setting up drive cam yet so I was so relieved when I saw the automatic incident capture.

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[evhelphub]

So sorry to see this, Alex! The most important thing is that you all were safe and the truck did it's job in that department.

It looks totaled, but hopefully you can get a new and improved R1T quickly! ?

 

[Alex D]

Wow! That looks like you hit the pole with some decent speed! Glad everyone is alright. These trucks can really take a hit. Very impressive.

Dashcam to the rescue. Did it automatically record it as an incident?

Also yeah, I was going 40ish, which was the speed limit on the road. These cars can really take a hit.

 

[Alex D]

So sorry to see this, Alex! The most important thing is that you all were safe and the truck did it's job in that department.

It looks totaled, but hopefully you can get a new and improved R1T quickly! ?

Thank you for the kind words!
What I’m trying to figure out now is how they are going to even replace it like for like (assuming it’s totaled). I had a perfectly working tonneau cover which you can’t even get now. And honestly that was a big deal for me. I babied that thing to keep it working. This insurance process is going to be super interesting.

 

[evhelphub]

Thank you for the kind words!
What I’m trying to figure out now is how they are going to even replace it like for like (assuming it’s totaled). I had a perfectly working tonneau cover which you can’t even get now. And honestly that was a big deal for me. I babied that thing to keep it working. This insurance process is going to be super interesting.

For sure! Keep us updated.

On the tonneau cover, maybe you can discuss with your guide/Rivian about waiting until the new one launches. I know they haven't introduced formal plans but they may be likely to do that here soon.

 

[WSea]

For sure! Keep us updated.

On the tonneau cover, maybe you can discuss with your guide/Rivian about waiting until the new one launches. I know they haven't introduced formal plans but they may be likely to do that here soon.

Salvage the tonneau and install on new truck!

 

[Alex D]

Salvage the tonneau and install on new truck!

Yes!!!

 

[love2scuba]

So sorry this happened. Personally, I don't care what it costs, metal can be replaced, but people can't. Love this truck and the company that puts safety for the product as a top priority. Good luck, never fun, but I'm glad everyone is okay. But I agree, probably totaled. I guess you might get your wish for a new key, just won't be for the same truck .

 

[Alex D]

I want to add an update of praise here to the the Rivian support team. They hands down provide the best support of any company I’ve ever dealt with. I decided to call support just to front run my insurance conversation and make sure I knew what Rivian suggests for collision repair and what to do if the vehicle is totaled. I spoke to Dominique and Tisha (I really hope I’m spelling her name right!) about the situations and they were so helpful getting me info on certified collision centers and what to do if it’s totaled. I really want to praise Tisha because she was not only so compassionate to my situation but genuinely gave me a pep talk about how rivian will have my back and get me in a new vehicle if needed. It was one of the most positive conversations I’ve ever had in a difficult time. Tisha and the rest of the team really do care about their customers. I really hope the rivian team reads these forum posts because they need to know how good your team is. They’ve made my day.

I’ll give an update on the actual damage costs once I have a number ?

 

[ORFynder]

I want to add an update of praise here to the the Rivian support team. They hands down provide the best support of any company I’ve ever dealt with. I decided to call support just to front run my insurance conversation and make sure I knew what Rivian suggests for collision repair and what to do if the vehicle is totaled. I spoke to Dominique and Tisha (I really hope I’m spelling her name right!) about the situations and they were so helpful getting me info on certified collision centers and what to do if it’s totaled. I really want to praise Tisha because she was not only so compassionate to my situation but genuinely gave me a pep talk about how rivian will have my back and get me in a new vehicle if needed. It was one of the most positive conversations I’ve ever had in a difficult time. Tisha and the rest of the team really do care about their customers. I really hope the rivian team reads these forum posts because they need to know how good your team is. They’ve made my day.

I’ll give an update on the actual damage costs once I have a number ?

Glad you are ok as that is the most important as all can be replaced. If you called the CEC, Tish G. is located in Normal and is amazing. I grew very close to her and everybody in Normal loves her. No doubt you are in good hands and will take care of you. Best of Luck and hope you get back on the road with a vehicle very soon

 

[iansriv]

That was a Nissan

That explains everything!

 

[Iwannarivian]

the driver stated she was trying to get out in traffic fair enough to see around the jeep (who was blocking the intersection view and really caused this issue. He was parked in the street. He also immediately took off after it happened without saying a word) but with the speed she went into me I don’t get it. It seems like she was going for it. I’m not sure if she was intending to go left or right.

yeah..no way was she inching out to get a better view! She can just keep lying…her insurance can keep paying…her premiums for being a shit driver can keep going up! So tired of dishonest crappy people who refuse to be honorable and refuse to be truthful or except blame for anything! If it weren’t for dashcam vids, I would bet she would have claimed you hit her!

 

[CrazyOne]

Unless you have frame damage, it may not be totalled. I hope it is though. All parts I saw are easily replaceable. Airbags did not deploy and that makes easier to fix.

 

[_hchc]

Sorry this happened. And its probably totaled...because you hit the pole ten times (i'll see myself out

 

[quartz]

Sorry for your loss (named trucks are persons, right?).. glad no humans were injured in making of that video! Really goes to show why R1 gets top safety picks all around.

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