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New Rivian Service Center in Woodbury New York (Long Island)

Sundin67

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Newsday posted the Rivian Center in Woodbury was approved. Located in the former News 12 Studios. Great location for most of LI.
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Chez

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That is great news! Thank you. The trip to Brooklyn is a drag from out East.
 

NY_Rob

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Excellent!!

I was hoping it would have been open sometime during my 2 year R1T ownership period, but at least it should be open by time my number comes up for the R2 :D
 
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Sundin67

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That is great to see. Was there anything posted about timing?
 

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JoeyB

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Newsday posted the Rivian Center in Woodbury was approved. Located in the former News 12 Studios. Great location for most of LI.
Ribbon cutting 2 days ago . Expect full operation within next few weeks. Awesome spot looks great large space
 

jewwithguitar

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Has anyone serviced here yet? Thinking about making an appointment, however, I’ve found service experience to vary greatly by location. Brooklyn service center was terrible. They reinstalled my steering wheel incorrectly and broke the touch sensors. Had to bring it to Blauvelt service center to get a new steering wheel installed. Coming from Upstate, however, have family in LI so I could stay for a few days while service is being performed.
 

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edman007

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I got mobile service done by them, they didn't call and didn't show, have to put in a request to a supervisor to get them to even reschedule it. Not, I scheduled this at Woodbury because Brooklyn was supposed to call back and they never did that...

So so far, I don't think it's any better than Brooklyn, is assume the same.
 

NY_Rob

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^ I assume some of the staff from Brooklyn is now working in Woodbury which could explain the sub-par treatment you experienced. Complain now to corporate so they can hopefully nip it in the bud before the bad Brooklyn behavior/habits become acceptable and SOP in Woodbury too.

I'd like to visit the new SC as it's only about 30 min from me, but I think I'll wait a bit..
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