R2 Survey From Rivian -- We'd love to learn more about your interests, purchase intentions and expectations. Did you receive one too?

[AlphaSnowbordergirl]

Just kind of curious if anyone else recently received a survey from Rivian. I received the email on the 18th. I put in my reservation March 2025, so a year ago. I had heard early on, people had surveys for their preference. I never received one, and I'm assuming it's not the same survey as they asked what R2 color I wanted, what type of interior, how likely I am to buy and what time frame July -December 2026 was an option along with April 2026-June 2026. Since this has information about the R2 only recently revealed. I'm guessing Rivian is starting to create the reservation order. Email below.

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[Budman]

I’m a very early R2 reservation holder and a very early R1 delivery customer. No survey.

A friend who is a later R2 reservation holder did get one.

 

[AlphaSnowbordergirl]

I’m a very early R2 reservation holder and a very early R1 delivery customer. No survey.

A friend who is a later R2 reservation holder did get one.

That's interesting. Were you someone who said they were interested in the launch edition when the reservation updated to ask your interest and delivery information?

 

[Budman]

I did say I was interested in the Launch.

 

[AlphaSnowbordergirl]

I did say I was interested in the Launch.

Maybe its just a random survey then to see what color and trim combinations they need to make for the launch. I was getting my hopes up they were starting to make the queue.

 

[TSD]

Maybe its just a random survey then to see what color and trim combinations they need to make for the launch. I was getting my hopes up they were starting to make the queue.

I received the survey. Early day 1 reservation, and not a current Rivian owner. Also had set my preference for a Launch Edition in the app.

 

[VegasWeezy]

I received the survey. Early day 1 reservation, and not a current Rivian owner. Also had set my preference for a Launch Edition in the app.

Same here.

 

[tivoboy]

they may have sent this out to first day or very early reservation holders, who didn’t go straight into their account on 3/12/26 and confirm at THAT time interested in maintaining their reservation and the R2 as announced.. sort of circling back to that initial prioritized group to build a better understanding of actual interest.

 

[VegasWeezy]

they may have sent this out to first day or very early reservation holders, who didn’t go straight into their account on 3/12/26 and confirm at THAT time interested in maintaining their reservation and the R2 as announced.. sort of circling back to that initial prioritized group to build a better understanding of actual interest.

Probably not the case as I was a day one, minute one reservation holder, and I did go straight into my account and confirm I was definitely interested in the LE R2.

 

[AlphaSnowbordergirl]

they may have sent this out to first day or very early reservation holders, who didn’t go straight into their account on 3/12/26 and confirm at THAT time interested in maintaining their reservation and the R2 as announced.. sort of circling back to that initial prioritized group to build a better understanding of actual interest.

I don't own a R1 and it took me a year to reserve, so I don't think they're circling back to the initial group. Theoretically, I shouldn't be a priority. Not a previous owner, Kind of late reservation maker, and mid-atlantic region (not an area Rivian prioritizes like NY and FL). And another guy on this thread did say he was an R1 owner, early reservation and didn't get one, but his much later to reserve friend did. I would say they're branching out to maybe newer reservation owners, but a lot of day 1 people received it as well. So perhaps it is random. Maybe they're figuring out what colors are popular so they can charge more

 

[Just Passing By]

It seems to me that they are establishing what colors to use for 2Q26 production, based on the questions in the OP, since they don't seem to be expecting to produce many R2s in 2Q26 based on guidance.

The rationale for this is that Rivian guided 20-25k R2s for 2026, so 2Q/3Q/4Q production numbers will presumably look something like 3k/7k/13k with the second shift starting before the end of 2026. I doubt Rivian want to be producing low production runs of each color option being offered, which is implied if they make every color available for just 3k units in 2Q. Especially if their goal is to significantly exceed the 2026 R2 guidance, which will require they focus on production efficiency and quality to ramp as rapidly as possible.

If their questionnaire establishes enough early demand for just Launch Green and Esker Silver, both with black interior, then that may be all they produce for 2Q. IMV they could do the same in 3Q and still sell every vehicle they make, 10k units (3k+7k) is nothing in terms of demand for R2.

 

[rdevillers]

No survey here. March 8 2024 reservation holder (Day 2?) and not a Rivian owner. I did answer the one question “would you want a Performance model” survey online.

 

[Billyk24]

Were there any questions about Service Centers? As in the need to increase the number of locations and ease of scheduling?

 

[sparked]

Were there any questions about Service Centers? As in the need to increase the number of locations and ease of scheduling?

They made a recent post publicly about their service plan:
https://stories.rivian.com/r2-rivian-service-centers-2026

Rivian Service by the numbers

50+ new Service Centers planned to open through next year. That will bring us to 150+ Service Centers by the end of 2027. Multiple locations and larger sites with higher capacity are planned for our most dense Rivian markets to keep pace with our growing community. In more remote areas, we optimize with more nimble service options, leveraging Mobile Service to expand our reach.
50% increase in Mobile Service Vans planned through 2026. Mobile Service remains our customers’ most preferred service experience. As we continue to grow the size of our fleet, we are also enhancing onboard tools and technician training so we can perform more services remotely, including routine maintenance like tire rotations.
1,000+ service specialists added and trained in the last year alone. As our network expands to more locations, our hiring plans will keep pace. At existing Service Centers with higher demand, we’re adding more technicians to bolster the team. We’ve also implemented enhanced training programs to ensure new specialists are ready on Day 1.
35% reduction in scheduling wait times last year. We strive to make the time between your first outreach and when your vehicle enters service as short as possible. We continue to see more and more open service bays thanks to added locations, our growing team and optimized systems.

 

[TemporarilyOutofStock]

Yes I received the survey

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