Sponsored

Started getting random system faults when using cruise control/driver assistance

Dave Cundiff

Well-Known Member
First Name
Dave
Joined
Feb 28, 2024
Threads
4
Messages
1,169
Reaction score
1,581
Location
Pacific County, Washington
Vehicles
'23 R1S (DM,Max); '23 R1T (QM,Lg); '23 Chevy Bolt
On a recent 3 hour drive, I had the ACC abruptly cancel, "Adaptive Cruise Control Cancelled: System Fault Detected" shows on the dash, happened randomly and four total times on the entire round trip. All stock Dual Motor R1t, no Comma Installed.
That's once again become frequent, maybe every 30-50 miles, on our R1S (though not so much on the R1T). It's annoying, but doesn't impair function significantly as far as I can tell.

Looking forward to solutions!
Sponsored

 

gvtucker

Well-Known Member
Joined
Feb 23, 2023
Threads
3
Messages
73
Reaction score
82
Location
North Carolina
Vehicles
R1T
Clubs
 
So I had a service center appointment for this but also for another unrelated item. And while the people at the service center in Knightdale were great and they did a fine job with my R1T, they were unable to duplicate this specific problem and thus they couldn't fix it.

It happened modestly often for a while, every time I took a longer trip (>100 miles) it would happen at least once. And then all of a sudden, it has stopped. Only happened once in the past two months.

The service person told me that the next time it happens, long press on your name on the screen, then do two quick presses on the hazard button. That lets the programmers know the specific place on the software code when it happens.
 

RivAW

Well-Known Member
First Name
Alex
Joined
Mar 9, 2023
Threads
1
Messages
862
Reaction score
837
Location
MA
Vehicles
R1T, Glacier White, Black Mountain, Black AT 20s,
Clubs
 
All,
Within the last couple of months my 23 R1T DM has started throwing a system fault error periodically when using cruise control, with and without driver assistance. A message pops up saying the system is turned off and a system fault was detected. But I can immediately re-engage it. Happens in all kinds of weather, and when following or no one in front. Before I add this as a request to Rivian in the app, I was wondering if others had experienced this and whether Rivian had a fix.
I didn't bother reading all fate other replies.....but did you try a full reset? That's usually the first/best option before needing to submit a service ticket. Your truck is more of a computer than a vehicle and software sometimes gets bogged down.
 

CO-Ed

Well-Known Member
First Name
Edward
Joined
Oct 28, 2022
Threads
4
Messages
71
Reaction score
142
Location
81624
Vehicles
2022 Rivian R1T / CY / BM / 21
Occupation
retired
didn't bother reading all fate other replies.....but did you try a full reset? That's usually the first/best option before needing to submit a service ticket. Your truck is more of a computer than a vehicle and software sometimes gets bogged down.
Full resets have not prevented these issues from happening for me over the past 5 months. I have it (ACC: System Fault Detected) happen almost weekly. Also the service center has not found anything in the logs I captured knowing the exact minute it happened.

For those of us that this happens to, it's an error the vehicles throw but the software is not writing anything to the logs. I've been told there's a fix in 2025.34. We'll see.

I'm in a 2022 R1T QM VIN 13xxx with 48k miles and have never installed Comma or anything like it. I first noticed and reported the problem in May2025.
 

Mathme

Well-Known Member
First Name
Matt
Joined
Jul 25, 2022
Threads
3
Messages
1,375
Reaction score
1,808
Location
Los Altos, CA
Vehicles
R1T: El Cap, OC, 20AT, Off road package
Occupation
High Tech
This is a known issue that popped up about 4-5 months ago and happens to lots of us. I had it happen 5-6 times in a 400 mile trip this past weekend. The SC looked at it and couldn't find any issue. They asked me to capture the logs and resubmit a ticket but at this point it is almost more bother than it's worth. Based on what's seen just here, this is a widespread issue and enough of us complained so it should get fixed. If it's not fixed in the next 1-2 updates, then back in it goes.
 

Sponsored

Dave Cundiff

Well-Known Member
First Name
Dave
Joined
Feb 28, 2024
Threads
4
Messages
1,169
Reaction score
1,581
Location
Pacific County, Washington
Vehicles
'23 R1S (DM,Max); '23 R1T (QM,Lg); '23 Chevy Bolt
This didn't just "pop up" in spring 2025, @Mathme. Mine first occurred while leaving Portland SC with our R1S on 2024-02-16, with around 20-30 miles on the odometer.

I'm still extremely pleased with our Rivians. Compared to the advantages, getting popped out of ACC is small. I'm waiting patiently for Rivian to figure this out and fix it, then I'll push to have our R1S included in the fix.

Thanks to all!
 

CO-Ed

Well-Known Member
First Name
Edward
Joined
Oct 28, 2022
Threads
4
Messages
71
Reaction score
142
Location
81624
Vehicles
2022 Rivian R1T / CY / BM / 21
Occupation
retired
Anyone else have this issue (ACC/Highway Assist cancelled for no reason) since installing 2025.34 installed?

I was told that there would be a fix for this issue in 2025.34, but, after installing 2025.34, doing a full reset a day later, I just had it occur yesterday.

When it happened, I captured logs and asked Rivian Service if they can look at the logs before I take the truck in (every time I've taken it in for this in the past they tell me there's nothing in the logs I captured when it's happened so therefore there's nothing they can do address it).
 

ciderarchitect

Well-Known Member
First Name
Austin
Joined
Sep 27, 2021
Threads
2
Messages
123
Reaction score
115
Location
Liberty Lake, WA
Vehicles
2023 Rivian R1T, 2018 Honda CRV
Occupation
Architect/Contractor
Clubs
 
I am on the latest software, and still having the issue.
 

Count Orlok

Well-Known Member
Joined
May 17, 2022
Threads
184
Messages
2,545
Reaction score
5,318
Location
Wisconsin & New Mexico
Vehicles
2022 R1S/ 2024 INEOS Grenadier/ 1969 Ford / etc.
Occupation
retired
Clubs
 
Anyone else have this issue (ACC/Highway Assist cancelled for no reason) since installing 2025.34 installed?
yes
 

LLJJ

Member
First Name
Jim
Joined
Oct 26, 2021
Threads
0
Messages
20
Reaction score
25
Location
Bay Harbor Michigan
Vehicles
Ram 1500, Tahoe ltz, Bmw m3, 2 gem lsv’s
Occupation
Real estate
Anyone download 2025.38 and notice if it fixed the issue? I didn’t see anything in the release notes about it, but my update won’t download so I can’t test.
 

Sponsored

ciderarchitect

Well-Known Member
First Name
Austin
Joined
Sep 27, 2021
Threads
2
Messages
123
Reaction score
115
Location
Liberty Lake, WA
Vehicles
2023 Rivian R1T, 2018 Honda CRV
Occupation
Architect/Contractor
Clubs
 
I just wanted to chime in that it seems this issue is fixed for me. I think the Halloween software update (2025.38.0) must have had some magic, as on a trip to Tacoma a month ago I was still fighting the System Default, but on a quick trip to Seattle earlier this week, ACC and Driver+ worked flawlessly. So glad I postponed the service appointment I'd scheduled to look into this.
 

CO-Ed

Well-Known Member
First Name
Edward
Joined
Oct 28, 2022
Threads
4
Messages
71
Reaction score
142
Location
81624
Vehicles
2022 Rivian R1T / CY / BM / 21
Occupation
retired
Same here - haven't had the issue since installing. 38
 

waitingforrivian

Well-Known Member
Joined
Jul 20, 2021
Threads
0
Messages
95
Reaction score
104
Location
California
Vehicles
Tesla Model 3
I just wanted to chime in that it seems this issue is fixed for me. I think the Halloween software update (2025.38.0) must have had some magic, as on a trip to Tacoma a month ago I was still fighting the System Default, but on a quick trip to Seattle earlier this week, ACC and Driver+ worked flawlessly. So glad I postponed the service appointment I'd scheduled to look into this.
Counter example after installing 2025.38.0, I got my first system fault while using ACC. (Never happened to me before)
 

LLJJ

Member
First Name
Jim
Joined
Oct 26, 2021
Threads
0
Messages
20
Reaction score
25
Location
Bay Harbor Michigan
Vehicles
Ram 1500, Tahoe ltz, Bmw m3, 2 gem lsv’s
Occupation
Real estate
Counter example after installing 2025.38.0, I got my first system fault while using ACC. (Never happened to me before)
Mines in service now and they are replacing the AXM module. Hope that fixes it!
Counter example after installing 2025.38.0, I got my first system fault while using ACC. (Never happened to me before)
 

GodSpeedRebel

New Member
First Name
Matt
Joined
Jan 31, 2025
Threads
0
Messages
1
Reaction score
0
Location
Castle Rock, CO
Vehicles
2022 Rivian R1T
Picked up my R1T from the service center today and asked a lead tech about the dumb-cruise shutting down. He said they are aware of a bug that crosses Driver+ and dumb-cruise that seems to be causIng it. He expects a future software update to address.
Have they resolved your issue yet? I’ve had issues with mine since December 8th and was told last week there is no permanent fix yet. My dash went dark and they replaced the axm module. The screen worked after that but all the Driver+ features only work intermittently.
Sponsored

 
 








Top