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You need to reach out to your guide. Or, eventually the service center will reach out by email, text, or phone call to tell you what delivery times are available.I got the “Ready for delivery” email and step 8 unlocked, but the only available day is next Tuesday (and no delivery option). Anyone know how often more availability opens up? Really prefer delivery but if going to pickup at least need a weekend.
I was in this boat and thought I was an anomaly at first, but lately we’ve seen lots of people with original 2022 (Oct-Dec) EDDs not get the June 11th update.I think most of us with an original Oct to Dec 2022 date did not get a June update and are now, like me, waiting for Summer to end so we get our new delivery windows.
state": "CANCELLED",so you went from PENDING_FULFILLMENT to SELECTED_FOR_FULFILLMEMT and from there it went quick?
If you scroll down you should see the second order. I preordered in 2019, then cancelled, then ordered again last September. I see two sets of data when I search, with the first being the CANCELLED like you posted above, but then the full reorder details below (I've completed 6/8 steps and have a VIN).state": "CANCELLED",
"configurationStatus": "CONFIGURED",
"currency": "USD",
"type": "PRE_ORDER",
"fulfillmentSummaryStatus": null,
"vehicleId": null,
"invitedToSelfConfirm": null,
"eligibleForNewVehicleInventoryMarketplace": null,
What's funny is I've confirmed and went through 6/8 steps, have a vehicle vin, and was told thee truck is in transit.
So searching through additional code using my VIN, I got additional responses which didn't match the above.
"data": {
"order": {
"state": "ORDERED",
delivery": {
"customerId": "Redacted",
"experience": null,
"vehicleId": "Redacted",
"vehicleVIN": "Redacted",
"vehicleOnHold": false,
So for those who cancelled and reinstated, it seems there's a bit more digging as the original responses don't necessarily have all of the information
Hmm that is odd. I also cancelled and reinstated and I am in the same stage as you where I completed 6/8 steps and have a VIN. According to my guide my truck is in transit to the Brooklyn service center. Here is what I see for the original cancelled order and the current order:state": "CANCELLED",
"configurationStatus": "CONFIGURED",
"currency": "USD",
"type": "PRE_ORDER",
"fulfillmentSummaryStatus": null,
"vehicleId": null,
"invitedToSelfConfirm": null,
"eligibleForNewVehicleInventoryMarketplace": null,
What's funny is I've confirmed and went through 6/8 steps, have a vehicle vin, and was told thee truck is in transit.
So searching through additional code using my VIN, I got additional responses which didn't match the above.
"data": {
"order": {
"state": "ORDERED",
delivery": {
"customerId": "Redacted",
"experience": null,
"vehicleId": "Redacted",
"vehicleVIN": "Redacted",
"vehicleOnHold": false,
So for those who cancelled and reinstated, it seems there's a bit more digging as the original responses don't necessarily have all of the information
when I inquired about delivery 4 days ago, my guide said “we have no delivery dates open for the foreseeable future”. Factory pickup it is…..I got the “Ready for delivery” email and step 8 unlocked, but the only available day is next Tuesday (and no delivery option). Anyone know how often more availability opens up? Really prefer delivery but if going to pickup at least need a weekend.
That was a lot to scroll through!If you scroll down you should see the second order. I preordered in 2019, then cancelled, then ordered again last September. I see two sets of data when I search, with the first being the CANCELLED like you posted above, but then the full reorder details below (I've completed 6/8 steps and have a VIN).
I wonder why your invited to self confirm is null while mine is false. Did you do it yourself? Or did you contact your guide?Hmm that is odd. I also cancelled and reinstated and I am in the same stage as you where I completed 6/8 steps and have a VIN. According to my guide my truck is in transit to the Brooklyn service center. Here is what I see for the original cancelled order and the current order:
"state":"ORDERED"
"configurationStatus":"SOFT_LOCKED"
"type":"VEHICLE"
"fulfillmentSummaryStatus":"READY_FOR_FULFILLMENT"
"vehicleId":"XXXXXX"
"invitedToSelfConfirm":null
"eligibleForNewVehicleInventoryMarketplace":null
The original were quarterly increments, hence Oct to Dec. Q4 deliveries. In June we were updated to 2 month timelines. Mine was Q4 then updated to Sept-Oct in June.Where are you guys coming up with October through December? Aren't the the windows in 2-month increments? I'm supposedly Nov/Dec
Never saw the option to confirm my config. However as soon as I noticed I had a guide I reached out to her and she offered to confirm my config for me.I wonder why your invited to self confirm is null while mine is false. Did you do it yourself? Or did you contact your guide?
Gotcha, thanks. I just got notified this week and within 12 hours my vehicle went from production to in transit according to my guide. Idk if that's being optimistic, but I was skeptical of maybe it's just a generic guide answer to get me off his back.Never saw the option to confirm my config. However as soon as I noticed I had a guide I reached out to her and she offered to confirm my config for me.
I don't think it is a generic answer. So I noticed a guide assigned on 8/29 and that's when she confirmed my config. Then on 9/1 I got the 8 steps and at the same time I asked my guide for status on the truck and she said it was finishing production and going through final QC at the factory. I asked again on 9/6 and she told me it was being prepped for shipment and that it should arrive at the service center in the coming days.Gotcha, thanks. I just got notified this week and within 12 hours my vehicle went from production to in transit according to my guide. Idk if that's being optimistic, but I was skeptical of maybe it's just a generic guide answer to get me off his back.
I see! Thank you.The original were quarterly increments, hence Oct to Dec. Q4 deliveries. In June we were updated to 2 month timelines. Mine was Q4 then updated to Sept-Oct in June.