jdhiker23
Active Member
Thanks for the update! Good to hear they have worked out a solution for the downhill and wonderful pics of the pup enjoying the tent! That’s cool they watched your dog while you were on the test drive - that’s the level of customer service that will build brand allegiance over time. Everyone I met there was super nice (both employees and the other riviots ?), so I’m looking forward to meeting my guide when that email or call arrives and meeting other R1 owners once I actually become one this spring?I went for a second time today. This time brought my wife and dog and got to drive and R1T. They have the trucks back on the park and the signage is back. They have rerouted the truck to a different area for the downhill decent. It seems muddier and more rutted than the original one. Still quite fun.
I talked with one of the guides who started in June and was too late to get in on the LE/early employee deliveries. They also have a fixed number of the $1k subsidies for employees and they are used up, but they are expecting another tranche soon.
The guide once assigned is supposed to stay engaged for the life of the vehicle and even goes along with the vehicle if and when you sell it.
The staff is super dog-friendly and watched our dog while we did our test drive. Also let him explore a couple of the vehicles.
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