- Thread starter
- #1
Hello,
I've posted my experience and questions in a similar thread, but I'll creat my own. Hopefully someone can kindly provide some insights.
I proceeded with accepting my vehicle with some panel misalignments and a ding on the front driver's side door. My service center attempted a PDR but couldn't repair the ding and it's still visible from a narrow angle. Sadly, I cannot unsee what I see.
Rivian agreed to replace the front door, and it's been sitting in a body shop's parking lot for almost a month, waiting for the parts, etc. I'm told.
Over the weekend, I used my Rivian app to locate my vehicle to take a look at my vehicle, and to my horrid surprise, they had not touched much of my door, but took out a big chunks of my front bumper and driver's side headlight, etc., exposing many internals in the element.
Do you think it's required to take these parts out in order to replace the front door, or did something happen to my vehicle while in their possession?
I've posted my experience and questions in a similar thread, but I'll creat my own. Hopefully someone can kindly provide some insights.
I proceeded with accepting my vehicle with some panel misalignments and a ding on the front driver's side door. My service center attempted a PDR but couldn't repair the ding and it's still visible from a narrow angle. Sadly, I cannot unsee what I see.
Rivian agreed to replace the front door, and it's been sitting in a body shop's parking lot for almost a month, waiting for the parts, etc. I'm told.
Over the weekend, I used my Rivian app to locate my vehicle to take a look at my vehicle, and to my horrid surprise, they had not touched much of my door, but took out a big chunks of my front bumper and driver's side headlight, etc., exposing many internals in the element.
Do you think it's required to take these parts out in order to replace the front door, or did something happen to my vehicle while in their possession?
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