Multiple Rivian Owner and Free NACS Adapter - My Experience

[shrink]

Just posting my experience RE: the NACS adapter being a multi-Rivian owner. I personally bought an R1T new in 9/2022; an R1S new in 7/2023, and a second R1S used in 12/2023.

I've heard different things, but the following is what I was just told.

- used R1S does NOT qualify for a free adapter (but the adapters will be available I the Gear Shop per the customer service rep). This is the first I've heard of that and I think I've read second owners of some early Launch Edition R1T's have already received adapters.

Website says the following BTW and makes no distinction between new or used:

- adapters will be shipped out by delivery date and multiple owners would not be getting their adapters at once. I know there are multiple Rivian owners on this forum who have been told the exact opposite and who are receiving multiple adapters.

- In my personal experience, I received the mass opt-in email on 4/4/2024, then received another opt-in email on 7/2/2024.

- My first NACS adapter is about to be shipped - presumably for my 9/2022 R1T delivery.

Just posting my experience for reference. I know customer support does not have the best information and are wildly inconsistent. I know folks are going to have very different experiences with this.

Seems like Rivian's policies and internal communications remain a bit wonky and inconsistent.

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[DuoRivian]

I wouldn’t expect second owners to get an adaptor. For new owners makes sense. You have two coming so should be OK.

 

[VC_Rivian]

I bought a used R1T and have received my adapter.

 

[COdogman]

Did you create this thread just to remind us that you have 3 Rivians??

 

[eskudo12791]

Bought my R1T secondhand September of last year, received the opt-in on 4/4, I am a 1630X vin so doubt I would see it soon even if I was getting one.

 

[MidnightRivian]

I am going to guess based on what I see in this thread and on the forums.

Rivian will give one adapter per vehicle based on delivery date which typically lines up with VIN#. You will get the opt-in email as the first signal you qualify.

New or used doesn't seem to matter as long as an adapter hasn't already shipped out to the current owner on file or opt-in email.

Let's see what happens as more folks report their results on second hand purchase.

 

[OUTAGAS]

I'm the second owner of my R1T serial 7488. The adapter is being delivered tomorrow by UPS.

 

[SRO]

I am going to guess based on what I see in this thread and on the forums.

Rivian will give one adapter per vehicle based on delivery date which typically lines up with VIN#. You will get the opt-in email as the first signal you qualify.

New or used doesn't seem to matter as long as an adapter hasn't already shipped out to the current owner on file or opt-in email. Not sure if Rivian keeps track of private party deals.

Let's see what happens as more folks report their results on second hard purchase.

I think in order to cover as many owners as possible early on, double or triple owners
Should go back in line after receiving one. But that’s just me. I would assume trade ins would keep their adapters so used buyers should get one free, but in the order of their purchase. Not sure if Rivian keeps track of private party deals.

 

[Greg Chick]

Rivian knows of all private deals because they change ownership name and OTA addresses. They may not always use that info for sending out new adapters, but it seems they do. The issue of more than one adapter per household that have more than one Rivian is even another question. I myself bought my R1T used, I got a notice of shipping soon... I like Rivian.

 

[azbill]

I wouldn’t expect second owners to get an adaptor. For new owners makes sense. You have two coming so should be OK.

I am a second owner who got an adapter. I purchased my R1T in April 23, but it was delivered to the first owner in June 22. Just got my adapter on Friday.

 

[UnsungZero_OldTimeAdMan]

A used R1T owner was among first to receive the adapter. They posted about it here. So while official policy is none for used owners, in reality they may not be tracking closely to adhere to it.

 

[azbill]

A used R1T owner was among first to receive the adapter. They posted about it here. So while official policy is none for used owners, in reality they may not be tracking closely to adhere to it.

Policy is that every Vin is entitled to one adapter, there is no policy against 2nd or even third owners. It is ownership at the time the first email went out in April 24.

 

[shrink]

Policy is that every Vin is entitled to one adapter, there is no policy against 2nd or even third owners. It is ownership at the time the first email went out in April 24.

Exactly. That was my understanding and that's how the website reads.

I honestly got the feeling the CSR with whom I spoke was just making things up, although it is possible policy has since changed. Who knows?

Not a huge deal to be honest. I don't use the SC's that much even when I owned Tesla's. I mostly charge at home. Additionally, just in case @COdogman forgot, one my R1S's is on the Big Island of Hawaii where there are no Tesla Superchargers and no imminent installation plans of which I am aware (I could be wrong about that), so I actually don't need a 3rd one, although based on what other non-original owners have been reporting, I was expecting one.

My first free adapter is scheduled to arrive tomorrow in Phoenix, just in time for my return to Hawaii.

 

[SRO]

Exactly. That was my understanding and that's how the website reads.

I honestly got the feeling the CSR with whom I spoke was just making things up, although it is possible policy has since changed. Who knows?

Not a huge deal to be honest. I don't use the SC's that much even when I owned Tesla's. I mostly charge at home. Additionally, just in case @COdogman forgot, one my R1S's is on the Big Island of Hawaii where there are no Tesla Superchargers and no imminent installation plans of which I am aware (I could be wrong about that), so I actually don't need a 3rd one, although based on what other non-original owners have been reporting, I was expecting one.

My first free adapter is scheduled to arrive tomorrow in Phoenix, just in time for my return to Hawaii.

They can only go as deep as 1 meter. That won’t get you very far. ?

 

[Mark_AZR1T]

We have both of adapters in-hand already. 3/22 R1T and a used 2023 R1S which had 22 miles and was already registered.

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