Get Ready for the Purchase Process Email

[GoWest!]

I got the email and my wife, also a 2019 order, with a June/July (I’m May/June) did not. I actually am more ok with this if it did only go to people closer to their window.

That said, I’m not confident Rivian has a good CRM in place since people that already took delivery got it and they have been terrible in the past - for example I got the R1S manual email but have an R1T on order.

What R1S manual email?

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[Craigins]

What R1S manual email?

I'm guessing the rivian forums one.

 

[LaunchGreen]

I'm guessing the rivian forums one.

Oh crap, you’re right, sorry.

 

[abirozy]

I got my R1T Saturday so the email was obviously not for me. Today I got this.

 

[PAFDenver]

Wait. @abirozy, is that real or just a prank? If real, that gives me hope that I might be getting the coveted 8-step email in a relatively short time!

 

[abirozy]

Wait. @abirozy, is that real or just a prank? If real, that gives me hope that I might be getting the coveted 8-step email in a relatively short time!

It was a real email, but my guess on what likely happened is that

1). A few weeks ago they had that massive guide contact for existing LE pre-orders that had not yet been contacted so sent out the mass email on electronic purchase

2). They then realized “oops. We look like idiots to those that have already taken delivery”

3). They then sent out this email en mass to those that got original email but had already got their truck.

with that said, perhaps someone else who got the email but already taken delivery could comment if they got similar second email. Also, the electronic delivery email was one I got a few days prior to my guide contact.

 

[PAFDenver]

Thanks. I am a non-LE (but close) res holder for an R1T that was told Jul-Sep of '22. I had OC interior, but switched to BM Weds and then got this email yesterday. It's the "We're getting our next crop of owners ready..." that has me now hoping that the email was intended to go out to those people that will be getting the 8-step email shortly. But I am a bit of a foolish optimist at times...

 

[kurtlikevonnegut]

It was a real email, but my guess on what likely happened is that

1). A few weeks ago they had that massive guide contact for existing LE pre-orders that had not yet been contacted so sent out the mass email on electronic purchase

2). They then realized “oops. We look like idiots to those that have already taken delivery”

3). They then sent out this email en mass to those that got original email but had already got their truck.

with that said, perhaps someone else who got the email but already taken delivery could comment if they got similar second email. Also, the electronic delivery email was one I got a few days prior to my guide contact.

Your story about the email you received shortly before guide contact was the first thing I thought about when I saw the email in my inbox and why I got excited.

 

[abirozy]

Thanks. I am a non-LE (but close) res holder for an R1T that was told Jul-Sep of '22. I had OC interior, but switched to BM Weds and then got this email yesterday. It's the "We're getting our next crop of owners ready..." that has me now hoping that the email was intended to go out to those people that will be getting the 8-step email shortly. But I am a bit of a foolish optimist at times...

It could be the beginning of your delivery. Not sure. I got a very similar email days before my guide contact and I am like you. Not LE.

 

[EVTrucking]

CS confirmed that the email is meaningless in terms of impending anything. Was supposed to go to all pre order holders. CS apologized for the confusion.

 

[AdamUCF]

CS confirmed that the email is meaningless in terms of impending anything. Was supposed to go to all pre order holders. CS apologized for the confusion.

Not sure I buy this to be honest. The numbers show that it was not sent to people with 2023 estimates and the content of the email doesn't really make sense to send to someone who is 6+ months away from taking delivery.

 

[Scoiatael]

Not sure I buy this to be honest. The numbers show that it was not sent to people with 2023 estimates and the content of the email doesn't really make sense to send to someone who is 6+ months away from taking delivery.

I have a July - September 2022 delivery estimate. So unless they are pushing me out all the way to 2023 I am thinking it was just not sent to everyone by mistake.

 

[p3ck]

Not sure I buy this to be honest. The numbers show that it was not sent to people with 2023 estimates and the content of the email doesn't really make sense to send to someone who is 6+ months away from taking delivery.

Any why would the mistake email specifically mention getting the next crop of owners ready?

meanwhile I keep checking for a guide..

 

[AdamUCF]

I have a July - September 2022 delivery estimate. So unless they are pushing me out all the way to 2023 I am thinking it was just not sent to everyone by mistake.

I mean the content of the email doesn't really make sense if you're 3 months from delivery either. There's been people that have gotten picked early but I would guess that they did something like "select * from orders where deliveryEstimate < 2022-07-01" and sent emails to them. But who really knows. They are probably also updating the delivery estimates internally more often than they're communicating, especially with the option re-prioritization.

 

[goldburger]

hmm... I got nothing

Same. I’ve gotten every email people post threads about up to this one.

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