Good to know I'm not the only one. My CSR last night said it was being installed on its own but I didn't buy that. I have another CSR that should be reaching out later today and I'm thinking I'll have to go by the service center and have them manually install it there. I'm hopeful to have this fixed today.
Let me know if it works ?
An hour and a half later and still nothing. Back on with support, and this guy is saying it won't force the actual install, they can only force pushing the update to me so I can initiate it. So I'm explaining to this guy that I CANNOT initiate it. The button is grayed out. My god this sucks.
My call about 5 minutes ago went the same way. Their end shows it is updating but my end shows nothing. ?
I wonder if Carvana will still buy this from me in the current state. lolMy call about 5 minutes ago went the same way. Their end shows it is updating but my end shows nothing. ?
Haha. You could get a quote, but I'm sure they will make sure it's fixed prior. I'm still hanging onto my R1S. Too fun to drive. Yes this situation sucks. My next call will be in front of the service center and I'm hoping they will be able to do something there.
For me this is just the last straw. I've had this truck for 14-15 months now. I've had to visit the service center like 6 times, which means at least 3 hours of out of my day for drop off and pickup. I've had to drive shitty rental cars each time for about a week. The hardware and software problems just never seem to end for mine. I think I just got a shitty build, but still, I'm done with this thing. It's really a shame, I've been a huge Rivian proponent from the very beginning, but this has pushed me past the point of being able to support them anymore. It sucks, though, everything else on the market I'm looking at is meh. I'll get something else, and I won't like it nearly as much as the R1T, but at least it won't be full of problems.
Fair enough. You gotta do what you gotta do. Can't fault you for that. Carmax usually has better trade in values than carvana. Maybe get a quote from them and take it to a local dealer to match or beat?
“R1T, but at least it won't be full of problems”
Right, you never know. And a lot of Rivian owners have had much more reliable vehicles than I have. But overall I think I'm just done with "new" manufacturers for now. As I mentioned earlier in this thread, though, I had a Model 3 (early build, too) for 4 years and the thing was flawless. But still, I don't want to go back to Tesla.
Plus unless you got the Plaid recently, you also have seen what they do to you on your resale value with the new price drop. Or hopefully you leased it.
