Trade-In Process? At what point do you receive your trade value?

[texasbryan]

If you order one of the "in stock" Rivians, when do you receive your trade in value? If you don't approve of this value, can you cancel the order and receive a refund on your deposit? Thanks!

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[ChiefBushWookie]

I purchased my R1T in June ‘23, so not sure if it has changed, but there is a step in the purchase process to select whether or not you have a trade-in. You put in the info and take a bunch of photos. Once it’s reviewed, you can see the trade-in value offer. You can choose to accept or reject it at that point.

 

[texasbryan]

It looks like you have to make your non refundable deposit before you discuss trade information with them. I don't love the idea of losing a deposit if the trade value isn't what I want/need.

 

[Rivdog]

It looks like you have to make your non refundable deposit before you discuss trade information with them. I don't love the idea of losing a deposit if the trade value isn't what I want/need.

You can ask for a trade valuation that’s good for 30 days or 1000 miles. I just did it about a week ago - call or text Rivian customer service and they’ll get back with you in a few days. If you have a Rivian you’re trading in, the value will be decent. If not, you’re probably gonna get relatively low offer.

 

[texasbryan]

You can ask for a trade valuation that’s good for 30 days or 1000 miles. I just did it about a week ago - call or text Rivian customer service and they’ll get back with you in a few days. If you have a Rivian you’re trading in, the value will be decent. If not, you’re probably gonna get relatively low offer.

Thanks for that info. It's a Tesla Model S.

 

[Hayseed_MS]

Thanks for that info. It's a Tesla Model S.

Looking at trading in my S, so I would be interested in what you find.

 

[RivAW]

Don’t bother: they will offer you auction price minus their estimated cost to transport your trade…

 

[Rizzian]

Trade-ins are always less than market, but there's the convenience factor. If your time is valuable and you don't have hours to spend posting ads online, replying to bone-head inquiries like "Will you take XYZ (40% less than what you're asking)", hosting viewing and test driving sessions, filling out paperwork and going to the DMV to do the transfer, then a trade might be worth it. I'm sure that if I was willing to put in the work, I could have sold my highly modified 2016 4Runner for about $26-28k, but I ended up trading it in with Rivian for about $24,200. For reference, that's on par with what Edmunds lists as its value and about 3k more than Carvana offered me. I spent the next two weeks before my trade-in/R1S delivery Day polishing everything and making sure that Rivain wouldn't have any reason to deduct anything based on their inspection of my vehicle. Wounld they care about the aftermarket suspension and lift? Will the tires rub at full lock in reverse? Is that crack by the headrest in the back row an issue? When Delivery Day arrived, I parked my 4Runner outside of the Rivian facility and went in to do the paperwork (about 5 minutes of signing docs on an iPad). The Rivian rep walked out to my car with me, inserted the keys to check the odometer reading, and then proceeded directly to remove my license plate for transfer to my new R1S. Nobody even checked to see if it would start. Couldn't have been easier.
I'm not sure what they are offering for Teslas, but the trade-in process was totally worth it for me.

 

[texasbryan]

Trade-ins are always less than market, but there's the convenience factor. If your time is valuable and you don't have hours to spend posting ads online, replying to bone-head inquiries like "Will you take XYZ (40% less than what you're asking)", hosting viewing and test driving sessions, filling out paperwork and going to the DMV to do the transfer, then a trade might be worth it. I'm sure that if I was willing to put in the work, I could have sold my highly modified 2016 4Runner for about $26-28k, but I ended up trading it in with Rivian for about $24,200. For reference, that's on par with what Edmunds lists as its value and about 3k more than Carvana offered me. I spent the next two weeks before my trade-in/R1S delivery Day polishing everything and making sure that Rivain wouldn't have any reason to deduct anything based on their inspection of my vehicle. Wounld they care about the aftermarket suspension and lift? Will the tires rub at full lock in reverse? Is that crack by the headrest in the back row an issue? When Delivery Day arrived, I parked my 4Runner outside of the Rivian facility and went in to do the paperwork (about 5 minutes of signing docs on an iPad). The Rivian rep walked out to my car with me, inserted the keys to check the odometer reading, and then proceeded directly to remove my license plate for transfer to my new R1S. Nobody even checked to see if it would start. Couldn't have been easier.
I'm not sure what they are offering for Teslas, but the trade-in process was totally worth it for me.

Yes, I would much rather trade in that hassle with selling myself, etc. Not to mention the tax savings from a trade. My main question is...if I don't like the trade value they offer, can I get my deposit back?

 

[Riv E In]

The trade in amount will be very low.

I would only accept it if there’s a compelling tax reason (some states don’t charge sales tax on the trade amount, which is meaningful to some), and the simplicity/convenience is worth it to you.

Personally, I got the low offer, then got online offers from the usual suspects (Carmax, etc.), then posted it on Craigslist for $1,000 more non-negotiable. It sold the next day to a nice family for asking. I didn’t mind the inconvenience and valued the money more.

So it’s subjective to each individual. But know the Rivian offer will be very low (auction value minus costs).

 

[Riv E In]

Yes, I would much rather trade in that hassle with selling myself, etc. Not to mention the tax savings from a trade. My main question is...if I don't like the trade value they offer, can I get my deposit back?

I don’t think so

 

[Tailvvind]

BLUF: you can get trade in value before making a deposit.

I went to the showroom and the sales person was able to get me a trade in value right there before I did anything online, including before making a deposit. They told me to go ahead and do the online trade in process and if the value came in less than what was quoted at the showroom they’d override it. The online trade was 2k less than quoted, they overrode it and I ended up getting about 10% more than any other trade in offer I’d gotten.

 

[Dave Cundiff]

BLUF: you can get trade in value before making a deposit.

I went to the showroom and the sales person was able to get me a trade in value right there before I did anything online, including before making a deposit. They told me to go ahead and do the online trade in process and if the value came in less than what was quoted at the showroom they’d override it. The online trade was 2k less than quoted, they overrode it and I ended up getting about 10% more than any other trade in offer I’d gotten.

Showroom = What? Service Center? Rivian Space?

I don't think Rivian is allowed to call anything a "showroom" in the northwest, so I'm confused.

Sounds as if you figured out a great process!

We're selling 2017 Kia and 2019 Bolt, both with Spikes-Spider winter traction on all four wheels. The Spikes-Spiders are worth maybe $1000 per car, and we don't want the hassle of selling them separately. We're not in a hurry to sell though -- we have plenty of parking spaces....

Best wishes!

 

[Tailvvind]

Showroom = What? Service Center? Rivian Space?

I don't think Rivian is allowed to call anything a "showroom" in the northwest, so I'm confused.

Sounds as if you figured out a great process!

We're selling 2017 Kia and 2019 Bolt, both with Spikes-Spider winter traction on all four wheels. The Spikes-Spiders are worth maybe $1000 per car, and we don't want the hassle of selling them separately. We're not in a hurry to sell though -- we have plenty of parking spaces....

Best wishes!

Showroom= whatever it's called where they show the vehicles (not the service center), Rivian Space I guess? I'd gone to the Denver flavor of this location.

 

[TollKeeper]

I would advise to check with Carvana, and the like. They have been over paying as of late.

My neighbor just sold his (not traded, SOLD) 2021 Subaru CrossTrek Limited to Carvana. They gave him 33650. 2 weeks later we saw it on their website for 27500.

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