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My 23' R1S is Here

Honey

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same, i told CS about this and they don't give a fuk their response was basically "lolz i dunno *kanye Shrug*, only 2019 pre-orders are getting R1S shop access"
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TomInPDX

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Same boat here. Feb 21 pre-order for R1S, Forest Green w/ OC. Portland, OR. Within 10 miles of service center. Still waiting on a guide and/ Shop invite. 🤷🏻‍♂️
Just hoping that my July-Sept estimate holds.
 

JayinNJ

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Close to the same experience I've had, just haven't received the vehicle yet. Took a test drive in Brooklyn, they took my information about flexibility to buy a different vehicle and ready to buy status down on an iPad and said he would submit to recommend shop access but no guarantees. Less than a week later had R1S shop access and picked one after a couple of weeks. Got steps and VIN immediately, but waiting to schedule delivery still. I got an email from a guide but have not spoken yet. No times were available to schedule.

Original reservation July 2020, had a July - September 2023 delivery date.
 

Girldadx3

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Good afternoon everyone,

I picked up my 2023 R1S with last week with specs of:

Screenshot 2023-03-27 at 9.52.19 PM.png


I picked it up at Rivian in New York, Brooklyn, Johnson Ave.

This was not the spec i chose, this was from the R1 Shop Access, here is the story.

I own a 2020 Model Y and a Cadillac Escallade (traded in) for Rivian, so i want to make sure the Rivian will fit out family of me, wife and twin 16 year old active boys.

My wife and I went for a test drive in virginia on March 4 2023 to make sure it would be a vehicle we would like. We met the Rivian rep at a park in virginia, kind of weird but hey, the way of purchasing cars nowa-days have changed so no big deal.

His name was Chris, really knowledgable and nice guy, he brought a silver R1S with the 22" black wheels which was beautiful on the silver.

We took it for a ride and I was first, after a few minutes i know i wanted the vehicle. i drove 10 miles out both in the city an on the highway. I then gave it to my wife to drive back to the park.

We asked a lot of question and during the conversation i casually said, my order is scheduled for delivery in October 2023 and the wait is too long, i need to sell my escallade while the used market is still good. He asked if i heard of the R1 Shop and i replied yes, but i am not invited.

He asked how soon are you ready to buy, i said i am ready to buy immediately. he said let me put in a call to my team and someone will reach out to you.

On March 6 2023, i received a call from a Rivian guide, he said i dont have your exact spec but i have something very close with some enhancements. The enhancements were, underbody shield, 20" black with all terrain tires, and the PPF. My original order was with the 22" bright, no PPF and no underbody shield.

At the time of discussion they have about 12 rivians on"rivian.com". By the time we made our choice he informed me i came close to loosing it because his colleague was also reviewing the same vehicle with another client.

He assigned the VIN to me and a week passed and nothing, i called back and he said i should have received my steps already, come to find out my VIN assignment was stuck between two clients, eventually the resolved that and i received my steps within 24 hours.

On the appointed day i drove my escallade to New York to Rivian, traded in the escallade, which they gave me more than expected during the steps, i was in and out in about 1.5 hrs.

Pleasure to drive home, i drove from New York at 90% SOC to Maryland without stopping for a charge.

We love our purchase.... BTW this community with its wealth of knowledge, answers a lot of questions we had.

Pros:
Smooth
Range is accurate, more so than Tesla
Beautiful Interior
very functional

Cons:

Phone as a Key need a lot of work, takes awhile to wake up vehicle when it works
Phone app is lacking, hopefully more functionality is coming (tesla spoiled me)...sorry
Navigation is jittery, always trying to re-direct you especially when you are not moving
Vehicle is high even in kneel mode, 5' wife has problem getting in (ordered 1-EV running boards)
hydraulic pump is loud

overall i like it and expect enhancements via software and other means as they improve on the base.

Thanks everyone
Tony
Truck looks great. What are your impressions of the ride quality? How is it handling bumps?
 
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nachilus

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Truck looks great. What are your impressions of the ride quality? How is it handling bumps?
it rides great on the 20s, smooth over bumps and the handling feels more like a car than the actual would. I love it so far. there is a lot of clicking when it wakes up in the morning from the air pump. hopefully they can put some sort of a shroud to make it more quite.
 

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nachilus

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Close to the same experience I've had, just haven't received the vehicle yet. Took a test drive in Brooklyn, they took my information about flexibility to buy a different vehicle and ready to buy status down on an iPad and said he would submit to recommend shop access but no guarantees. Less than a week later had R1S shop access and picked one after a couple of weeks. Got steps and VIN immediately, but waiting to schedule delivery still. I got an email from a guide but have not spoken yet. No times were available to schedule.

Original reservation July 2020, had a July - September 2023 delivery date.

Call you guide, if you are on them they will move quickly.
 

Dark-Fx

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What are your alternatives? Realistically you'd be in the same position you are now with any other EV Pickup truck.

Rivian does seem to favor their most enthusiastic pre-order customers but it is kind of hard for them to identify those people without one-on-one interaction. R1S production is still pretty limited but there does seem to be more and more R1 shop invitations going out.

Switching configs to the R1T might get you assigned a guide faster in order to jump the line into the shop yourself, but it does still risk delaying you out even further if there is a technical reason you haven't been selected for the build yet like they are trying to limit the amount of customers in your area before the local service center opens.
 

JayinNJ

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Call you guide, if you are on them they will move quickly.
I got an email back. I asked about the build date on the VIN and she said 4/2. So I guess it's not even completed yet. I assumed the R1S Shop vehicles were already completed and either sitting at the SC or en route.
 

Rivncoaster

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Wow, looks like we have the exact same configuration! It's been a few months for me, and I gotta say, I'm still more excited about this truck than I am about my morning coffee. I mean, who needs caffeine when you can get your heart racing on your daily commute? That small incline on the way home is like a mini rollercoaster!
 

Tarkus

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Congratz on jumping the line, err winning the "Rivian Wheel of Fortune"... Hopefully the rest of us '19, '20 & '21 Pre-orders who keep getting skipped over, will get our R1S's this year... Still holding my Compass Yellow Breathe... :angry:
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