BigE
Well-Known Member
- First Name
- Eric
- Joined
- Nov 19, 2020
- Threads
- 40
- Messages
- 777
- Reaction score
- 1,340
- Location
- North Carolina
- Vehicles
- Rivian R1T, Honda S2000
- Thread starter
- #1
Hello! So I just received this email this Friday afternoon. I thought it was just a recap of the information we learned yesterday until I got down a few paragraphs about Configuring and how this will work.
"A dedicated Rivian Guide will be assigned to every preorder holder. Guides will begin reaching out to Adventure and Explore Package preorder holders near Thanksgiving based on the above three factors, however, due to the large number of preorders, many of you won’t be in this initial cohort of outreach."
Now that I've re-read this a few times this makes sense. LE first...I'm holding out for a Max Pack R1T which will be next year, so Thanksgiving makes sense.
More details on owning a Rivian
We appreciate having your support and commitment as we continue this journey together.
In preparation for deliveries, we’ve updated our website with new details on owning a Rivian — from ordering online and taking delivery at home, to a map of the locations for our network of fast chargers, the Rivian Adventure Network.
At the plant, we are working through validation and bringing up our production lines. We are focused on quality and consistency as we begin ramping up our volume week-by-week through spring and summer. Many of you have spotted our camouflaged development vehicles being tested across the US. With hundreds of vehicles in this test fleet across several build phases, these development vehicles help us ensure that you are extremely happy with what we ultimately deliver to you. Our confidence in your satisfaction is demonstrated in our 7-day, 1,000-mile return policy.
Delivery timing will be based on your original preorder date, plus two additional factors:
Where you take delivery
To provide the best ownership experience, our delivery schedule is synced with the growing coverage of our Rivian Service Centers, Mobile Service fleet and available charging infrastructure. Now is a good time to update your address in your Rivian Account.
What you configured
We will initially be building similarly configured vehicles grouped by paint color, interior package and option choices. Grouping vehicles this way helps us accelerate our ramp up and deliver as many vehicles to customers as possible.
A dedicated Rivian Guide will be assigned to every preorder holder. Guides will begin reaching out to Adventure and Explore Package preorder holders near Thanksgiving based on the above three factors, however, due to the large number of preorders, many of you won’t be in this initial cohort of outreach. We will be able to more accurately estimate delivery times for all Adventure and Explore Package preorder holders closer to that time. Once your Guide reaches out, they will be with you every step of the way — from purchase to delivery and beyond.
This summer, we will be kicking off a test drive program to get you behind the wheel and experiencing our vehicles firsthand. We will be giving preorder holders first access, helping you prepare for the adventures you’ll soon be taking. Our schedule and program details will be announced soon.
We look forward to meeting you soon and planning your delivery. Until then, you can find more on our online Support Center, including links to email, chat or call. Our team is available 8AM to 8PM CT. And please visit our updated website for more on our ownership experience.
Here’s to many adventures ahead.
— The Guides
"A dedicated Rivian Guide will be assigned to every preorder holder. Guides will begin reaching out to Adventure and Explore Package preorder holders near Thanksgiving based on the above three factors, however, due to the large number of preorders, many of you won’t be in this initial cohort of outreach."
Now that I've re-read this a few times this makes sense. LE first...I'm holding out for a Max Pack R1T which will be next year, so Thanksgiving makes sense.
More details on owning a Rivian
We appreciate having your support and commitment as we continue this journey together.
In preparation for deliveries, we’ve updated our website with new details on owning a Rivian — from ordering online and taking delivery at home, to a map of the locations for our network of fast chargers, the Rivian Adventure Network.
At the plant, we are working through validation and bringing up our production lines. We are focused on quality and consistency as we begin ramping up our volume week-by-week through spring and summer. Many of you have spotted our camouflaged development vehicles being tested across the US. With hundreds of vehicles in this test fleet across several build phases, these development vehicles help us ensure that you are extremely happy with what we ultimately deliver to you. Our confidence in your satisfaction is demonstrated in our 7-day, 1,000-mile return policy.
Delivery timing will be based on your original preorder date, plus two additional factors:
Where you take delivery
To provide the best ownership experience, our delivery schedule is synced with the growing coverage of our Rivian Service Centers, Mobile Service fleet and available charging infrastructure. Now is a good time to update your address in your Rivian Account.
What you configured
We will initially be building similarly configured vehicles grouped by paint color, interior package and option choices. Grouping vehicles this way helps us accelerate our ramp up and deliver as many vehicles to customers as possible.
A dedicated Rivian Guide will be assigned to every preorder holder. Guides will begin reaching out to Adventure and Explore Package preorder holders near Thanksgiving based on the above three factors, however, due to the large number of preorders, many of you won’t be in this initial cohort of outreach. We will be able to more accurately estimate delivery times for all Adventure and Explore Package preorder holders closer to that time. Once your Guide reaches out, they will be with you every step of the way — from purchase to delivery and beyond.
This summer, we will be kicking off a test drive program to get you behind the wheel and experiencing our vehicles firsthand. We will be giving preorder holders first access, helping you prepare for the adventures you’ll soon be taking. Our schedule and program details will be announced soon.
We look forward to meeting you soon and planning your delivery. Until then, you can find more on our online Support Center, including links to email, chat or call. Our team is available 8AM to 8PM CT. And please visit our updated website for more on our ownership experience.
Here’s to many adventures ahead.
— The Guides
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