Budman
Well-Known Member
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Since we are reportedly on the cusp of a more widespread opening of the Tesla supercharger network I know we are all curious how the historically excellent reliability of the superchargers will hold up when CSS vehicles start using them widely. We have a bit of a sneak-preview because over the past 6 months or so Tesla has slowly been rolling out the Magic Docks to some of their stations across the country (map below).
To get an idea of the reliability of these stations I did a manual count of all the PlugShare check-in's at Tesla stations equipped with the Magic Dock adaptors. All 1839 of them for an average of 42 per PlugShare location (yes, I was a little board today...).
I put all the check-in's into four groups. Tesla vehicle check-in's, Rivian, Chevy Bolt, All Other CSS. I broke out the Chevy Bolt because as you will see below, the Bolts are having some issues....... I counted successful reports and unsuccessful reports in each group.
OVERALL IMPRESSION: The Magic Dock roll out is going very, very well. Reliability is great across all vehicles except GM products (GM is really hurting in the EV world these days). A large number of the unsuccessful check-ins are related to people not understanding how the Tesla App works or how to extract the Magic Dock handle (look it up before you try it your first time). Take away those issues and the reliability is well over 95% for everybody but GM, Bolt owners are truly having problems. And GMC people too.... There are a few occasions where it appears people did everything right but still could not charge but those are quite rare.
Current Magic Dock Locations:
Tally of Results: Yes is a positive comment in PlugShare, no is could not charge. Sometimes due to blocked charger or obvious user errors but I tallied up everything.
Like I said above, take away the obvious user error situations and the success rate is 98% or so except for Chevy bolts who only have a 63% success rate. Great results so far for the Tesla Magic Dock experiment! A failed charge doesn't seem to be disabling the Tesla chargers like seems to happen with other charging companies equipment.
To get an idea of the reliability of these stations I did a manual count of all the PlugShare check-in's at Tesla stations equipped with the Magic Dock adaptors. All 1839 of them for an average of 42 per PlugShare location (yes, I was a little board today...).
I put all the check-in's into four groups. Tesla vehicle check-in's, Rivian, Chevy Bolt, All Other CSS. I broke out the Chevy Bolt because as you will see below, the Bolts are having some issues....... I counted successful reports and unsuccessful reports in each group.
OVERALL IMPRESSION: The Magic Dock roll out is going very, very well. Reliability is great across all vehicles except GM products (GM is really hurting in the EV world these days). A large number of the unsuccessful check-ins are related to people not understanding how the Tesla App works or how to extract the Magic Dock handle (look it up before you try it your first time). Take away those issues and the reliability is well over 95% for everybody but GM, Bolt owners are truly having problems. And GMC people too.... There are a few occasions where it appears people did everything right but still could not charge but those are quite rare.
Current Magic Dock Locations:
Tally of Results: Yes is a positive comment in PlugShare, no is could not charge. Sometimes due to blocked charger or obvious user errors but I tallied up everything.
Like I said above, take away the obvious user error situations and the success rate is 98% or so except for Chevy bolts who only have a 63% success rate. Great results so far for the Tesla Magic Dock experiment! A failed charge doesn't seem to be disabling the Tesla chargers like seems to happen with other charging companies equipment.
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