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13 mph max speed R1S

atR1S

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Our one week old R1S is having software issues. We’re outta town and supposed to drive back home today, around 230 miles. I charged to 100% earlier this morning and after leaving the charger I saw a bunch of error icons and a message saying 13mph max. I did a soft and hard reset without any luck. I then called Rivian service person on the phone and she suggested a sleep cycle. She also wanted to me do a hard reset first, but the car wouldn’t allow me to. Pressing the 2 buttons to initiate the hard reset wouldn’t work.

After the 30 minutes for the sleep cycle are up, is there anything else I should try?
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madgrey

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No idea. BTW: After initiating a hard reset, you are not supposed to attempt another one within one hour. Any specific error icons or did it just do the icon salad?
 
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atR1S

atR1S

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The icon salad appeared. Thankfully sleep cycle helped and we made it home. The most recent software update failed one day before this happened so I wonder if those are related. I will take it to the service center this week.
 

Dark-Fx

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The truck will limit to 13 mph if the gear tunnel doors are open. Not sure what would make the R1S use that limit. Unless... Your S doesn't have a gear tunnel does it?
 
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atR1S

atR1S

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Our R1S doesn’t have the gear tunnel. I think we have a problem with some sort of sensor. Hopefully service can find out what’s up before we go on a 1400 mile road trip with 3 young kids
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