Your Friday update is here

[MilliM]

That’s what I get for trying to do 4 things at one time. I glanced and missed the “Next week,…”

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[SANZC02]

I did, logged in to my account, and despite the email saying my price should reflect the pre March 1 pricing, my LE R1S is showing a $90k base price.

You seemed to have missed the next week portion. It could be later in next week as well. This is just an update with a more specific window of next week as opposed to in the next few weeks.

 

[R_1_T]

About 30 minutes ago.
Wonder if this will coincide with improved delivery communication.

Crickets for me...

 

[jjswan33]

Being my R1T is scheduled for delivery tomorrow morning.... small moment of panic until I read the full email and realized what it was about... my first thought was 'what now!!'

 

[mgc0216]

So at least we have something Rivian related to look forward to every Friday.

 

[Mygrain]

I got Tony's Friday emails, but I don't expect updated delivery estimates next week. Those are pushed to the second quarter. Here's an excerpt from a CS email that I received yesterday (3/24):
"Our goal was to have this new account page feature live by the first quarter of this year, however with the pricing increases and the work that our developers have put in to honor original pricing and configuration, this has been pushed to the second quarter."

 

[mgc0216]

I got Tony's Friday emails, but I don't expect updated delivery estimates next week. Those are pushed to the second quarter. Here's an excerpt from a CS email that I received yesterday (3/24):
"Our goal was to have this new account page feature live by the first quarter of this year, however with the pricing increases and the work that our developers have put in to honor original pricing and configuration, this has been pushed to the second quarter."

Next week is the 2nd quarter.

 

[crashmtb]

I got Tony's Friday emails, but I don't expect updated delivery estimates next week. Those are pushed to the second quarter. Here's an excerpt from a CS email that I received yesterday (3/24):
"Our goal was to have this new account page feature live by the first quarter of this year, however with the pricing increases and the work that our developers have put in to honor original pricing and configuration, this has been pushed to the second quarter."

The head of customer engagement seems like a likely person to know things ahead of the front line customer service people. It is entirely possible that they’re ahead of schedule and CS is given a well padded timeframe. Next Friday is April 1st

 

[rraj2k81]

Damn!
They actually have a Head of Customer engagement now!

 

[Autolycus]

Tony's email didn't say to expect a delivery timing feature on the website next week. It just said the new pricing system (which will allow old pricing, heh) would be up next week. He did say the account page would be the best place for information about our orders, but that's really just him saying that CS won't have any more information. I suspect next Friday's email update will say the delivery estimate will be on people's account pages in the first week or two of April.

 

[ajbrutman]

Felt weird getting the email considering I already took delivery

 

[stickyfingers]

Got mine at 3:19 EST.

 

[crashmtb]

Felt weird getting the email considering I already took delivery

Maybe they’re giving you another one ?

remember, if one shows up, don’t question it

 

[LoneStar]

No email for me yet....

I swear Rivian has the most bizarre email setup that I've seen in a "modern" company. I envision a scene from Men-In-Black with a multi-arm alien typing out an email for each one and hitting send - even if its the same message. Why the hell can't Rivian send a basic mass-mail to all.. I don't get it. ?

 

[ajbrutman]

Maybe they’re giving you another one ?

remember, if one shows up, don’t question it

Right , hush, hush

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