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My 3 previous car buys never got the hustle. 2022 Volvo electric pretty low key and got plenty of time to familiarize us with the world of BEV’s. 2007 4 runner and 2003 BMW also low pressure. Maybe I’m spoiled.

Took delivery of my R1S Tuesday. 3%. In 48 hours. Only steps I took was gear guard off and Bluetooth off on my phone and fob in faraday box. I’ll try some other things though 1.5 a day isn’t especially bad.

I don’t necessarily disagree. And I was pretty familiar with the vehicle from reading everything the past two years. But my wife, no. She deserved a solid familiarity tour. ok you win hands down with that oath statement thing. No more complaints from me.

That’s why I was surprised, I’ve always heard good things about Denver SC. This was not an efficient experience.

27 months after pre-order, 6 months after locked configuration, went with my wife to take delivery of our R1S at the Denver Service Center. Person who handled the paperwork and the car introduction acted like he had to get to an urgent appointment. Total rush job. Impatient, rude...

Hooray. A new guide for me, Julian, came through and figured out the problem. Someone hadn't finished calculating my taxes. So now I'm all set, just waiting for a delivery date and time.

Chatted again with customer service this morning (4/2). Again they promise to have a guide contact me. My guide is on paternity leave, and so I have no regular person. I have reached out repeatedly since Saturday, by phone, text and email, and still no guide responds. Way to go Rivian...

I've tried with both Safari and Chrome. I've tried on my phone. My wife has tried from her desktop logging in as me. No luck at all, same problem with all of those.

Same problem when I try to go to sign contract on my phone. Did a chat, they're trying to get hold of my guide to do a re-set.

Using Safari, but get same problem on Chrome. No VPN, and as far as I know I don't have any ad blockers. From the slow response maybe I have a Rivian Guide Blocker.

I set safari to allow popups on rivian.com and it still won't work

If anyone has a solution to this, please post. I'm finishing up the steps, on sign the contract, the next to last step. Website tells me it's taking me to "our contract partner" and then it just grinds and grinds with nothing happening. I've tried emailing, calling and texting the guides, so far...

My pre-order was in January 2022.

Sorry if this is covered elsewhere. Guide told me today vouchers aren’t available to me because I confirmed my configuration (in October). That you can only get the voucher if you haven’t confirmed? Is that correct?

Same here: there's a vehicle in the shop that is close enough to my confirmed configuration that I'd gladly take it, and get the voucher price. But as you say, the pop up message says you're starting a new order. Before learning about the vouchers I was working with a guide on Friday, we came to...

Where is your mountain place? We're up above Alma, on the lower flank of Mt. Bross.

Working on that. Asked guide to resume my shop access so I can get that car. For some reason that one shows up in shop (I can see it by not signing in to my account) but not on Rivian internal inventory. So there's a meeting today to figure that out. But in the meantime, that one and another I...

Thanks, just did that. We'll see what happens.

I switched to dual performance (from Quad) when I was told to confirm my configuration. I still get the price protection from my pre-price hike date. My configuration is now priced at $78,300, which is great obviously. I just went into the shop without signing in and my configuration (only...

So I went to the shop without logging in and they have almost my exact configuration but a different interior, which I would take. Price $91,000. My price on my configuration is $78,300. How do I get the shop one at basically my price?