Gasp... pure touch interfaces aren't what consumers want

Dohmar

Member
First Name
Ben
Joined
May 30, 2020
Messages
9
Reaction score
4
Location
Adelaide, Australia
First Name
Ben
Vehicles
Nissan Skyline R32 GTR, Subaru Forester Turbo SH9
Occupation
IT Professional
if the rivian steering wheel contains tacticle buttons for volume and changing radio stations or 'next song' then it'll be fine. My subaru forester has all of that and it's 10 years old, so perhaps theres a way to get the best of both worlds.
 
OP
electruck

electruck

Well-Known Member
Joined
Oct 6, 2019
Messages
237
Reaction score
190
Location
Dallas, TX
Vehicles
2018 Volvo XC60
  • Thread starter
  • Thread Starter
  • #17
if the rivian steering wheel contains tacticle buttons for volume and changing radio stations or 'next song' then it'll be fine. My subaru forester has all of that and it's 10 years old, so perhaps theres a way to get the best of both worlds.
Fine for the driver but not accessible to a visually impaired passenger.
 
OP
electruck

electruck

Well-Known Member
Joined
Oct 6, 2019
Messages
237
Reaction score
190
Location
Dallas, TX
Vehicles
2018 Volvo XC60
  • Thread starter
  • Thread Starter
  • #19
I don't let my non visually impaired passengers touch the radio either.
It's your vehicle, you are free to do as you please.

My visually impaired wife is media director when she's in our car, control over tracks/channels and volume are imperative. It is also a requirement that she be able to control everything within her space. This includes managing her own seat heater, adjusting seat position, window, etc without me having to do it for her because the touch screen is not accessible. Rivian, and many others, are taking the easy way out by trying to solve accessibility through voice commands. While this does provide a basic level of accessibility, it is often a very poor user experience and still inaccessible under certain conditions - such as when there are already other conversations in progress (hey... can you guys shut up so I can turn down the seat heater my buns are toasted...) or the music is playing loud and there is tire noise filtering into the cabin drowning out any attempt to give verbal commands to mute the radio or control other features. Control of these features is easily accommodated via dedicated physical controls.

I will warn the auto industry now to account for proper accessibility for all disabilities. It's just a matter of time... the lawsuits and government regulation (clarification/extension of ADA, etc) are coming. Steve Jobs proved quite successfully that accessibility does not impede profitability when baked into the design from the beginning, there's no reason for the auto industry to continue to exclude those with disabilities - especially with autonomous driving on everyone's product road map for the future.
 

Rivet

Member
Joined
May 21, 2019
Messages
11
Reaction score
7
Location
Australia
Vehicles
Toyota Landcruiser Diesel 4x4
.....voice commands. While this does provide a basic level of accessibility, it is often a very poor user experience.....
I'll go along with that, voice control of my Garmin 55 dashcam is hit & miss, especially with music playing.
 

LeoH

Member
First Name
Leo
Joined
Jun 12, 2020
Messages
16
Reaction score
6
Location
Illinois
First Name
Leo
Vehicles
Tesla S 90D
Occupation
Software Engineer
I always wondered, since the interface is all screen, could they probably provide a separate gadget for ADA purposes, you just plug it with a USB ( or Bluetooth) and the passenger can have control to certain things on the gadget with knobs and buttons.
 

skyote

Well-Known Member
Joined
Mar 12, 2019
Messages
595
Reaction score
471
Location
Austin, TX
Vehicles
Jeeps & 2500HD Duramax
I always wondered, since the interface is all screen, could they probably provide a separate gadget for ADA purposes, you just plug it with a USB ( or Bluetooth) and the passenger can have control to certain things on the gadget with knobs and buttons.
Cool idea. Even wireless/bluetooth, and with the ability for the user to program/customize functions and macros.
 

EyeOnRivian

Well-Known Member
Joined
Feb 14, 2019
Messages
438
Reaction score
339
Location
Chicagoland
Vehicles
Mitsubishi Endeavor, pre-ordered R1S but may change to R1T
"Tesla updates ridiculous warranty on problematic media unit and touchscreen"

Tesla has updated its warranty for its already problematic media unit and touchscreen with a ridiculously shorter 2-year or 25,000-mile limit.
As we previously reported, Tesla had a problem with the embedded Multi-Media-Card memory (eMMC) in its original MCU (the central media unit with a touchscreen).
It is being overwritten to the point of failure and many early Tesla owners are having to replace it.
If it failed during Tesla’s 4-year limited warranty, Tesla would replace it with a new or refurbished unit, which also had a 4-year warranty or 50,000-mile warranty.
...
Earlier this year, Tesla also started offering MCU2 upgrades for $2,500. Based on the language on Tesla’s website, it looks like this new MCU also falls under the new 2-year warranty.

Not sure if any of this will be relevant/concern for Rivian's touchscreen and MCU (or equivalent) but I hope they are at least taking notes, that is, that neither device pre-maturely will need to be replaced or feels they need to provide a separate and shorter warranty for them like Tesla just did.

Any of our forum members that have or had a Tesla experienced this potentially costly problem?
 

Hmp10

Well-Known Member
Joined
Mar 7, 2019
Messages
455
Reaction score
278
Location
Naples, FL
Vehicles
2015 Tesla Model S P90D; 2018 Honda Odyssey
Any of our forum members that have or had a Tesla experienced this potentially costly problem?
I have a 2015 Model S. The MCU failed a few months ago at about 42,000 miles. It was replaced under warranty, but I could not get a straight answer from the service tech about the replacement. I asked if it was an MCU-2 unit. He said no, but it was an "updated" MCU-1. I asked if that meant it was a rebuilt unit. He paused and then said no, it was a new unit. I don't believe that Tesla is still buiIding that original design. I suspect it was a rebuilt original unit with a replaced memory storage device, which is where the failures were occurring.

Unfortunately, I have learned that there are certain questions Tesla just won't answer clearly.
 
OP
electruck

electruck

Well-Known Member
Joined
Oct 6, 2019
Messages
237
Reaction score
190
Location
Dallas, TX
Vehicles
2018 Volvo XC60
  • Thread starter
  • Thread Starter
  • #25
If I recall, Tesla was insistent on using consumer grade electronics because they were far cheaper than automotive grade components. Unfortunately this wasn't ideal for the operating environment.
 

Hmp10

Well-Known Member
Joined
Mar 7, 2019
Messages
455
Reaction score
278
Location
Naples, FL
Vehicles
2015 Tesla Model S P90D; 2018 Honda Odyssey
Yes, for data storage in the MCU they used the same kind of device that is used in a USB memory stick, which is designed for long-term storage of data, not for frequent overwriting with new data.

It's been claimed that Tesla did not anticipate the amount of data over-writing that would occur with system updates and more and more new features being used. Maybe . . . but I suspect that it was one of the shortcuts they took in managing the gargantuan task of getting an entirely new car into production.
 
Top