Official Rivian Email: Updates on Purchasing Adventure Gear -- Certain products will no longer be available in the configurator

[Dark-Fx]

​ ​ ​ Hi Brian,​ We’re writing to inform you about an update we’re making to how our Adventure Gear is purchased. Certain products will no longer be available in the configurator and will need to be purchased separately in the Gear Shop. Due to this change, the following items have been removed from your order and the total price of your vehicle has been adjusted in your Account: Cargo Crossbars Three-Person Tent - Pewter Compact Spare Tire​

​ View Updated Purchase Summary

​ ​ ​ We are updating the Gear Shop now. In early 2023, prices in the Gear Shop will be adjusted to match your current pricing. We will notify you when that’s complete. At this time, financing will be unavailable for items purchased in the Gear Shop. We are exploring ways to re-introduce the ability to finance Adventure Gear in the future. When you take delivery of your R1S, your Adventure Gear will ship separately. We will share more updates early next year. In the meantime, if you have any questions, please reach out. We’re here to help.​

I think we should be fighting this change because it implies that the Adventure Gear warranty is no-more.

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[cjones1130]

I think we should be fighting this change because it implies that the Adventure Gear warranty is no-more.

I agree, not a fan of this. Not worried about having it/not having it financed but availability at time of delivery and like you said warranty.

 

[diehlryan]

Everything is just a tad more expensive in the gear shop if you had pre-hike pricing. Example: Bars were $500, now $525 in the shop.

Nevermind. Read more carefully and see that they will adjust pricing when its time.

 

[Dark-Fx]

Nevermind. Read more carefully and see that they will adjust pricing when its time.

I gave up trying to get them to honor the old prices on a couple of things when I ordered them later. I'd be curious to hear if anyone had success on it, it could have just been my guide being MIA but they didn't respond to my inquiries.

 

[diehlryan]

I gave up trying to get them to honor the old prices on a couple of things when I ordered them later. I'd be curious to hear if anyone had success on it, it could have just been my guide being MIA but they didn't respond to my inquiries.

My R1T is at the Service Center for final inspection as I write this. It's 8 months earlier than expected. It's also earlier than my wife's R1S which has a Q2 2023 delivery window. I asked the guide if we could move her pre-pricehike charger over to my order at the $500 and remove it from hers. Nope.. no chance.

 

[Animalhouse]

I can see this being a spicy topic today.

I’m curious since I’m already into the eight step process if they are pulling my gear as well.

 

[CJ313]

Wish we get some information on manual tonneau. Will we have to purchase it from the gear shop?

 

[TexasBob]

It looks to me like Rivian is planning to honor old pricing "In early 2023, prices in the Gear Shop will be adjusted to match your current pricing." I would not do that if I were them. They need to start pushing prices up. This is nbd to me, just a small change to make the production and delivery process simpler and more efficient.

 

[koersontap]

I think we should be fighting this change because it implies that the Adventure Gear warranty is no-more.

This here is the most important question of all this. If it doesn't impact my warranty, I guess I'm not too miffed at what I can or cannot finance.

 

[jollyroger]

Looks like they got us "locked" folks as well. I guess that the definition of SOFT_LOCKED.

 

[jbronkoR1T]

Wish we get some information on manual tonneau. Will we have to purchase it from the gear shop?

that's what I was told during my recent purchase

 

[jbronkoR1T]

I can see this being a spicy topic today.

I’m curious since I’m already into the eight step process if they are pulling my gear as well.

My gear was included in my purchase but my spare tire was not available in the vehicle I got from the shop. I asked why, can't they just throw a spare in there from the service center? The person explained that since it was coming from the factory without it, the VIN specifically is tied to no spare for that particular transaction/pickup. And can be added later. I dno if that's relevant to anyone. Since I got the 20" AT wheels (and hence tire availability shouldn't be an issue) I don't know if I'm going to get a spare for a while until I take it somewhere off-road. I've already spent my extra cash on the snow tires that I'm getting put on on monday!

 

[Mike TDM]

Looks like they got us "locked" folks as well. I guess that the definition of SOFT_LOCKED.

yep. soft l0cked and mine are g0ne!

 

[Mike TDM]

I'll be honest these changes in the past year while waiting for this truck is really getting old. Just venting. Thanks!

 

[atlastracer]

Hopefully the gear shop finally ships to Canada soon because right now part of our configuration is the *only* way for us to get those items.

Deliveries have started in Canada (for employees). I have a Feb/Mar window. So there is time..but they haven't managed to figure out how to send t-shirts north of the border since the shop opened so I'm not holding my breath.

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