My R1S doesn’t know it’s a dual motor max pack

[Byulasfjazz]

We are taking a trip from Utah to California this weekend and when routing the trip in the app and in the car it doesn’t know how many miles we can go (When it should start at 400) It wants me to charge more frequently than it should. My first stop is 162 miles away and is estimated my remaining range on arrival is 75 miles. Even though I have a full 400 miles (estimate)

Anyone else had this issue?

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[vandy1981]

There's probably nothing wrong with it. 400 is your EPA rating range which is not reflective of highway range. You will never hit 400 miles going 70+ miles/hour.

When you enter a route into the nav system it incorporates elevation changes, speed and ambient weather data so the mileage you're seeing is probably accurate.

 

[Byulasfjazz]

There's probably nothing wrong with it. 400 is your EPA rating range which is not reflective of highway range. You will never hit 400 miles going 70+ miles/hour.

When you enter a route into the nav system it incorporates elevation changes, speed and ambient weather data so the mileage you're seeing is probably accurate.

Well this is not the case unfortunately. Because when I route in in the app it thinks 300 is 100%

 

[SANZC02]

Check your settings as well, if the starting percent is low and minimum percent is high it will limit how far you can go. It also needs chargers so depending on the gap between chargers it may have you stopping earlier than you would expect.

 

[VSG]

The Rivian Navigation will by default tell you to charge if your range at arrival is less than 20% of your battery pack. If you would like to cut it closer, just go change that percentage in your trip settings.

As far as what your range "should be", the EPA estimate depends on your wheels, DM/DMP/QM, battery pack size, and drive mode. Your profile pic shows 22", and the rivian.com configurator tells me that should be 380 miles of range, in All-Purpose. You pic also shows crossbars on the roof - expect that to cut your range by maybe another 15-20 miles.

The trip planner gives you different numbers based on what drive mode you're in, and based on your driving history. See the energy screen to find how the estimated range for your vehicle differs from the EPA range based on your driving history.

 

[Byulasfjazz]

The Rivian Navigation will by default tell you to charge if your range at arrival is less than 20% of your battery pack. If you would like to cut it closer, just go change that percentage in your trip settings.

As far as what your range "should be", the EPA estimate depends on your wheels, DM/DMP/QM, battery pack size, and drive mode. Your profile pic shows 22", and the rivian.com configurator tells me that should be 380 miles of range, in All-Purpose. You pic also shows crossbars on the roof - expect that to cut your range by maybe another 15-20 miles.

Although I appreciate everyone’s “input” I know what I’m talking about here. I basically should have a degree for the amount of research I do on a daily basis for the last 3 years lol. This is not a EPA estimate problem.

I’m asking about a real issue. Not a fix. When I try to edit departure battery percentage . It won’t let me slide all the way to 400 starting range. Only to like 300 and that says “ 100%”

 

[vandy1981]

Well this is not the case unfortunately. Because when I route in in the app it thinks 300 is 100%

That would be weird. Can you post a screen shot of what you're seeing in your app? Is it also showing the same thing when you route in your vehicle?

 

[Byulasfjazz]

We are taking a trip from Utah to California this weekend and when routing the trip in the app and in the car it doesn’t know how many miles we can go (When it should start at 400) It wants me to charge more frequently than it should. My first stop is 162 miles away and is estimated my remaining range on arrival is 75 miles. Even though I have a full 400 miles (estimate)

Anyone else had this issue?

Also I have made many Road trips in my R1T over the last year, so I am familiar with the software and how it should work . When I get home tonight I will route the trip and post some pictures

 

[evhelphub]

We are taking a trip from Utah to California this weekend and when routing the trip in the app and in the car it doesn’t know how many miles we can go (When it should start at 400) It wants me to charge more frequently than it should. My first stop is 162 miles away and is estimated my remaining range on arrival is 75 miles. Even though I have a full 400 miles (estimate)

Anyone else had this issue?

Possibly relevant and noteworthy to you: Received wrong battery pack in my R1T

In that thread, the owner gets more usable capacity than what they paid for.

If Rivian did that, it's feasible there are other situations where the same or opposite happened. Could be a mess up at the factory or VIN matching software. Maybe they gave you a software-locked large pack? Or could be a software issue only.

Contact Rivian and see what they say.

 

[Magicbus]

Although I appreciate everyone’s “input” I know what I’m talking about here. I basically should have a degree for the amount of research I do on a daily basis for the last 3 years lol. This is not a EPA estimate problem.

I’m asking about a real issue. Not a fix. When I try to edit departure battery percentage . It won’t let me slide all the way to 400 starting range. Only to like 300 and that says “ 100%”

It does sound like the trip planner had not been updated for the R1S with Max Pack. Hopefully you have the 21” wheels to have a chance at 400 miles.

 

[VSG]

The Rivian Navigation will by default tell you to charge if your range at arrival is less than 20% of your battery pack. If you would like to cut it closer, just go change that percentage in your trip settings.

As far as what your range "should be", the EPA estimate depends on your wheels, DM/DMP/QM, battery pack size, and drive mode. Your profile pic shows 22", and the rivian.com configurator tells me that should be 380 miles of range, in All-Purpose. You pic also shows crossbars on the roof - expect that to cut your range by maybe another 15-20 miles.

Although I appreciate everyone’s “input” I know what I’m talking about here. I basically should have a degree for the amount of research I do on a daily basis for the last 3 years lol. This is not a EPA estimate problem.

Clearly you *don't* appreciate it and feel like you're being patronized. To be clear, I said nothing about it being an "EPA estimate problem". I was saying it's a problem with YOUR expectations, because 400 is the wrong thing to expect for the configuration you've described. It should be 380 at best. Less with the crossbars. Coincidentally, 20% of 380 is 76 miles, so if the nav is telling you to charge when it thinks you're only going to have 75 miles remaining, then that's spot on with my comment about how to adjust your range at arrival.

Your post is all over the place and also contradicts what you have previously posted. Specifically:

I recently replaced my front to tires on my R1T 22" since I destroyed them during my first year of driving. ( I know im too aggressive ) also I took a 6000 mile road trip in Conserve mode, so that didn't help.

Dual Motor vehicles don't have Conserve Mode. And if you are "too aggressive" there's no way you should expect 400 miles of range especially when the EPA range for your configuration is only 380. The range you should expect is your historical range shown in the vehicle because that is based on your usage, not some theoretical EPA number. (You know where to find this, since you're familiar with the software).

Again, seems like your expectations are off. I told you what the EPA number is for your configuration, why do you think you should be getting 400? Is that based on data, and why didn't you post the source of that data since it is the main fact that you are concerned about?

Also I have made many Road trips in my R1T over the last year, so I am familiar with the software and how it should work . When I get home tonight I will route the trip and post some pictures

If you knew all the above, then you would have asked a different question I think, because very little of your post is relevant if the problem is that your trip planner in the app doesn't match what your vehicle Energy screen says about your max expected range. Regardless of QM/DM/battery/wheels/etc.

And if you've made many trips, is this the first time you've seen a problem and it was always good before? Did it work before you updated your vehicle software and now it doesn't? Telling us relevant things like this from the start would get you a more appropriate answer from the start. Instead, you give us irrelevant information and then ask us to play 20 questions.

In my experience, 100% Departure Range on the trip planner will show the same mileage you see on the Energy screen where it shows your personal historical driving mileage in the same drive mode you're using in the trip planner. If those don't agree, then you should have said so.

Instead, what you've said is the trip planner doesn't show 400 at max charge. Which you never should expect for your configuration.

Possibly relevant and noteworthy to you

No, obviously not, because he's very familiar with his vehicle for over a year. No way he would have missed that.

 

[Jabbahop]

try a hard reset and see if that helps. We got our max pack dual in feb and at first the estimated range was off also (but 350 not 300). A reset fixed it but we then also realized that the R1S with 21” AS tires would NOT go into front wheel (more efficient mode) for our entire 1000 mile trip and our efficiency was pretty poor (about what we were getting on our r1T with ATs). We took it into service and they claimed it was just the computer screen not updating showing the rear motor turning off. But after we picked it up, the efficiency miraculously back near expected so I don’t think it was just a screen issue.

Hope you figure things out.

 

[FLTANK]

OP I think you confused some folks by stating you have an R1S in the post title but sounds like you actually have the R1T and appears to be the case in your profile pic. I have an R1T Dual Max on 21s and have experienced some software quirks with range and charging estimates as well but just want to confirm your configuration before offering any input.

 

[SeaGeo]

We are taking a trip from Utah to California this weekend and when routing the trip in the app and in the car it doesn’t know how many miles we can go (When it should start at 400) It wants me to charge more frequently than it should. My first stop is 162 miles away and is estimated my remaining range on arrival is 75 miles. Even though I have a full 400 miles (estimate)

Anyone else had this issue?

Could you share a screenshot of the planner in the app with your battery set to 100% departure? I want to make sure I am understanding what you're describing.

 

[Riviot]

My first stop is 162 miles away and is estimated my remaining range on arrival is 75 miles.

Can you post a screen shot of what you're seeing in your app? Is it also showing the same thing when you route in your vehicle?

For ANY issue ANYONE has, a picture is truly worth more than a thousand words.

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