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Truck keeps locking & unlocking frustrations

2020

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Am I missing a setting on the menu screen. Every time I walk around the truck whether I am in the garage or in the driveway the truck keeps locking and unlocking. Even if I am 10 feet away (I am using my iPhone as the key). When I walk up to the truck it seems like most of the time the truck does not unlock, I have pull out the phone and hold it next to the door. At times this does not work and I have to open the app and unlock it thru the app. When I am loading or unloading something from the bed, the truck will lock quit frequently and I cannot open the truck bed cover, open the lift gate, etc. This very frustrating. There should be a way to keep the truck unlocked manually. I never owned a car with this many issues with such a basic issue.
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NachoRivian

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Check your vehicle settings. There was an updated proximity preference when at "home".
 

Dark-Fx

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If I'm actively working around the truck for more than a few minutes, I turn off the proximity locking.
 

Budman

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I have had some similar frustrations. I found how to turn the proximity lock/unlock off on the infotainment screen.

I have another question maybe somebody can shed some light on. The proximity phone as key only seems to unlock the truck when I approach from the passenger side. Nothing happens when I approach on the drivers side. Is this normal or is something wrong on my vehicle?
 

mohab

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can we chose NOT set the phone as a key ??
 

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jerseyff

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can we chose NOT set the phone as a key ??
Sure, you can remove the phone from the list of keys under drives in the app. That means no proximity features and no remote lock/unlock via the app.
 

TAZ

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Turn off your phone's bluetooth while working around it will also work. Quick and easy
 

Attesan997

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can we chose NOT set the phone as a key ??

You can, I believe it's just part of the initial setup. Nothing stops me from clicking on "Keys" in the app, clicking on my phone and hitting delete. I'd personally love them to just fix the feature, disabling proximity at home is a nice band aid but doesn't really address the issue. Plenty of EVs and non EVs have proximity keys and my Tesla had two phones used as keys that at times would be just a few feet away on the other side of a wall. Somehow its only been my Rivian constantly locking and unlocking itself while the phone was nearby on a desk.
 
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phantomind

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At first I would op the frunk when working around the truck to keep it from locking/unlocking but I could still get into it. Now I use ‘car wash’ mode and it doesn’t look like I’m waiting for the mechanic.
 

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2020

2020

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Actually it is getting worse. I used to pull my phone out and put it next to the door handle and it would unlock. Now, at times this does not work. Have to open the App to unlock. Rivian- concentrate on the basics first.
 

cbuckley

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I had tons of issues with using phone as a key but now works perfectly. I put in tickets, unpaired/repaired phone multiple times, hard reset, etc. with no success. I could manually unlock my vehicle with the app but couldn’t put vehicle in drive because it didn’t recognize phone key as being in the vehicle.

Not sure if it was random luck/timing but I unpaired my AirPods Pro’s that I use with my phone and it magically started working as a key. I subsequently repaired my AirPods and both continue to work as expected. Might be worth trying to unpair other BT devices associated with your phone and seeing if that improves performance.
 
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2020

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I have 6 items in my Bluetooth menu with Rivian on them:
-Rivian Phone Key
-Rivian Audio
-Rivian Sensor 1?
-RIvian Sensor 3?
-Rivian Sensor 4?
-Rivian Camp Speaker


All other cars have only one bluetooth listing
 

cbuckley

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I have 6 items in my Bluetooth menu with Rivian on them:
-Rivian Phone Key
-Rivian Audio
-Rivian Sensor 1?
-RIvian Sensor 3?
-Rivian Sensor 4?
-Rivian Camp Speaker


All other cars have only one bluetooth listing
Mine is same. Seems strange that I can’t disable the speaker.
 

Dark-Fx

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Actually it is getting worse. I used to pull my phone out and put it next to the door handle and it would unlock. Now, at times this does not work. Have to open the App to unlock. Rivian- concentrate on the basics first.
The phone as key doesn't work that way. It's not using the NFC reader, it's all BTLE.
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