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Feel free to use with your service center! And if you have any luck with them, please let us know. The Malvern PA center was not able to diagnose based on the video.

From what you're describing, it sounds similar to what I am experiencing as well and I have a 2022 R1T. I took the following video while waiting for my son at soccer practice and the noise was consistently reoccurring (noise starts around 14 seconds into video and you have to turn volume up)...

This is great to hear! Do you know if he was out of the Malvern SC or Trenton SC? My experiences to date with Malvern have been great. Fortunately my experiences have been limited and for either routine tire rotations, etc. or stupid self inflicted issues such as cracking the rear tailgate...

Thanks for the good info! Glad to hear charging was easy and uneventful. Headed up to Okemo next week from SEPA and planning to stop in newburgh. The house we rented has a charger so hoping only the one stop is needed on the way there and back.

I just had mobile service out to replace the 12Vs and they said Malvern should be opening Q1 2025. One of the techs was new and shadowing the other guy. The new guy said he would be working out of the Malvern SC once it opens.

There’s no indication in the OP that the pictured battery is an old one or a replacement.

The invoice has the new part numbers but I don’t see the old ones.

The techs weren’t sure about the warranty. But the “invoice” I just received says that all replacement parts carry a 2 year warranty.

techs just left. Took about an hour and replaced both 12V. No charge as they stated they were being replaced under the new campaign Rivian just launched.

Currently at 36,500 miles, so already a bit “overdue”. Just had my 12V replaced today. Two mobile techs came out from Trenton. The one was a young kid that just started with Rivian about 4 weeks ago. He said he’ll be at the Malvern center once opened. He said they are hoping Q1 2025 to open. ?

Good to know. Mind me asking what they found?

Yes, it will need to be done at SC. While I have 37,000 miles on mine, I have not had any of the service performed. So I called to schedule and decided on the 22,500 mile service. They said it's much more comprehensive and involves putting the truck on the lift. They inspect suspension...

Will do!

Not quote yet. Does this not fall under the 5yr / 60,000 mile warranty?

I voted yes as I’m scheduled to have mine replaced this week. Got a notice last Monday to replace the 12v and call service immediately. Have had the car 2.5 years (2022) R1T with 37,000 miles on it.

Man I really feel bad for those of you that have been stranded due to this issue! That would have put me over the edge. Fortunately I was home when it happened this morning and I am able to keep the truck plugged in and alive until they can come replace the 12v. I will caveat my situation with...

I too just got the critical battery error this morning. Chatted with Rivian and performed hard reset. After hard reset another code popped on the dash along with the critical battery warning. Was told to plug into charger and not drive vehicle and SC will be in touch later today. Mines an R1T...

I just got an email saying mine was delivered. Checked the Ring doorbell and sure enough there's a package there waiting for me! VIN 22XX Delivered 3/22/22

Agreed! My kids recognized him while surfing one day. I, on the other hand, needed an education. And somehow that education decreased my IQ!

Attention is what paid for that CT and other flashy vehicles (see pictures below). Owner is a relatively famous YouTuber, etc.