Ckorn
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- #1
After the update yesterday to 2023.46.0, I loose my infotainment system after 3 minutes. I loose access to all features in the vehicle from radio to driver+. Service ticket put in but appointment isn’t for a month. Not looking forward to dealing with this through the holidays as we have three long trips planned. Might be renting a different vehicle.
Update:
Got a call from Matt at Rivian, right away, today. He let me know they were already trying to diagnose the issue remotely this morning and he had seen the thread posted here, too.
Later today, they called back find that the USB-C drive that records our drives in the center council was causing the system to crash. He asked if it could be mailed in for the tech department to do further R&D on why this was happening.
Huge thank you to Rivian and their quick response to ensure we were back up and running again.
Thank you.
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