Rivian Pricing FAQ Update Communication

tonys · Mar 18, 2022

Thanks to everybody who reached out with questions about preorder pricing. We know a lot's happened over the last couple of weeks, so we thought a quick recap might be helpful.

Our developers are working hard to restore your pricing in our systems. We appreciate your patience as we get this set up.

Here’s what you can expect once everything is updated:

You will be able to reconfigure your preordered vehicle and maintain pre-March 1 pricing.
You can even swap between R1T and R1S and maintain pre-March 1 pricing.
Rivian accessories will be available at pre-March 1 pricing.
If you’d like to configure a post-March 1 option like Dual-Motor AWD, Standard battery pack or new accessory offerings, new pricing will apply (and we’ll be back in touch on how to select those options).

As a reminder, terms and details can be found in the Preorder Agreement. We’ll email you as soon as the configurator and your Rivian Account Page are updated. If you want more details in the meantime, reach out to us directly with any questions.

I hope you found this update helpful.

Until next time...

Tony Caravano
Head of Rivian Customer Engagement

Forager · Mar 18, 2022

Email from 12:16a PDT:

“

Thanks to everybody who reached out with questions about preorder pricing. We know a lot's happened over the last couple of weeks, so we thought a quick recap might be helpful.

Our developers are working hard to restore your pricing in our systems. We appreciate your patience as we get this set up.

Here’s what you can expect once everything is updated:

You will be able to reconfigure your preordered vehicle and maintain pre-March 1 pricing.
You can even swap between R1T and R1S and maintain pre-March 1 pricing.
Rivian accessories will be available at pre-March 1 pricing.
If you’d like to configure a post-March 1 option like Dual-Motor AWD, Standard battery pack or new accessory offerings, new pricing will apply (and we’ll be back in touch on how to select those options).

As a reminder, terms and details can be found in the Preorder Agreement. We’ll email you as soon as the configurator and your Rivian Account Page are updated. If you want more details in the meantime, reach out to us directly with any questions.

I hope you found this update helpful.

Until next time...

Tony Caravano
Head of Rivian Customer Engagement”

stickyfingers · Mar 18, 2022

Got the same note just a few minutes ago.

Forager · Mar 18, 2022

The only way I see switching to Dual Motor or Standard battery as remotely attractive with new pricing is if either upgrade provides 800v architecture.

Matt D. · Mar 18, 2022

A step towards better communication!

Rivian_Hugh_III · Mar 18, 2022

tonys said:
Thanks to everybody who reached out with questions about preorder pricing. We know a lot's happened over the last couple of weeks, so we thought a quick recap might be helpful.

Our developers are working hard to restore your pricing in our systems. We appreciate your patience as we get this set up.

Here’s what you can expect once everything is updated:

You will be able to reconfigure your preordered vehicle and maintain pre-March 1 pricing.

You can even swap between R1T and R1S and maintain pre-March 1 pricing.

Rivian accessories will be available at pre-March 1 pricing.

If you’d like to configure a post-March 1 option like Dual-Motor AWD, Standard battery pack or new accessory offerings, new pricing will apply (and we’ll be back in touch on how to select those options).

As a reminder, terms and details can be found in the Preorder Agreement. We’ll email you as soon as the configurator and your Rivian Account Page are updated. If you want more details in the meantime, reach out to us directly with any questions.

I hope you found this update helpful.

Until next time...

Tony Caravano
Head of Rivian Customer Engagement

Yes! Excellent communication -- warm, clear, not when its essential but as a thoughtful update, open, and engaging. Thank you Rivian!

Forum members, do you interpret this as meaning that you can add an updated configuration item a la carte, paying the new price for the new option, but having everything else remain at the old pricing?

Speedrye · Mar 18, 2022

Yup, I'll get my Adventure R1S as I ordered, except now I'll be able to add the a la carte tow hooks that I really wanted for the new $300 price. Almost a win-win except for being forced into a 7-seater.

NY_Rob · Mar 18, 2022

Yes, it was actually helpful! Makes me wonder if it's legit ?

As a reward, I'm giving Rivian an extra $1,500.. I'm switching from LA Silver to Forrest Green.

r1t_kev · Mar 18, 2022

Matt D. said:
A step towards better communication!

Agreed. While timeline details are still a bit wanting, the concise expectations were nice. I like it!

CommodoreAmiga · Mar 18, 2022

I'm curious what "new accessories" are in the pipeline.

TN2NFL80 · Mar 18, 2022

Just confirmed with CS that if you “make changes” (I contemplated moving to the R1S) then your timeline could be impacted.

Keith_Been_Waiting · Mar 18, 2022

r1t_kev said:
Agreed. While timeline details are still a bit wanting, the concise expectations were nice. I like it!

That exactly

Mister Person · Mar 18, 2022

This is great. I wonder if I'll still get my tow hooks. ?

HighVoltOverland · Mar 18, 2022

Forager1 said:
The only way I see switching to Dual Motor or Standard battery as remotely attractive with new pricing is if either upgrade provides 800v architecture.

I agree,
additional things that would would make a difference on whether I accept the downgrade:
What the range improvement will be
Roof options
Removable panels or solid option
Winch
If the motor configuration changes the frunk capacity to prototype level
(so i can throw my dometic up front and not worry about the hump that snuck into production frunk)

I know they were all mentioned as s00n but those were based on early covid/ pre russia issues so it'll be curious to see if picking up the delay would enable those additional options to be available

R1Sky Business · Mar 18, 2022

tonys said:
Thanks to everybody who reached out with questions about preorder pricing. We know a lot's happened over the last couple of weeks, so we thought a quick recap might be helpful.

Our developers are working hard to restore your pricing in our systems. We appreciate your patience as we get this set up.

Here’s what you can expect once everything is updated:

You will be able to reconfigure your preordered vehicle and maintain pre-March 1 pricing.

You can even swap between R1T and R1S and maintain pre-March 1 pricing.

Rivian accessories will be available at pre-March 1 pricing.

If you’d like to configure a post-March 1 option like Dual-Motor AWD, Standard battery pack or new accessory offerings, new pricing will apply (and we’ll be back in touch on how to select those options).

As a reminder, terms and details can be found in the Preorder Agreement. We’ll email you as soon as the configurator and your Rivian Account Page are updated. If you want more details in the meantime, reach out to us directly with any questions.

I hope you found this update helpful.

Until next time...

Tony Caravano
Head of Rivian Customer Engagement

Things are looking up.

Rivian Pricing FAQ Update Communication

tonys

Active Member

Forager

Well-Known Member

stickyfingers

Well-Known Member

Forager

Well-Known Member

Matt D.

Well-Known Member

Rivian_Hugh_III

Well-Known Member

Speedrye

Well-Known Member

NY_Rob

Well-Known Member

r1t_kev

Well-Known Member

CommodoreAmiga

Well-Known Member

TN2NFL80

Active Member

Keith_Been_Waiting

Well-Known Member

Mister Person

Well-Known Member

HighVoltOverland

Well-Known Member

R1Sky Business

Well-Known Member

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