onesoil
Well-Known Member
- First Name
- Sid
- Joined
- Jun 16, 2022
- Threads
- 1
- Messages
- 79
- Reaction score
- 110
- Location
- Montpelier VT
- Vehicles
- Rivian R1T, 2002 Audi B5 S4 Wagon
- Occupation
- Director of Operations at Vermont Compost Company
IIm just not understanding why they dont evenly apply a policy that makes sense. There are people all thru this forum with mix experiences on delivery. Im certain all of us here wouldnt mind an additional fee to deliver, but some if their sale reps are needlessly rude and provocative.
Were also dealing with a company that regularly ships vehicles across the country, its nothing for them to include our orders in their existing system.
Not to mention the website for demo sales clearly states they deliver in 1-4weeks in multiple places.
Its frustrating to be in the middle of buying a very expensive vehicle (at a discount, but still expensive) and to be treated poorly.
I live in VT and am picking one up in Chelsea, MA—tentatively scheduled for the 4/6. I haven't heard anything about me not being able to collect the vehicle due to some registration rule.I spoke with a guide at 5pm yesterday. My main question was regarding the new policy that the demo vehicles are locked into their SC locations and cannot be transfered between service centers: will this policy return to normal (being able to ship demo vehicles to a nearby service center) after April 1st? (since this seems to be an end of the quarter sales push)
The answer: he doesn't know. Maybe. But he probably won't know anything until mid-April after they've reviewed "what worked and didn't work regarding these demo vehicles". He said he would reach out sometime in mid-April to let me know.
I asked if I should continue to "reserve" a vehicle I'd be willing to purchase on the demo shop for $0.00? Or maybe resume after April 1st?
He said no, no use in it. It would just prevent someone that might be local to the vehicle to not be able to get one. He recommended just hanging tight until I hear from him next month...
He also confirmed that vehicles located in CA or MA cannot be registered to out of state buyers. So unless you live in one of those states-- don't waste your time.
With that being said-- Jw3833 said he lives in NJ and is heading out to CA to pick his up. So it seems the Rivian guide is giving some conflicting info in that regard...
Frustrating. For the next couple weeks I'm going to keep an eye on the demo shop to see if anything that meets my criteria pops up within ~400 miles of my location.
It just seems crazy to me that a lot of folks were able to transfer vehicles between service centers earlier in March, but if a person tries to the same in late March, they can't do it.
If anyone hears anything different, please post up.
We opted to register it ourselves anyway since a dealer locally clued us in to a loophole that cuts the tax price in half. We can benefit from this if we register ourselves, and I assumed Rivian wouldn't be able to find the right category to register under. I plan to just bring a temporary tag, which can be printed from my DMV.
I would take anything a "Sales Guide" says with a grain of salt and try to speak with a different person (which I had no success in doing throughout the frustrating 3 weeks I was dealing with my Sales Guide). It seems that you can get a different answer about the same question depending on who you're talking to, which is not very confidence inspiring. They really need to do a better job getting their sales teams on the same page, take a more active approach to sales now that they seem to be supply-heavy with waining demand (I think they got used to the opposite supply/demand dynamic, and are therefore in need of some restructuring and/or retraining of staff to become more effective salespeople).
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