Sponsored

kyledmb

Well-Known Member
First Name
Kyle
Joined
Feb 16, 2023
Threads
10
Messages
319
Reaction score
213
Location
Tacoma, WA
Vehicles
2025 R1T Tri Max
Clubs
 
I was about 55mins at "0% Preparing..."

Now at 7%
Sponsored

 

cjones1130

Well-Known Member
Joined
Feb 22, 2022
Threads
10
Messages
299
Reaction score
300
Location
Georgia
Vehicles
2017 Audi Q7 , 2023 Red Canyon Rivian R1T
Installed the new update about an hour ago. All seems well EXCEPT my phone was deleted and will not connect to my truck (PAAK still works though). I only tried it twice to pair and gave up. I'll try again tomorrow, I'm sure it'll work fine.
 

R1Tmcg

Well-Known Member
Joined
Nov 16, 2022
Threads
5
Messages
111
Reaction score
248
Location
Portland, OR
Vehicles
Rivian R1T
Clubs
 
I figured this was part of the bad update and after the patch this would be fixed, but it's still not working properly - so, anyone else having issues with the mobile app now showing incorrect info for the charge status, doors, etc when the truck goes into sleep mode? App and truck are fully updated
Rivian R1T R1S Software Update 2023.42.0 is out (⚠️ UPDATE: OTA fix rolling out today 11/15/23) Screenshot_20231115_173634_Rivian
 

danqsi

Member
First Name
Dan
Joined
Apr 2, 2022
Threads
0
Messages
7
Reaction score
4
Location
CT
Vehicles
2020 Subaru Outback Touring XT
Mine updated, I didn't check the truck.. and a bit ago I got a notification to update again. Now it's installing the same version over itself it appears. In between I did check the truck, app says it's on the right version but truck was still busted.. fingers crossed the 2nd install works?

Rivian R1T R1S Software Update 2023.42.0 is out (⚠️ UPDATE: OTA fix rolling out today 11/15/23) Screenshot_20231115-204208
 

GreenOptimist

Well-Known Member
Joined
Aug 7, 2022
Threads
8
Messages
159
Reaction score
116
Location
Mostly Cali
Vehicles
R1S
Clubs
 
Installed the new update about an hour ago. All seems well EXCEPT my phone was deleted and will not connect to my truck (PAAK still works though). I only tried it twice to pair and gave up. I'll try again tomorrow, I'm sure it'll work fine.
If PAAK is still working and you’re on an iPhone it’s likely not pairing because you still have that Bluetooth device setup on your phone. If you go to Bluetooth settings and do « Forget this device » for the Rivian items, you should then be able to re-pair.

Obviously, just make sure sure you have a fob or card as backup since you’ll temporarily lose PAAK ?
 

Sponsored

cjones1130

Well-Known Member
Joined
Feb 22, 2022
Threads
10
Messages
299
Reaction score
300
Location
Georgia
Vehicles
2017 Audi Q7 , 2023 Red Canyon Rivian R1T
If PAAK is still working and you’re on an iPhone it’s likely not pairing because you still have that Bluetooth device setup on your phone. If you go to Bluetooth settings and do « Forget this device » for the Rivian items, you should then be able to re-pair.

Obviously, just make sure sure you have a fob or card as backup since you’ll temporarily lose PAAK ?
I'm Android but if it won't pair tomorrow I'll try your suggestion, thanks!
 

jeeden

Well-Known Member
First Name
Jeremy
Joined
Oct 27, 2020
Threads
57
Messages
1,087
Reaction score
1,635
Location
Northern VA
Vehicles
Rivian R1S, 2016 Ford Escape, 2015 Ford Mustang GT
Occupation
Project Manager
Clubs
 

jeeden

Well-Known Member
First Name
Jeremy
Joined
Oct 27, 2020
Threads
57
Messages
1,087
Reaction score
1,635
Location
Northern VA
Vehicles
Rivian R1S, 2016 Ford Escape, 2015 Ford Mustang GT
Occupation
Project Manager
Clubs
 
Oh! Update from my post above!

I closed the screen that says update with the buffering wheel and then scrolled.down to the bottom under the climate and service and went into updates. Then it showed the update with the "update now" button available even though I already clocked on the update button (but did it from the alert at the top of the app page near the hamburger menu).
Screenshot_20231115_201128_Rivian.jpg

It then asked me to verifyi wanted to do the update and when I clicked yes it immediately showed the progress bar and 0%
Screenshot_20231115_201135_Rivian.jpg
Screenshot_20231115_201150_Rivian.jpg


I think the update needs to be initialized from the menu at the bottom, not the update icon at the top of the app
Now complete and back in business after 35 min from the above
 

SANZC02

Well-Known Member
First Name
Bob
Joined
Feb 11, 2021
Threads
50
Messages
7,439
Reaction score
12,737
Location
California
Vehicles
Tesla Model S, LE - R1S
Occupation
Retired

Sponsored

SANZC02

Well-Known Member
First Name
Bob
Joined
Feb 11, 2021
Threads
50
Messages
7,439
Reaction score
12,737
Location
California
Vehicles
Tesla Model S, LE - R1S
Occupation
Retired
No such thing on an iPhone that I’m aware of
There is, slide up from bottom right corner, the app switcher comes up, just go to the Rivian app and slide it up, that will close it.
 

Superdad

Well-Known Member
Joined
Jun 17, 2021
Threads
5
Messages
63
Reaction score
100
Location
North Carolina
Vehicles
None
Occupation
Construction
I like how the update notes of the new version say nothing about fixing rivian-gate infotainment brick issues ?
 

SANZC02

Well-Known Member
First Name
Bob
Joined
Feb 11, 2021
Threads
50
Messages
7,439
Reaction score
12,737
Location
California
Vehicles
Tesla Model S, LE - R1S
Occupation
Retired
If it works like I think it does, these updates are a VM that gets swapped out. It’s the entire android operating system plus whatever Rivian software is on there.

that is signed and checksummed as a whole bundle.

Apple does a similar thing with iOS and macOS, which is why their updates can take so long. They are not patching, they are replacing the whole OS each time.

(Apple does have a lower touch mechanism for critical security fixes)

I’m totally speculating about how this stuff works with Rivian.
I think they are doing something different (read strange) on their deploys. I had one module fail because of bad hardware when I first got my R1S, the update in the truck was showing a failure but everything except that one module had the new features and the vehicle was showing it was running the latest version. I had to schedule a service appointment for the hardware failure and I did not get notified of the newer updates that came out until the vehicle was fixed and the install failure went away.

The vehicle was working fine while I waited for the service appointment.
 

holmespun

Active Member
First Name
Steve
Joined
Jul 29, 2022
Threads
5
Messages
30
Reaction score
14
Location
Keene, NH
Vehicles
Toyota Tundra 2014 1794 Edition
Occupation
Photographer
I just found out my update won't complete because I have an issue with my 12V battery. Fortunately, I already have a mobile service appointment for a tire rotation scheduled for this Friday, so the plan is to replace the 12v then, and the tech will do an on-site software upgrade.
Sponsored

 
 








Top