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Rivian Key fob available when?

R1S_MyFirstEV

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I've been trying to get a replacement Gen1 R1S key fob since I lost mine back in January and it's been out of stock since then. The guys at the garage I park at prefer the fob over the key since it's much more responsive.

I see that the Gen2 R1S key fob is available for purchase right now, but I'll need to keep calling them every week until the Gen1 fob is back in stock.
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Taco Corp

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Paak doesn't work for me either. On paper it sounds good and it worked on my Tesla Y. But I work about 8 feet from my car at my bakery. Its the only shady spot, and living in Palm Springs, you look for shade come the summer time. Everytime I'm getting supplys by the back door my car unlocks and turns on the lights. So I had to turn off the feature. I did that by selecting my work address as my home and my home address as work in the car.

Rivian can provide a couple of solutions for me.

1) let me buy a FOB (out of stock)
2) give the software option where I can ignore Paak at HOME and at WORK.
3) use UWB so the R1S only unlocks when I'm 3 feet away (not sure if they have UWB setup)

I'm guessing Tesla had the same problem, but the door handles didn't pop out (model Y) and the mirrors stayed folded in. So one never knew. No lights and so on. But I'm guessing if somebody tried the doors they would have been unlocked.
On the surface, it seems like it would be fairly easy to add an option to input multiple home or work locations that would follow the settings for PAAK, charging, etc.
 

theonetruestripes

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On the surface, it seems like it would be fairly easy to add an option to input multiple home or work locations that would follow the settings for PAAK, charging, etc.
On the surface everything looks easy.

To do this you need a UX to manage a list of addresses, and associate properties with them. Programming wise that is pretty simple in a normal GUI environment. Rivian’s may well be substantially less stable then most commercially supported platforms. Even if it isn’t, there is a significant gap between what can be coded in an afternoon and how long it takes to get marketing, legal, and the user experience teams to agree on a layout, and wording. Plus someone in charge of features (call them “program management”) likely has a list of other “per address features” they think should be enablable or disablable.

So say six weeks effort to figure out “what it should look like, and what it should do” and maybe a day or week to make it do that.

Then someone has to test it.

All in all, not bad, but still more effort then most people think something “so easy” would be (and again I’m glossing over things like “what if Rivian’s GUI framework has no easy way to do simple things like ‘display a table that scrolls and has selectable items inside’”).
 

Pekingduk

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I've been trying to get a replacement Gen1 R1S key fob since I lost mine back in January and it's been out of stock since then. The guys at the garage I park at prefer the fob over the key since it's much more responsive.

I see that the Gen2 R1S key fob is available for purchase right now, but I'll need to keep calling them every week until the Gen1 fob is back in stock.
Mine stopped working back in March. The key fob was way more responsive than my phone or card. Rivian says they won’t be back in stock until the end of the year (late Q3). WTF, Rivian!?!! How is their supply chain so bad they can’t get a commonly used item for almost 1 year? Rivian parts and service is abysmal

 

theonetruestripes

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How is their supply chain so bad they can’t get a commonly used item for almost 1 year
I’m not convinced it is a commonly used item.

Most people who haven’t had a car that uses phone as key before think they want one, and a great many people that see the $200+ price decide they don’t need one.

My wife who was sure she would need one having used the phone first to see if she really did need one decided at $200 that there is no way she will buy one now.

I’m not making a value judgment about you, or saying you shouldn’t want one, just that maybe it isn’t as common as you think (I mean it could also be more common then I think -- maybe people arent’ excited to pay $200-$250 for them, but hey there are only so many things to spend those referral dollars on, so maybe they are super common and I’m the unusual one!)
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