Redline
Well-Known Member
You have to have some sense of knowledge with how things go when you buy from a start up. He was expecting German Luxury type service from an OEM dealer. We've seen that multiple times from a certain group of people.I think you guys are being unreasonable. Not everyone is a fanboy/girl reading auto forums like us and they could’ve communicated this better to customers that have placed and locked in orders. The guy ordered a custom truck then Rivian said sorry we didn’t get to it before we shut down the line didn’t call to apologize.
This IS how it goes with startups though. Rivian is actually one of the better ones. My experience with their customer reps was phenomenal.
Asheville, The R1T is an awesome truck and I’d encourage you to wait out the shutdown and reorder your truck (prob a month out). Hopefully you’re near the top of the list since you ordered months ago but I can’t say how that will work.
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