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Urgent Help: Software Update Blocked on Rare So Flo Rivian

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VandalSibs

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Dark-Fx

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Non-Rivian Parts and Accessories
You must remove all third-party modifications or accessories from your vehicle at your expense before service. Failure to do so may result in additional charges, and Rivian is not liable for any damage to these items during service. By bringing your vehicle in, you release and waive any claims against Rivian related to third-party modifications or accessories. Rivian reserves the right to (1) refuse service if these modifications impede proper service or repair according to Rivian’s standards, and (2) charge you for the removal of any modifications that obstruct service or repair to Rivian’s specifications.
Ya know, I just thought to go look at the fine print on the work orders. Rivian has no obligation to help you and they tell you that up front.
 

electrictaco

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Highly recommend everyone stop engaging here.

If you need any more evidence that there is no connection to reality here, just google "OP's username + the name listed on their profile + LinkedIn" and take a read through the posts you find there...
 

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godfodder0901

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Highly recommend everyone stop engaging here.

If you need any more evidence that there is no connection to reality here, just google "OP's username + the name listed on their profile + LinkedIn" and take a read through the posts you find there...
This is my favorite...

I bought this truck because it looks like something straight out of an arcade—like a life-size RC car I used to win as a prize. Bright, bold, and unmistakable. Just like my approach.

I don’t grind for resale. I grind because I love the challenge. I keep my prizes. Reselling? That’s only a last resort—or a stepping stone toward something truly elite, like an exotic car. That’s the real trophy.

It’s frustrating when leadership—like the GM at Lucky Strike Ladera Ranch—misjudges regulars who put time, energy, and respect into the experience. I’m not here to exploit; I’m here to elevate. And I’ve got the track record (and ticket count) to prove it.

This isn’t just a truck. It’s a statement.
And I show up with purpose—even if some don’t understand the game.
 

Dave Cundiff

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Makes me glad I didn't have more money when I was in college.

Life has a way of teaching humility.

I'm wiser now than I was 50+ years ago. He will be too.

Best to all!
 
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Oldsmobile_Mike

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If you need any more evidence that there is no connection to reality here, just google "OP's username + the name listed on their profile + LinkedIn" and take a read through the posts you find there...
Oof. I didn't want to, this is getting a little too personal even for my taste. But I did this search. He's got a YouTube channel, as well. Yes, there's videos of the truck on there.

That said, this is probably the best reply I've seen all week:

Makes me glad I didn't have more money when I was in college.

Life has a way of teaching humility.

I'm wiser now than I was 50+ years ago. He will be too.
 

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COdogman

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OP
OP
JetFalcon

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Hey everyone, I wanted to give a quick update on the ride height calibration situation with my custom Rivian.

After months of troubleshooting and thinking the calibration was the main issue, my mechanic now suspects that we might have been working with the wrong part from the dealer/store. This could explain the long delays and why the calibration seemed necessary when it might not have been the real problem at all.

For reference, the part in question was the Air Spring – Rear Left (PT00001909-K1), $866.89. We’re now planning to order the correct part via eBay, which should hopefully finally resolve the ride height issue—or at least clarify whether dealer intervention is truly needed.

Just to note: this is new information I’ve heard, and I still need to confirm whether Costa Mesa truly sent us the wrong part—but it’s a possibility.

For anyone following along, this just goes to show how even small ordering mistakes can create big headaches, and sometimes delays aren’t due to mods or DIY work—they can simply be the result of part miscommunication.

I’ll keep you all posted once the new part arrives and we see the results.
 

Riviot

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Hey everyone, I wanted to give a quick update on the ride height calibration situation with my custom Rivian.

After months of troubleshooting and thinking the calibration was the main issue, my mechanic now suspects that we might have been working with the wrong part from the dealer/store. This could explain the long delays and why the calibration seemed necessary when it might not have been the real problem at all.

For reference, the part in question was the Air Spring – Rear Left (PT00001909-K1), $866.89. We’re now planning to order the correct part via eBay, which should hopefully finally resolve the ride height issue—or at least clarify whether dealer intervention is truly needed.

Just to note: this is new information I’ve heard, and I still need to confirm whether Costa Mesa truly sent us the wrong part—but it’s a possibility.

For anyone following along, this just goes to show how even small ordering mistakes can create big headaches, and sometimes delays aren’t due to mods or DIY work—they can simply be the result of part miscommunication.

I’ll keep you all posted once the new part arrives and we see the results.
Your

third-party technician with years of experience
is clearly not a Rivian certified third-party technician with Partner Portal access who can check to see there is both a successor to that part number and also a Service Note with valuable information.

Rivian R1T R1S Urgent Help: Software Update Blocked on Rare So Flo Rivian 1000005483


It's too bad you didn't approach this problem like a normal human and ask for help with the real problem: your

third-party technician with years of experience
didn't follow service guidance. We could have figured this out days ago with little fanfare.

And no, I will not be posting unredacted part numbers and information. I recommend getting a new

third-party technician with years of experience
 
OP
OP
JetFalcon

JetFalcon

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Makes me glad I didn't have more money when I was in college.

Life has a way of teaching humility.

I'm wiser now than I was 50+ years ago. He will be too.

Best to all!
Well, college was likely a waste of time. Or I didn't have AI to assist me, just Wikipedia, and back then professors would refuse to let use copy and paste Wikipedia.
I hope you don't use AI to write your college papers...
I wish I had AI but it didn't exist from 2003 to 2012 (high school / college). I don't see what the problem is. I wish I could have put my project requirements into AI, tell it what to do, so it's my own work, and it will generate a 2 week project in less than 30 minutes.
Your



is clearly not a Rivian certified third-party technician with Partner Portal access who can check to see there is both a successor to that part number and also a Service Note with valuable information.

1000005483.png


It's too bad you didn't approach this problem like a normal human and ask for help with the real problem: your



didn't follow service guidance. We could have figured this out days ago with little fanfare.

And no, I will not be posting unredacted part numbers and information. I recommend getting a new
LoL, I don't really know how much years of experience he has. The AI said it, and this post isn't being made with AI. But thanks for the input.
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