Displays Rebooting Unexpectedly While Driving - Video Included

[Donald Stanfield]

Only because I like a good discussion. 1) What analog gauges? 2) I'm a well trained driver, I take responsibility for the things I am responsible for 3) Here's an example of a software issue and people who were startled, poorly trained by their airlines, and did not react appropriately:

Not sure why you're arguing/defending this Rivian software glitch? It's something that needs to be addressed/fixed. It will make Rivian even better.

Whether or not it needs to be fixed, the party responsible for the safe operation of the vehicle hasn't changed. Pilot error is a thing, and equating a software reboot of an ancillary system and a flight computer nosediving an aircraft is abysmally stupid. The computer rebooting your truck while driving DOES NOT alter your course in any way. Comparing that to the 737 max situation shows you have no idea what you're talking about.

I'm not defending a software glitch, I'm just not blaming a software glitch for people crashing their cars because, guess what, it's not at fault. Why can't people take responsibility for their shitty driving these days?

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[RedRaiderRivian]

I'm not defending a software glitch, I'm just not blaming a software glitch for people crashing their cars because, guess what, it's not at fault. Why can't people take responsibility for their shitty driving these days?

Are you a 12 year old junior high kid? You write like one and treat people as if you are a bully who can only make yourself feel better by putting others down. Just because you react a certain way to your car rebooting, doesn't mean that others being uncomfortable with all information about the vehicle they are driving disappearing suddenly, indicate they are a bad driver. Please treat people with respect and don't assume the worst in others.

 

[Donald Stanfield]

Are you a 12 year old junior high kid? You write like one and treat people as if you are a bully who can only make yourself feel better by putting others down. Just because you react a certain way to your car rebooting, doesn't mean that others being uncomfortable with all information about the vehicle they are driving disappearing suddenly, indicate they are a bad driver. Please treat people with respect and don't assume the worst in others.

So I'm 12, but I drive and own a car? It took two sentences for you to contradict yourself, well done.

 

[Thedude]

Only because I like a good discussion. 1) What analog gauges? 2) I'm a well trained driver, I take responsibility for the things I am responsible for 3) Here's an example of a software issue and people who were startled, poorly trained by their airlines, and did not react appropriately:

Not sure why you're arguing/defending this Rivian software glitch? It's something that needs to be addressed/fixed. It will make Rivian even better.

That’s laughable. Your display software glitching is not at all comparable to what happened when poor MCAS software input a physical flight flight command to an aircraft.

Your Rivian absolutely shouldn’t be rebooting while driving but neither should the driver be so reliant on the displays to be safe that the loss of them creates a dangerous situation. Mine rebooted while driving a few times over the year I owned it and it was definitely annoying, unsettling and not right but was not unsafe.

 

[Collyay]

That’s laughable. Your display software glitching is not at all comparable to what happened when poor MCAS software input a physical flight flight command to an aircraft.

Your Rivian absolutely shouldn’t be rebooting while driving but neither should the driver be so reliant on the displays to be safe that the loss of them creates a dangerous situation. Mine rebooted while driving a few times over the year I owned it and it was definitely annoying, unsettling and not right but was not unsafe.

You’re right. I wasn’t referring to the nose down flight command. I was instead referring to the startle factor. If the pilots didn’t react, because they were startled, and pull back in an attempt to override the system, the aircraft would have self corrected. They could have also just turned off the auto trim. Again just trying to point out what a software glitch can do to a “machine operator” who is suddenly startled. People react differently. What I observed when my friend drove my Rivian to pick me up at the airport was an inexperienced Rivian driver who got startled when at night all of the screens suddenly went blank. He was startled and swerved to an extent that caused me concern. While we are all more or less car nerds on this forum there are potential consumers of Rivian who aren’t as savy as we are. Again, the whole purpose of my post was to point out an issue I’ve experienced in the hopes that Rivian and Rivian drivers are made aware of a potential dangerous distraction while driving. I want Rivian to flourish I’m proud to own the product and my intention is to help make it a better American product for everyone. Lol - does anybody need my soapbox, because I’m done. Peace , love and Rivian!

 

[Scottm]

I have had this happen maybe two times in 2 years and 27,000 miles. It has caused zero issues with drivability or safety when it happened. It has also happened in our Tesla. Would it be better if it it didn’t happen? Sure. But each time I’ve been happy that the driving systems were independent from whatever software was rebooting.

Does it still create a system log entry when you long press your name on the upper left of the center screen? As soon as it boots up again you should try that and try to capture more data. Hopefully they can pinpoint the issue and fix it.

ADAS can disengage at any time for many reasons so we always need to be prepared for that and this situation is no different.

 

[RedRaiderRivian]

So I'm 12, but I drive and own a car? It took two sentences for you to contradict yourself, well done.

Obviously you don't understand rhetoric.

 

[Donald Stanfield]

Obviously you don't understand rhetoric.

I don't understand shit writing. I also don't know how people who can't handle the littlest inconvenience can ever get to a place where they can afford a Rivian. The computer reboot doesn't affect driving at all. It's a minor issue, and people like you are making a federal case out of it. Telling me I'm 12 while not being able to handle the most minor of issues is a bit contradictory.

 

[suprteck]

I had this happen to me recently. Both screens would reboot repeatedly. Pulled over and did a hard and soft reboot. Seemed to fix the problem so far.

 

[Steamingoat1]

Are you a 12 year old junior high kid? You write like one and treat people as if you are a bully who can only make yourself feel better by putting others down. Just because you react a certain way to your car rebooting, doesn't mean that others being uncomfortable with all information about the vehicle they are driving disappearing suddenly, indicate they are a bad driver. Please treat people with respect and don't assume the worst in others.

Amen!

 

[Bullwinkle]

Others have commented in similar posts that this is "normal" or a "right of passage." "It doesn't effect driving." But when I'm barreling down the highway in a 7,500lb beast and possibly using lane centering or even navigating in traffic it creates a startle factor, causes distracted driving, and a lack of situational awareness that can be very dangerous. In my video when the nav rebooted it inaccurately told me that I was a 1/4 mile away from the ramp and I was actually less then 25 feet away. Kind of like 30 years ago, when my mom would yell at my dad "take this exit!" and we'd abruptly swerve through traffic to make it!! Not okay when you come to rely on these systems - I just want Rivian to solve this problem (not ignore it) for what I otherwise think is a great product, I was an early adopter and love my Rivians! This is a SAFETY issue, it is effecting too many Rivian drivers, it needs to be resolved.

This happened to me once 2 months ago. Both screens went blank and the system rebooted. The car continued to drive normally, but it was disconcerting and certainly not safe.

 

[Husky44]

Waking this thread from the dead, not because I enjoy petulant arguments, but to see if anyone discussing the actual problem learned of a resolution?

Had a similar issue happen 2x yesterday within 10 minutes during an hour-long drive on I5 in evening traffic. I heard some sort of warning chime, then both screens went blank. Had adaptive cruise set, but no lane-keeping. When the screens went blank, cruise shut off.

System did retain my navigation destination.

I do have a warning for 12v battery replacement (SC appointment tomorrow). Could that be a cause? I was ~50% charge.

 

[Collyay]

An update seemed to fix my issue … until last week, the screens rebooted while on a road trip, but I had just signed up for the Connect+ before I departed so I attributed it to that??

 

[RedRaiderRivian]

I have had a couple of random reboots lately also. There doesn't seem to be any rhyme or reason as to when it happens other than I do have ACC turned on.

 

[CoachTy6]

I have never had this happen, although I did run a soft reset while waiting in a construction zone much to my wife's chagrin. We had to get moving before it completely restarted.

IMO, the overall argument (Which is reminiscent of what I deal with in the middle school where I teach) can be reframed as a more tradition ICE vehicle rather than airplanes. I do hold a pilot's license. If my (former vehicle) 2007 Xterra had all the gauges, the radio, and the HVAC all stop working at once, it would be startling and I could see how it would lead to someone making risky, evasive maneuvers to get the vehicle off the road and somewhere safe. Should the driver be able to do that safely? Yes! Have we all had panicky moments when the vehicle suddenly has a malfunction? Yes! IMO, it 100% is a safety issue. What if the reset is a precursor to all four wheels locking up in the left lane at 85 miles an hour? It shouldn't happen and Rivian should've been better about working to diagnose the problem. I'm shocked it's not logged by the system. Although maybe the SC didn't want to bother looking for it.

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