8 business days until Thanksgiving… are LE preorder holders getting contacted by our guides?

[Matt D.]

Are LE preorder holders getting contacted by our guides or are we all getting the same sad email from RJ?

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[SeaGeo]

Are LE preorder holders getting contacted by our guides or are we all getting the same sad email from RJ?

the same mass email that assigns your guide.

 

[electruck]

With deliveries delayed, I would certainly expect Guide contact to be similarly delayed. There's no reason for them to contact us ~3 months prior to finalizing purchase details.

 

[Matt D.]

the same mass email that assigns your guide.

Do you think they finished the “Random Guide Assignment” software or will we have to wait until 11/24 to find out?

 

[Matt D.]

With deliveries delayed, I would certainly expect Guide contact to be similarly delayed. There's no reason for them to contact us ~3 months prior to finalizing purchase details.

But that was the plan before the delay - contacts by Thanksgiving and deliveries by the end of spring 2022.

 

[PastyPilgrim]

In addition to that, what's going on with the November deliveries that were assured their deliveries were still on-track? Rivian isn't planning to cancel them after the fact again are they?

 

[SeaGeo]

With deliveries delayed, I would certainly expect Guide contact to be similarly delayed. There's no reason for them to contact us ~3 months prior to finalizing purchase details.

there's a perception value in it. Contact people with a guide, and give them a delivery window of February. Don't announce a day, just "adjustments" to the schedule for some people, and that they're working through supply constraints for some orders.

 

[St Bernard]

Are LE preorder holders getting contacted by our guides or are we all getting the same sad email from RJ?

Here are three scenarios:
1. No way they would send one sad email. Why would you say that? We are getting an email from our guides introducing themselves and telling us they will be getting in touch with each of us over the next 6 months. Hopefully no later than Summer 2021 but no later than Fall 2021. More details to follow.
2. One email with the first names of all the Guides listed Wishing us Happy Holidays. Stay tuned for more coming soon.
3. Crickets

 

[SeaGeo]

In addition to that, what's going on with the November deliveries that were assured their deliveries were still on-track? Rivian isn't planning to cancel them after the fact again are they?

I fully expect them to delay them between the 26th and December 3rd.

 

[bac4uw]

I was contacted by my Guide this week by phone to schedule a first drive, but I had already been contacted back in June (so not a new contact).

FWIW: I ignored/missed his first two call attempts this week as the number was listed as "TOLL FREE CALL". The only reason I picked up the third time is that he emailed me and told me was calling.

 

[Godawgs]

I’m in TN with a 12/21/18 pre-order and chatted with CS this morning about guide contacts before Thanksgiving. She reiterated that I’d be contacted by my guide before “the end of November”.
?

 

[Shzeph]

In addition to that, what's going on with the November deliveries that were assured their deliveries were still on-track? Rivian isn't planning to cancel them after the fact again are they?

Well I can’t speak for @AdamL, but on Monday I spoke to my Guide and I was still on-track as of that point. She told me that “the teams“ were reviewing daily and informing the Guides about orders who’s delivery timing had been affected.

So as of now, to the best of my knowledge, I’m still on for November.

 

[Matty J]

I was contacted by my Guide this week by phone to schedule a first drive, but I had already been contacted back in June (so not a new contact).

FWIW: I ignored/missed his first two call attempts this week as the number was listed as "TOLL FREE CALL". The only reason I picked up the third time is that he emailed me and told me was calling.

I never answer toll free calls, but I just got one, and answered. It was not my guide... HAHA

 

[jjswan33]

I mean has there been any new reported guide contacts since the first batch earlier this year? If they were going to actually try and individually contact all LE orders in the next 8 days we should be seeing activity.

I suspect they will push out guide contacts but hopefully we do at least get some more information by the end of the month.

 

[Joints4Sale]

This was my chat yesterday.

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