Byulasfjazz
Well-Known Member
Texted my guide about 6 times over the last 3 months in which every response says he is out of the office. I finally purchase my Rivian R1T on the R1 shop and had plans on picking it up in Illinois. I called my guide and left messages several times telling him my request. No response.. 6 days later I call customer support and the notify they have shipped my Truck via train and it will be 6-8 weeks in transit to UTAH. I had plans to use my truck in March.. now Im a little pissed my guide never responded to any of my text/calls and still haven't heard from him to date. Also went with Rivian insurance and it's already kicked in... so Im paying for like 2 months of insurance on a vehicle I don't have. Anyone else get a useless guide?
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