SiriusXM is getting worse

[sgorman1033]

Setting aside personal preferences about SXM itself, I've been an early subscriber when it was just XM and genuinely enjoy the channel lineup and programming, but the Rivian integration has always had issues, and things seem to be getting worse.


Frequent, random skipping. The playback randomly jumps, either back to the beginning of a song or forward to the next one. It happens constantly. I can barely get through two songs uninterrupted.


Metadata out of sync. The on-screen song and artist info consistently doesn't match what's actually playing. It's always one track behind, which makes it feel like a half-finished integration.


Audio drops despite strong connectivity. Playback pauses for several seconds due to apparent internet issues, even in areas with no cell signal problems. The connection isn't the issue. Something else is dropping the stream.


The new AI Assistant can't control SXM. With the previous Alexa integration, you could just say a channel name and it would switch. The new Rivian AI Assistant doesn't support this at all. It tells you it can't do that and redirects you to tap through the screen manually. That's a step backward, not forward.

P.S. Please also bring back Amazon Music as a native app. Taking this away was rude.

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[electruck]

FYI... you can have a strong cellular signal but still suffer from poor network performance due to local network congestion, provider throttling, traffic prioritization, etc, etc.

 

[doorite1]

I, too, have had nothing but constant issues with SXM in my ‘22 R1T Adventure. Mine is currently in the SC for a list of issue/concerns and I mentioned this connectivity issue to the tech who stated that he would do a complete system reset and see if that improves upon the issues I’m having. He stated that he has the ability to do a more complete reset than us users have access to. Time will tell if this improves things or not. My SXM constantly freezes up - most of the time I only get through two or three songs before it locks up not allowing me to do ANYTHING other than switch to am/fm fora while before trying to go back for another few songs…VERY frustrating!!

 

[Lord Leroy]

Agree. Skipping in the middle of songs all the time now.

 

[tk421v97]

I have this issue as well. None of my other vehicles do this. Not sure why Rivian went this way on SXM.

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