Software Update 2023.42.0 is out (⚠️ UPDATE: OTA fix rolling out today 11/15/23)

[JGard18]

There was no email last night with "next steps", other than the email saying they plan on reaching out this morning. If the timing for this is anything like my tonneau cover replacement, I expect to hear something again maybe by Friday

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[JGard18]

Same, the courtesy wipe annoys me so I have auto off unless it is raining. Fortunately, even w/the infotainment not working you can still change wiper modes. It just doesn't populate on screen until after it's selected. Was raining this am on the way to work so I clicked up once to activate auto, then when I parked I clicked down once to turn wipers off; the indicator changes to the selected mode.

That's weird. I've only like 2-3 times have this "courtesy wipe" on my truck and my auto-wipers are always on.

 

[Swezey]

I do know for a fact Rivian does put upcoming software into in-house and employee vehicles before release to the rest of us. I don't know for how long or any other details about it.

This event suggests that's not entirely true. At a true 1 to 1 set of deliverables.

Their staging/pre-prod test runs should have caught this. The fact that it didn't leads me to believe their release pipeline is premature and highly susceptible to human error.

Side note:
My neighbor's wife is an EM/PM for a software company. He was telling me a colleague of hers, who worked for Rivian, had feedback that their Engineers weren't the brightest bunch. He said it jokingly at the time. Then 2 weeks later this occurred ?

I'm not saying I agree with the above, but clearly, they have some gaps in their CI/CD processes.

 

[KingTodd]

Same! They need to do away with the courtesy wipe.

Courtesy wipe? Is that something like a courtesy flush??

 

[NY_Rob]

LOL, The ID.4 is a heaping pile of dog shit. I had one for a month. It was the worst EV, and vehicle perhaps, I've ever owned.

My mid 1970's Triumph TR7 says.. hold my beer ID4 ?

 

[beyond]

Just happened to have my R1T setup for service today (after a 3.5 month wait). Dropped it off this morning, and they were pretty interested to get one in at the service center with the issue. Guess they can use my truck as a test for the fix lol.

side note, was pretty happy to get a R1S loaner, very interesting to drive it and see the differences. Was a bit alarmed at how much louder it was on the road than my early (3000's vin R1T).

 

[moosetags]

We had thankfully not gotten the upgrade notice for .42 when all of this crap hit the fan. Reviewing this thread has taught me a lesson. In the past I had clicked to update as soon as I received the notice that the update was available. In the future I will not do this.

I will wait until I can read on these forums that the update is in use by others and there are no problems with its download. For once it was a good thing to be at the end of the line.

Brian

 

[Zoidz]

I'm a little surprised new software isn't rolled out to a known set of vehicles (employee cars?) about a week before the same software is sent to paying customers.

It is tested on "company testing" vehicles (which appears to include employees) before mass deployment. This was a screw up in the deployment package process when they went from "test" to "production", or whatever terminology Rivian uses for it's dev/test/prod systems.

 

[connoisseurr]

Just happened to have my R1T setup for service today (after a 3.5 month wait). Dropped it off this morning, and they were pretty interested to get one in at the service center with the issue. Guess they can use my truck as a test for the fix lol.

side note, was pretty happy to get a R1S loaner, very interesting to drive it and see the differences. Was a bit alarmed at how much louder it was on the road than my early (3000's vin R1T).

Be happy you didn't have one in the summer time. The HVAC works a lot harder in the R1S, due to the larger cabin volume. Took forever to cool down our loaner R1S.

Also, just so I know, did you go to Richmond or Gaithersburg?

 

[beyond]

Be happy you didn't have one in the summer time. The HVAC works a lot harder in the R1S, due to the larger cabin volume. Took forever to cool down our loaner R1S.

Also, just so I know, did you go to Richmond or Gaithersburg?

Gaithersburg this time.

 

[EBEG]

It is tested on "company testing" vehicles (which appears to include employees) before mass deployment. This was a screw up in the deployment package process when they went from "test" to "production", or whatever terminology Rivian uses for it's dev/test/prod systems.

I'm saying they need to verify their rollout or deployment procedures on employee vehicles in addition to testing the software on company vehicles. If they had done that, Bob in accounting would have flagged the certificate issue when he did the OTA on his R1S even though his R1S never tested the software.

 

[COdogman]

This event suggests that's not entirely true. At a true 1 to 1 set of deliverables.

Their staging/pre-prod test runs should have caught this. The fact that it didn't leads me to believe their release pipeline is premature and highly susceptible to human error.

Side note:
My neighbor's wife is an EM/PM for a software company. He was telling me a colleague of hers, who worked for Rivian, had feedback that their Engineers weren't the brightest bunch. He said it jokingly at the time. Then 2 weeks later this occurred ?

I'm not saying I agree with the above, but clearly, they have some gaps in their CI/CD processes.

That is all entirely possible. But I know that early software versions are on employee and company vehicles because I've seen it with my own eyes. It was on those vehicles weeks before it was released to us. Like I said, I have no other insight into their process and obviously there must be some flaws in it or this would not have happened at all. Just sharing what I saw ?‍

 

[DTown3011]

That's weird. I've only like 2-3 times have this "courtesy wipe" on my truck and my auto-wipers are always on.

Not to derail the thread but my truck does an auto/courtesy wipe virtually at every start if the wipers are set to auto.

 

[elektrode]

I think I like the pure driving experience of...nothing but speedo.

Pretty cold just wearing a speedo I’d imagine. Any “shrinkage” issues? . Never mind, too personal.

 

[ohseedee]

alright, well this morning's school drop off was indeed an adventure.

Started off fine as I pre-heated the cabin to a toasty 75 degrees with heated seats and steering wheel. However, since my last drive setting was fan/low vs auto the second I put it into reverse cold air started to blow on everyone. About 2 minutes later the kids start to complain how cold it is. With heated seats and wheel, I'm fine, but the kids in car seats are not. 5 minutes in the complaints turn to moans and before it turns to cries, I pull over remembering the first aid kit has emergency blankets. I bust those out and wrap the kids in them. Out of guilt, I turn off the heated seats and wheel so I can suffer with them. The blankets did a great job, and we make it after 20 minutes. However, I overcompensate for the solo trip back home and crank the pre-heat to 80 with full seats and wheel. I regret that decision for the first 10 minutes as my ass gets overheated, but levels off eventually with the cold air and I'm fine by the time I roll back into my driveway.

So, before the next person posts a cute comment about "boohoo, no Spotify!" or "so it's the same as every car I drove 10 years ago!" remember that heat and AC are pretty fundamental features and actually pretty dangerous not having them in certain conditions. If you had it set to auto and a decent temp, you are good. If you didn't, you are not. I'm fine as it's only 50 degrees where I am, but I'm sure plenty of others are in really bad situations right now without heat or defrost capabilities.

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