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SOS - R1T bricked during aftermarket horn install (horn not at fault)

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freshpow

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So many Rivians have 12v bricked that horn install may just be coincidence? OPs subject line should at least have a question mark in it. If his meter is right that battery was due to fail.
Agreed and updated the thread title accordingly. To be clear I don't at all blame the horn - just a coincidence - and I was very happy with the sound of the horn and the install was super simple :) RealWheels has been doing their best to help and is providing outstanding support. Rivian is not. I understand all the service nightmare stories now.
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could it because your 12v battery is dead?
This is EXACTLY what my R1S looked like after my 12v battery died and the tech had replaced it but the vehicle would NOT accept the new battery (there's a system process you need to go through to tell the vehicle the battery is new) ended up taking an entire day to sort that out and it turned out it likely wasn't even a hardware issue but a software bug causing the reset process to not be able to be completed.

This absolutely looks and sounds exactly like what I went through when the 12v system "died"
 

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Makes sense. Was unsure since the battery has 5+ posts (see photos)

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WHOA, STOP! Those are not "battery posts!" I am going to say this as gently as possible but also if you want to fix this, it has to be direct. You don't understand what you're looking at. Those posts are various different system cables, and their voltage or lack of it may not reflect the battery voltage. See that one unused post marked "300A"? That's an auxiliary post, seemingly meant by Rivian to be used for extras we add, like say a winch. That one has 12v (or battery voltage) all the time, even when you turn off the car. BUT! I can't be sure that it doesn't still have protection of some sort that could change the voltage. So the only way to be sure is to get to the battery posts themselves, below those red modules. Or to use the official wires by the trailer hit.

My top advice would be to obtain any basic battery charger and try that. If you can't get around, in most cities, Uber will do a pickup from Auto Zone, O'Reilly, etc. This won't FIX your battery but if it's really dead, it will bring it up, you can boot the car, and *probably* drive it. You could also just get another battery and swap it in; Amazon may have a proper LiFePO4 with overnight, dunno.

The 300A auxiliary post is where I would connect all add-ons. I put my ditch lights there, for example, with a wireless relay. I haven't found a situation where it doesn't have battery voltage, but the other posts may or may not. I don't fully know whether that red box is a TIPM of sorts or just connections, but likely to be a managed controller. I would never mess with the other connections.
 

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Agreed and updated the thread title accordingly. To be clear I don't at all blame the horn - just a coincidence - and I was very happy with the sound of the horn and the install was super simple :) RealWheels has been doing their best to help and is providing outstanding support. Rivian is not. I understand all the service nightmare stories now.
If you did it correctly, there's just no chance of that killing the vehicle. But if you made a mistake, maybe. I would for sure disconnect everything if you can without leaving a mess behind. If you used a proper relay harness, simply unplug it. Although I fully understand and support your logic on where you wired it, in order to minimize impact on the vehicle, I would always wire the power supply for any relay from the extra post. I'm not sure what your wiring looks like, because a couple of your previous notes about it seem in conflict.
 

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Did you check fuses? There’s a block of them above the drivers feet.
 

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If you did it correctly, there's just no chance of that killing the vehicle. But if you made a mistake, maybe. I would for sure disconnect everything if you can without leaving a mess behind. If you used a proper relay harness, simply unplug it. Although I fully understand and support your logic on where you wired it, in order to minimize impact on the vehicle, I would always wire the power supply for any relay from the extra post. I'm not sure what your wiring looks like, because a couple of your previous notes about it seem in conflict.
Appreciate your posts - you're right I have no idea what I'm looking at. I just followed the instructions which had me hook up to the positive terminal you see in the bottom right of my photos (just unscrewed the nut, attached the lead and retightened down). This is a well-reviewed horn that has worked for many others without any issue at all.

At this point I'm just going to wait for Rivian service, but they are really dragging their feet. I thought they were supposed to prioritize dead vehicles, but the appt they scheduled for me is still 2 weeks out and SC refuses to get in touch with me even though the support line people continue to promise me they will.
 

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I believe you'd be perfectly safe to put a charger on it, and this is supported by Rivian themselves, isn't it? Sucks that they are so slow, I got a pretty fast call out on my powered bed cover by talking to them on the phone.

I don't blame you for following instructions. Do you have contact info for the person who made/manages them? I'd love to suggest changing it to the aux post. Many modern cars get really bitchy even if you simply disconnect one of their system cables. I've had to do an ECU reset just for that.
 
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I believe you'd be perfectly safe to put a charger on it, and this is supported by Rivian themselves, isn't it? Sucks that they are so slow, I got a pretty fast call out on my powered bed cover by talking to them on the phone.

I don't blame you for following instructions. Do you have contact info for the person who made/manages them? I'd love to suggest changing it to the aux post. Many modern cars get really bitchy even if you simply disconnect one of their system cables. I've had to do an ECU reset just for that.
When I talked to service, they stuck by the manual and said to only charge/jump from the rear leads. It's infuriating because I've talked with 7 different service people (over the phone) and the SC won't respond to them either. I'm sure once I get an actual SC tech on the phone they will understand the issue and be able to quickly resolve...just can't understand why it's taking them so long.

Yes the horn company has been great and they did offer that I could change to the aux post if I choose to reinstall, which I will.
 

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When I talked to service, they stuck by the manual and said to only charge/jump from the rear leads.
This really should work, and I'd definitely try it. There's a potential added issue however if the charger doesn't sense enough voltage to even try.

BTW, I would not try a jump from another vehicle. If your battery is really at only 2.5v, this could be problematic.
 
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This really should work, and I'd definitely try it. There's a potential added issue however if the charger doesn't sense enough voltage to even try.

BTW, I would not try a jump from another vehicle. If your battery is really at only 2.5v, this could be problematic.
Do you have an example of/link to a charger that might work?
 

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Do you have an example of/link to a charger that might work?
I'm happy to make a few suggestions, but most any should be fine. Also I don't know your price preferences. Noco brand is excellent and I recommend it. And I don't know if you are near an Auto Zone, or have Amazon prime, etc. You can find these anywhere.

Good, cheap: https://www.autozone.com/test-scan-...genius1/606157_0_0?searchText=battery+charger

More power, very good: https://www.autozone.com/test-scan-...s2/606158_0_0?searchText=noco+battery+charger

Lots of power: https://www.autozone.com/test-scan-...s5/606159_0_0?searchText=noco+battery+charger
 
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I'm happy to make a few suggestions, but most any should be fine. Also I don't know your price preferences. Noco brand is excellent and I recommend it. And I don't know if you are near an Auto Zone, or have Amazon prime, etc. You can find these anywhere.

Good, cheap: https://www.autozone.com/test-scan-...genius1/606157_0_0?searchText=battery+charger

More power, very good: https://www.autozone.com/test-scan-...s2/606158_0_0?searchText=noco+battery+charger

Lots of power: https://www.autozone.com/test-scan-...s5/606159_0_0?searchText=noco+battery+charger
Thanks for sharing! Not too worried about price. I already have a NOCO Boost Sport but am assuming that wouldn't work and I need a charger/maintainer like you linked above?
 

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Thanks for sharing! Not too worried about price. I already have a NOCO Boost Sport but am assuming that wouldn't work and I need a charger/maintainer like you linked above?
You know, I have no idea what that device would end up doing. I'm confident that it won't do anything bad if you use the Rivian-approved pigtails. Try it! My best guess is that it will start power, and then time out when it doesn't see a starting attempt. Mine does (not Noco). But I've seen some that will just supply power forever. I rewired a connector on mine to do just that.
 

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Makes sense. Was unsure since the battery has 5+ posts (see photos)

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image_123650291 (1).JPG
Sorry for the delay. As @SwampNut already noted these aren’t the true battery posts. On the battery itself there should be a positive post (old-school term for the conductive metal connection) and a negative post. On most automotive batteries the posts stick up from the top like stubby metal posts. Our Rivians may use a different physical connection like a block of metal with a threaded hole. No matter what, the terminal distribution block connections under the plastic cover(s) in your pics may or may not actually directly connect to the battery post. If you can see where these battery post connections are for the terminal blocks then you can use the voltmeter probes to test there without worrying about something being between the points you’re measuring and the battery.

I’m not near my Rivian or I’d check and take some pics. Even if I could do that, there is no guarantee that our two vehicles are identical because of a running change made by Rivian. Regarding that change, it’s one that we know about with certainty: 2 batteries got changed to 1 battery + 1 battery-shaped component which is simply a capacitor to handle spikes in demand, IIRC.
 

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You know, I have no idea what that device would end up doing. I'm confident that it won't do anything bad if you use the Rivian-approved pigtails. Try it! My best guess is that it will start power, and then time out when it doesn't see a starting attempt. Mine does (not Noco). But I've seen some that will just supply power forever. I rewired a connector on mine to do just that.
I believe the pigtail connection prevents charging below a certain voltage. When I reanimated my truck after 12v failure I was NOT able to trickle charge via the pigtail. Had to connect direct.

To the OP. I would wait and continue to batter service to get a repair. Understand you are likely talking to someone in Michigan at a call center. Insist they call and communicate directly with your SC to help get you in and see what happens. Also, no offense, at this point and reading subsequent posts, I think given your "skill level" you should just wait and spend your time hounding service. Again, no offense. But it's nice to have someone to commiserate with so sorry for your problems.
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