Tennessee, anyone?

[MikeWilliams_R1T]

Since there seem to be a few of us from the Knoxville area here, I will shamelessly plug the Car Show my daughter's high school band is doing as a fundraiser next month. It would be really cool if we had a Rivian section (there will be at least two attending).

April 19th, 2025
Gibbs High School
7628 Tazewell Pike
Corryton, TN 37721
8am-1pm; Judging starts at 11am.

Registration (day of) is $20.

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[AARivian48]

I met the guys who were doing the mobile services. they were really good when I was in Nashville SC. how can I request service for that day? call it in?

 

[Shadow68]

Yes, I would call - when they called me to setup the appointment, they gave me the option of anytime that week. It was 2 weeks ago when they called - hopefully they'll still have appointments available for you

 

[AARivian48]

it would be nice to do a meet up in Knoxville area...

 

[MikeWilliams_R1T]

I am at a service appointment in Shepardsville, KY to get my tail light bar replaced (I backed into something 2 weeks ago and cracked the lense).

This is my new favorite service center for somebody that lives in Knoxville where we are ~220 miles from 4 service centers, all in different directions.

Franklin, Atlanta and Duncan all had waits of several weeks out, Shepardsville got me in a week later. I am sitting in the waiting area where I am their only service appointment for the entire morning.

They are also the regional parts distribution center and they are the battery/drive train reman facility... so a much shorter wait on parts if you get serviced here.

For now, this is my new go-to service center.

 

[Donald Stanfield]

I am at a service appointment in Shepardsville, KY to get my tail light bar replaced (I backed into something 2 weeks ago and cracked the lense).

This is my new favorite service center for somebody that lives in Knoxville where we are ~220 miles from 4 service centers, all in different directions.

Franklin, Atlanta and Duncan all had waits of several weeks out, Shepardsville got me in a week later. I am sitting in the waiting area where I am their only service appointment for the entire morning.

They are also the regional parts distribution center and they are the battery/drive train reman facility... so a much shorter wait on parts if you get serviced here.

For now, this is my new go-to service center.

I was talking to my wife the other day about Knoxville's positioning relative to the service centers. Since they are all around the same distance from here, I have my fingers crossed that Rivian is planning on opening a center around here. Judging by how many Rivians I've been seeing lately, this is a possibility, but who knows how long it would take.

 

[Shadow68]

I was talking to my wife the other day about Knoxville's positioning relative to the service centers. Since they are all around the same distance from here, I have my fingers crossed that Rivian is planning on opening a center around here. Judging by how many Rivians I've been seeing lately, this is a possibility, but who knows how long it would take.

I had the mobile service appointment and it turns out they just moved a mobile technician to the area - Amazon requested them to have local support for all the delivery vans. So, in theory, it should be easier to get a mobile appointment in the Knoxville area now. Connor seems to be a great technician! I'm glad we've got him "in the neighborhood"

 

[Shadow68]

I am at a service appointment in Shepardsville, KY to get my tail light bar replaced (I backed into something 2 weeks ago and cracked the lense).

This is my new favorite service center for somebody that lives in Knoxville where we are ~220 miles from 4 service centers, all in different directions.

Franklin, Atlanta and Duncan all had waits of several weeks out, Shepardsville got me in a week later. I am sitting in the waiting area where I am their only service appointment for the entire morning.

They are also the regional parts distribution center and they are the battery/drive train reman facility... so a much shorter wait on parts if you get serviced here.

For now, this is my new go-to service center.

I'm glad to hear about this, I'd only ever considered going to Nashville or Atlanta...
But hopefully I won't ever need anything our new local tech (see my post above) can't handle...

 

[MikeWilliams_R1T]

Unfortunately, the scope of what they are sending to the mobile tech is still pretty limited… I was told that internally they already have a Knoxville service center listed.

 

[AARivian48]

I had the mobile service appointment and it turns out they just moved a mobile technician to the area - Amazon requested them to have local support for all the delivery vans. So, in theory, it should be easier to get a mobile appointment in the Knoxville area now. Connor seems to be a great technician! I'm glad we've got him "in the neighborhood"

I had the pleasure of meeting him this morning. it is good to have someone here for small things to come and fix at your home and business.

 

[Donald Stanfield]

I will miss Richard, the tech they sent out here a few times from Franklin. I am glad that we have a full-time tech here, though. With all the Amazon vans I'm pulling for the local service center to open up.

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