9 days after manual tonneau cover delivery, it's broken

[babs89]

So I took delivery of my R1T 3 months ago and it didn't come with the manual tonneau cover like it should've. After almost 3 months of poor communication, I finally received it 9 days ago. Went to remove it so I could haul some furniture and the cable broke.

It's absolutely both hilarious and criminal that they charge $1800 for this.

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[cbrcanuck]

Yup, when they first started delivering them there were a ton that were broken (both in their original shipping boxes and from this weak point). The forum was all a flutter. Hoping they redesign that soon. I’ve babied mine, so no problems yet but it’s pretty silly I can’t let anyone else touch it!

 

[COdogman]

This has been a problem since day 1 and I don't see they have changed the design even a little bit. I flinch every time I pull on that cord, expecting it to break?

 

[captainjp]

Interrobang cover is the way to go for manual tonneau. Simple, yet super practical. Looks OEM too

 

[Yossarian]

Yikes! That's really a poor design and some cheap manufacturing to boot. Obviously a warranty fix, but annoying to have to do that on a brand new PTC.

I had to wait six months for my tonneau cover, which was installed just a little while ago, Thanksgiving week. It's only been cycled a few times, but from your photo, it's easy to see how fragile the system is.

 

[babs89]

Interrobang cover is the way to go for manual tonneau. Simple, yet super practical. Looks OEM too

Believe me, I wish I could! I'm leasing my truck and the MTC was included in the options list. If there was a way for them to change the lease deal to remove this piece of junk tonneau cover, I would. But I'm paying for it one way or the other.

 

[babs89]

Yikes! That's really a poor design and some cheap manufacturing to boot. Obviously a warranty fix, but annoying to have to do that on a brand new PTC.

I had to wait six months for my tonneau cover, which was installed just a little while ago, Thanksgiving week. It's only been cycled a few times, but from your photo, it's easy to see how fragile the system is.

This was literally the first time that the cable was cycled ?

I installed it 9 days ago and it hadn't been messed with since then.

 

[Donald Stanfield]

That thing was junk since we saw it. My OG power tonneau was much better that that. I don’t know what Rivian was thinking supplying crap like that.

 

[strykerwsu]

Sorry to hear yours failed.

Mine has been on and off about 150 times in over a year in many different weather conditions and still going strong.

Still waiting for the powered retrofit to be available since wasn't when mine was delivered 2 years ago.

 

[Yossarian]

This was literally the first time that the cable was cycled ?

I installed it 9 days ago and it hadn't been messed with since then.

https://www.getyarn.io/yarn-clip/4a85e0ff-5a2f-4ff6-8715-5b72e4503e38

On a [hopefully] more pleasant note, I see you are in Utah, one of the best places in all of North America. We visit often and will be there yet again in late Feb for a few weeks of skiing, mostly in the Wasatch Front areas but occasionally ranging north to Snowbasin or one of the Back resorts. Give me a shout if you ski and want to meet up.

 

[Schroederhc]

One word Interrobang

 

[SASSquatch]

@babs89 I feel for you and your situation is extremely frustrating. The Tonneau Cover has been an unmitigated disaster for Rivian, both manual and power.

I waited years and then had to put my reservation on pause because they pulled the power cover from production and told me I wouldn't be able to get it if I moved forward. Then they slow rolled putting it back into production and at that point, I just gave up and reserved an R2.

I think as others have said 3rd party is the way to go. And yes, it is criminal that Rivian is charging $1800 for a manual cover that needs to be handled with absolute care to prevent it from breaking - sometimes even before you even get it in the mail.

Good luck!

 

[MileHigh]

Had some faith on my early ‘23 that their manual option yet to be revealed would be the power tonneau configuration minus the power.

Mine hasn’t broken and am a little salty that the power (v2) upgrade was $500 for some time this year when it came back. ?

 

[Singletracker]

I am amazed that these tonneaus are still being delivered with this same design/material flaw. It simply boggles the mind. I mean, how difficult would it be to make that weak link out of metal or any more durable substance. Just FN crazy! I actually have one of these. I‘ve put it on and taken it off a half dozen times, with no issue, so far ? Other than the fear of it breaking, I am very happy with how easy and quick it is to install or remove. It’s a shame that such a lame component can ruin the whole thing. I’m half tempted to put some Super Glue on that part as a preemptive measure. Or, maybe glue a couple of metaL strips along the top and bottom of that shaft for support. I’m going to have to take a close look at mine to see what can be done. This doesn’t seem like rocket science, to me.

 

[Lord Leroy]

Mine did this too, within 2 weeks of getting it.

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