zipzag
Well-Known Member
You should be able to get a vehicle close to what you want this summer. A part of your decision should be distance to service center.I agree with poster above that I should find another option if this is the type of communication / service I should expect from Rivian going forward, which it sounds like based on many of your responses is the case. I don’t think I should have to troll Rivian forums looking for information on why my order was cancelled and what to do next, whether it is a start up or not. I have sent 3 separate emails asking for information and have gotten no response. Obviously I like the RT1 enough to place an order and think it is awesome vehicle - but you also to have to live with the service and support of that vehicle and based on what I am hearing they are a start up and that is not their forte. Maybe in a couple of years it will be better once they are through the growing pains.
Rivian doesn't have the staff to to execute well on the one off event of plant shutdown and a model change. If you had ordered three month earlier you would of had a more normal experience.
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